Hi there, I am very new to Jamf Pro. My school client needs to deploy PaperCut Print Client and Print Queues to the macOS devices in mass.  I don't want to use the PaperCut print deploy to deploy the print queues. May I know the steps or ways to get it done?

Hello everyone, Could you please suggest where I need to copy the files to make an email signature template available in Outlook for all Mac devices? Or is there another way to achieve this?

Hi all, I’m looking for a way to block or skip the “Update Mac Automatically” screen that appears during the Setup Assistant (screenshot attached). Is there a way to suppress or bypass this screen using a configuration profile? Any insight or guidance would be much appreciated! Thanks!

We are currently experiencing issues with our Jamf environment.Last week, we had a session with our Jamf supplier where we reviewed our setup and made some minor adjustments. However, since then, we’ve encountered problems specifically with Configuration Profiles. When scoping a computer, the status remains stuck on “Pending”. Occasionally the scope appears to work, but in most cases, it gets stuck.   Everything worked correctly before the session. We've verified that all Push Certificates are renewed and not expired. Could something have been changed during that session that would affect MDM or profile deployment?

Hello Everyone Looking for some help/advice.... So we have multiple SITES set up in out JAMF Pro Instance, but right now every device is using the same pre-stage enrollment and then we have to go in and move the devices from the main jamf pro to the proper site manually. Is there a better way to do this? I have seen some folks say that you can do it in ASM with a different token for each site but you need to change the devices at that level before they get enrolled. I am thinking this is the best way, wondering if anyone has experience with this?

Hi, Is there an updated way to install Avast via JAMF? I have search previous post but it seems its a long time ago and its not working anymore as per the last replies. Advance thanks.

Ever wondered what happens with your compliance benchmarks when mSCP gets a new version? If the change has any impact on the rules, once validated by Jamf quality processes, you will see a label Update available next to your benchmark. You then go into the benchmark details, open the rules, see what changed and simply apply the changes as you were making manual changes. Check the Release notes for more details and let us know how it works for you!

Is there a way to trigger an inventory update via an iPhone or iPad? Like on Mac where I can give that option in the SelfService.

I'm deploying Microsoft Defender web filter to Jamf managed Macs. It's working as expected when the computer is not connected to the corporate network but when in the office I'm having issues with traffic being blocked. I assume a firewall rule is required to allow the Defender Web Filter traffic out and to bypass the requirement to use the Corp Proxy. Does anyone know where Defender Web Filter sends traffic to? Is it just a case of allowing that traffic out on the firewall for these devices?

Anyone else already installed the developer beta? Jamf lists macOS 16 in inventory after an inventory update, but system report shows macOS 26.   I'm guessing this is something with how Jamf is pulling the version from the machine?   Anyone else seeing this?  

Hey Everyone, the announcements have happened, and now we admins get to do it all again! Hooray! I've modified my regex statement to take out the models that were lost to us this year to the latest macOS version. Thankfully the OS axe was kind to us this year and only cut off the MacBook Air 2018/19 models. Also per a previous suggestion (thank you @grahamrpugh) I added in the VirtualMac line as we can see those pop up in our environments depending on current controls, and if anything it'd be good to get reports on them. Having tested this against a known list of current (6/13/24) Model Identifiers, I'm confident that this regex should be able to match everything that is supported by MacOS Sequoia:   (^Mac1[3-9],\\b[0-9]{1,2}\\b|MacBook\\d{2}|MacBookAir(9|\\d{2}),[1-9]|Macmini[8-9],\\b[0-9]{1,2}\\b|MacPro[7-9],\\b[0-9]{1,2}\\b|iMacPro[1-9],\\b[0-9]{1,2}\\b|iMac(19|2[0-9]),\\d|MacBookPro(1[5-9]|2[0-9]),\\b[0-9]{1,2}\\b|VirtualMac)   You can create a smart group using this in o

Im looking for a way to use the API to bulk delete computers by serial number.    Im not seeing a way in the API to do this any more other than with device ID. So does any one know of a way I can find the device ID based on the serial number ? I know this gets the device deleted if I can query the Device ID.    curl -X 'DELETE' "$jamfProURL/api/v1/computers-inventory/${jamfProID}" -H 'accept: application/json' -H "Authorization: Bearer ${token}"  

To install Creative Cloud at my company, end users are directed to the Adobe Creative Cloud website (https://www.adobe.com/creativecloud/desktop-app.html). Every two weeks I get a report from our Security team listing device vulnerabilities. There's frequently a fair number of devices that need one or more Creative Cloud apps updated. I started emailing users individually, reminding them to update their Creative Cloud apps. Wondering if there's a better way, because emailing users and following up when they don't respond is too manual and too time-consuming. Curious how other admins approach this.

We are in a process of migration, where we need to migrate Network account with local account. Although we allow this setting in Jamf Login profile but still is not giving an option to connect local account with network account. With same profile we tested this multiple times and with multiple machines. Jamf Connect and Login version 2.45.0 Operating system Version: 15.5.0  

Hello! My JAMF on prem server was set up before I arrived. We need to get packages to users who are working remotely, and able to receive them without being on our VPN. Is it possible to use a remote, cloud based, package distribution alongside, or mirrored to our on prem distribution point? I want it to be the fallback if on prem is not available. So far I haven't gotten this to work. Thank you !

We have a verizon wireless business account and with it about 35 iphones. We are going over our data allowance every month and cannot increase the data limits because of the amount of lines we have under our current plan. We would like to limit on certain iphones the amount of data usage allowed. Can that be done?

The application name for Adobe Illustrator remains the same regardless of the version installed, which makes it challenging to identify specific versions based on the file path alone. I need to create an Extension Attribute (EA) that can detect different installation paths for Adobe Illustrator, such as: /Applications/Adobe Illustrator 2024/Adobe Illustrator.app /Applications/Adobe Illustrator 2025/Adobe Illustrator.app This will allow me to create a smart computer group in Jamf Pro and effectively scope updates for each version. I’ve tried the following script, but it doesn’t seem to be working as expected. Any advice on how to get this working would be greatly appreciated!      

Instead of seeing iOS 19 and macOS 16 at WWDC this year on June 9, Apple is planning for iOS 26 and macOS 26. It's a similar name convention for automakers. Like the Toyota Camry 2026.   Other Apple Operating Systems will follow suit.  iOS 26iPadOS 26macOS 26watchOS 26tvOS 26visionOS 26 Thoughts? https://www.macrumors.com/2025/05/29/ios-26-again-rumored/

We are currently moving Microsoft 365 Tenants as part of a merger, which means one half of the new business needs the Microsoft 365 Apps to move to the new tenant. These devices are AD Joined but not Azure AD Joined. Has anyone come across a way to do this without resorting to deleting key chains, and asking users to reconfigure the Apps. Thanks

In regards to making sure the Computers application are updated I mostly use Mac Apps. From my experience, Mac Apps is much simple to configure (straight forward) than Patch Management. What is the scenario for Patch management is best to use over Mac Apps for patching?

So, this is way less technical than most Nation posts, and if that's out of line, I apologize. But as we build out JAMF Pro here, some higher ups/team members can't grasp the things that can be done with JAMF. What are the things that you're able to do with JAMF, either in the background or via Self Service, that garners the most feedback from your users?

Does anyone have a script or method that will deauthorize an office 365 seat when a computer is wiped? There is a pkg from Microsoft, which removes the license from the Mac, but doesn't remove that mac from the list of authorized devices on the 365 account.

I have had 2 MacBooks out of many so far, that the FileVault 2 Enabled Users is ciscoacvpnuser. This means that Encryption never turns on for the real user of the MacBook. 1. I would like to know why this local system account is being added here? I think the user isn't logging back in after the final install of the default applications (which includes Cisco Secure Client) and a required reboot). And somehow the ciscoacvpnuser account is being added. 2. Is there a way to remove this account in Jamf or push the user's account from the user's MacBook to Jamf? These are newly enrolled computers so Support has been contacting the users and wiping the computer and re-enrolling again.  We had a ticket open with Jamf but they did not have a resolution for the Support team. Thanks in advance!

Hi everyone, We manage a fleet of approximately 1,500 M2 MacBook Air devices used by students. All student accounts are standard users with App Store access blocked. Applications can only be installed via Self Service. To prevent unauthorized software use, we've restricted app execution from the Desktop, Documents, and Downloads folders. However, students have found a workaround: they are dragging applications into the Dock and launching them from there. I’d prefer not to implement a policy that constantly removes unknown apps from the Dock, as it can negatively affect user experience. Has anyone encountered a similar situation? Are there any recommendations or best practices to prevent applications from being run via the Dock if they aren’t located in the /Applications folder or haven’t been approved via Self Service? Appreciate any advice or suggestions! Thank you.

We had a need to do an inventory of which of our Macs has Node.js installed and to display the Node.js version. I wanted to share this in case it's helpful for anyone else. Basically it checks to see if /usr/local/bin/node is present and if so it runs a command to display the version number. Here's the script: #!/bin/bash # Tests to see if Node.js is installed. If it is, it outputs the version number. If it’s not, it states that Node.js is not installed. if [ -f "/usr/local/bin/node" ] then echo "<result>`node -v`</result>" else echo "<result>Node.js is not installed</result>" fi