Hello all,I created a PPPC config profile to grant OneDrive full disk access.  Jamf Pro says the config profile is successfully installed on my test Mac, but when I check Privacy & Security → Full Disk Access it shows that OneDrive does not have full disk access.  Is it normal for this change not to reflect in settings or am I missing something/doing something wrong?  For clarification I have made the config profile directly in Jamf Pro and using the Jamf PPPC utility and uploading the config profile into Jamf Pro afterwards. Thanks!

New 270 class for those interested ... Jamf 270 CourseJamf Certified Tech - Jamf Protect The Jamf 270 Course offers a core understanding of endpoint and network security for Mac and mobile devices with Jamf Pro and Jamf Protect. Our hands-on, scenario and example-based course environment is the optimal way to begin learning how to secure devices with Jamf.https://account.jamf.com/training-courses/jamf-270-course/available

Hello communityI'm looking for a solution to only allow self-service application installation, even for local admin accounts.I tried blocking the installation process, but unfortunately this also blocks self-service installations.

A practical and user-friendly approach to surfacing Mac health information directly to end-users via Jamf Pro Self Service Mac Health Check (2.0.0)Overview Mac Health Check provides a practical and user-friendly approach to surfacing Mac health information directly to end-users via Jamf Pro Self Service.Built using the open-source utility swiftDialog, the solution acts as a “heads-up display” presenting real-time system health and policy compliance status in a clear and interactive format.Administrators can customize the user interface using swiftDialog’s visual capabilities, making the experience both informative and approachable.The tool logs results for IT review, while not altering device configuration, making it ideal for visibility without intrusion.Continue reading …

I created this small application to make it easier to retrieve the Bundle ID of a macOS app.Simply drag a .app file onto its icon in the Dock to display the app’s unique identifier and easily copy it to the clipboard.The link below includes both the AppleScript source code and the compiled, ready-to-use application.https://www.dropbox.com/scl/fi/74iqhkbs7cd7nfhi0fsn9/Bundle-ID-Droplet.7z?rlkey=a2kldrolexvix16z6hluvjpar&st=n999z5tv&dl=0Hopefully, this can help someone.

Hi all,I try to create a user level configuration profile for ethernet (for 802.1x LAN authentication).So basically, the same we already use for WiFi.We currently use a computer lvl profile, which works without issues. But have to change it to user lvl because of the strong auth change Microsoft enforces soon.The settings should work but as soon as I click on save, the network payload vanishes. Without an error or any explanation… As said before, the WiFi profile (also user lvl) works like a charm.Any tips on why this might happen?BR Thomas

A lot of machines recently asked for the update of Slack helper tool.Is there a way to stop it from happening?Thank you!

We’re deploying the CIS L1 baseline to Macs which are using the new Platform SSO with Entra.  What’s the best practice in terms of password policy within the CIS baseline? Should we exclude these policies or does using PSSO override them anyway? I don’t want to end up on a situation where the baseline password policies are more restrictive than the company password policy from Entra and have that causing issues with password syncing. 

What is the best way to export Management History and the "Inventory Update" log, given that we do not have JAMF Protect yet Instead of having to open each iPad entry and review its log individually, is there a way to export that data? 

Hi everyone,I have a user who's been consistently unable to connect to American Airlines inflight Wi-Fi. The device behaves as if there's no internet connection at all—it doesn’t redirect to the login portal, and nothing loads. What’s strange is that this issue only occurs with American Airlines; the user has no problems connecting on other airlines' Wi-Fi networks.What I’ve Tried So Far: Excluded the user from the Jamf Radar profile: This has resolved similar inflight Wi-Fi issues in the past, but it didn’t help in this case.( Once I fixed it I would add it back) Confirmed there are no VPNs or DNS filtering tools active at the time of connection. Had the user try multiple browsers (Safari, Chrome) – no success. Attempted manual navigation to common captive portal triggers like: Captive.apple.com Wi-Fi does show as connected, but again, there’s no redirect and no actual connectivity. Questions: Has anyone else seen this specific to American Airlines Wi-Fi? Are there any other

Hi All. I’ve tried searching but haven’t found any hits based on the search queries I’ve given, so i’ll try posting instead.  I’ve been tasked with writing a script that can be run from a Jamf Self Service action to add users to a specific Azure AD group.  My script should work, but seems to be failing. I’m getting a repeated error HTTP Error 411. The request must be chunked or have a content length. even when passing a flag to chunk it.  I’m not great at API, and Azure API is new to me.  Anyone out there have experience with that?  I can share my script, but wanted to make sure I’m not trying to do the impossible first.#!/bin/sh # Add a user to an Azure AD group.sh # # # Created by Ed on 2/28/23. # ## Read the KerberosSSO plist to get shortname of signed in user plistLoc="/Users/Shared/.KerberosSSO/" plistName="com.apple.KerberosSSO.attributes.plist" valueName="user_name" foundItem=$(defaults read ${plistLoc}${plistName} ${valueName} | /usr/bin/aw

Hi everyone,ContextI’ve encountered several machines where multiple Teams accounts (professional, personal, etc.) were registered, and removing them from the system proved to be quite difficult.I looked into various solutions, but many of the recommended methods didn’t work in my case. Every time I opened Microsoft Teams, the accounts would reappear.Here are some of the resources I consulted:    https://support.microsoft.com/en-us/office/sign-out-or-remove-an-account-from-microsoft-teams-a6d76e69-e1dd-4bc4-8e5f-04ba48384487     https://learn.microsoft.com/en-us/answers/questions/2202933/how-do-i-delete-an-old-teams-account-on-mac     etc. What actually worked for meI manually removed the following items from Keychain Access:    OneAuthAccount     login.windows.net     authority_mapAnother effective solution was using a script that I adapted to fit my needs.Hopefully, this can help someone.#!/bin/zsh# Original by PAUL BOWDEN - Completely remove Microsoft Office# Change to remove credent

Hello,We have two instances of JAMF, School and Pro. The organization I am working for has attempted to move from School to Pro by reassigning all devices from the School MDM to the Pro MDM in ASM and slowly wiping them.The issue that I am coming to face is that the licenses were left assigned to these phantom iPads still in School, and from what I can tell I won’t be able to revoke any of them because they aren’t going to check in. Has anyone else had experience with this or know what would be the best course of action?I have refrained from revoking the VPP token, I am not sure that would do much. Ideally I would be able to move all license to the new JAMF Pro location in ASM.Thanks 

Hi everyone,I’m exploring whether it's possible to allow only certain Bluetooth services—for example, allow HID (keyboard/mouse) and A2DP (audio), but block OBEX (file transfer).On Windows, we can achieve this via Intune using Bluetooth service GUID filtering, but I couldn’t find an equivalent method for macOS.Does macOS support this:Restricting or filtering Bluetooth services/profiles individually? Controlling OBEX, SPP, A2DP, HSP, or HID over Bluetooth? Any workaround using scripts, profiles, or TCC/PPPC configurations?If anyone has done this or can confirm that it's not possible, I’d really appreciate your input or any official Apple documentation to back it up.Thanks in advance!

Does anyone need App Config settings for the following mobile apps?CyraCom Interpreter Axon Device Manager Workday Mobile Heartbeat (MHB)If so, please let me know. If anyone has an App Config for “TrayinMotion Plus 6.1”, that would be extremely helpful.--Jack

Hi Jamf Community, We're experiencing an interesting DNS registration issue with our Mac fleet that I'm hoping someone might have encountered before. Issue Description When our Mac devices connect to our corporate WiFi network, they register in DNS (Infoblox) with generic names like mac.domain or macbook.domain instead of their proper hostnames (e.g., mbp-dav.domain). However, when these same devices connect via Ethernet cable, they register correctly with their actual hostnames. Environment Details DNS/DHCP: Infoblox Mac devices: Various models running macOS All Mac devices have proper hostnames configured What I've Verified I've confirmed the hostname settings are correctly configured on the affected devices:   scutil --get HostName mbp-dav.domain scutil --get LocalHostName   mbp-dav.domain scutil --get ComputerName mbp-dav.domain System preferences show the hostname is correctly set in the Mac'

Hello Everyone, We are setting up jamf pro in our org and are going to be managing iOS devices. We are going to be using Cisco anyconnect for our vpn. We have a configuration profile sending the vpn configuration and the certs. The user certs have made it through ise successfully and the app is getting the vpn settings. The issue is every time we go to connect we get the “connecting…” spin until it times out or sometimes we would get the azure sso window and it would just close. Are we missing a configuration somewhere? Thanks for any help

Has this ever happened to anyone else or do you know why this might occur. Our Jamf Connect config profiles like menu bar, login and license installed before the users start date and then it appears that when the user tried to turn on the laptop and sign in they uninstalled which left them with the message in the image below that their version of Jamf Connect was unlicensed.  

HI Jamf Nation,I was wondering if there is already a Jamf Group dedicated to Mac admins in the LATAM region. I might have missed it, or perhaps it hasn’t been created yet. If it doesn’t exist, I’d love to explore how I could start one to help foster conversations and collaboration among admins based outside the US and APAC.Thanks again for all your support, and best of luck with the new Jamf Nation experience.

Hello everyone!I'm hoping someone out there has a way to automate the installation of the helper tool that you get prompted to install when you launch Pro Tools 2021.7 for the first time? Pro Tools in this case is being installed using the PKG installer you download directly from Avid. Thanks in advance!

We have a 2FA configuration setup on our Macs and it is working great through Jamf Connect 2.45.1.However, I was curious, is there any way to get 2FA to work on the macOS lock screen?  I’ve checked everywhere online and cannot really find any direction on how to accomplish this? Thank you

Hello everyone,I would like to know if it’s possible with Jamf to enable remote management with all options selected ?

Hi,We are using SYM which is working perfectly however we need to set the default font for Outlook, Word, Excel and PowerPoint.  Has anyone been able to achieve this? TIA. 

We're using Jamf Now with Jamf Protect enabled and periodically seeing CPU spikes (with the process hanging and eating up resources indefinitely) caused by the com.jamf.protect.security-extenstion. This is actually causing the OS to get unresponsive and overheat, eating up all available CPU. The simple solution is to kill the process, but eventually the problem comes back. Some basic debug information from the pid on a machine from when the problem occurred: sudo dtruss -p 337 dtrace: system integrity protection is on, some features will not be available SYSCALL(args) = return sigreturn(0x700008F16550, 0x1E, 0x1F99DBCB69B66C71) = 0 -2 sigreturn(0x70000909F568, 0x1E, 0x2EECB3AAFCC39E5E) = 0 -2 sigreturn(0x700008F16550, 0x1E, 0x5ECF2791121B465B) = 0 -2 sigreturn(0x70000909F568, 0x1E, 0xDCFC18327AB19367) = 0 -2 sigreturn(0x700008F16550, 0x1E, 0x131DCCD7A886722F) = 0 -2 sigreturn(0x70000909F568, 0x1E, 0xA6420414AE3C2D83) = 0 -2 sigreturn(0x700008F16550, 0x1E, 0x77

Hi,I would like to create a deployment for Maya 2025 based on the topic for 2024:https://community.jamf.com/t5/jamf-pro/packaging-autodesk-maya-2024-with-redundant-license-servers/m-p/298743I've found a .app installer in the Contents of the installer:/tmp/maya2025/AdskIdentityManager/AdskIdentityManager-Installer.app This app opens an installation wizard. How can I execute this (after the PKG installs) in silent mode?Thank you.