Hello everyone,i wanted to roll out our new custom TeamViewer Host and everything works except that our custom design with the company logo is not displayed. I did it exactly as in the instructions: https://hcsonline.com/images/PDFs/Jamf_Teamviewer_Host.pdf After the custom logo didn't show up, I kept searching and came across these instructions: https://community.teamviewer.com/English/kb/articles/50739-mass-deployment-on-macos#perform-an-assignmentThe groups and the membership works but unfortunately our custom layout does not. Am I missing something or have I done something wrong?  

I uploaded our vpptoken for volume purchasing and Jamf p7m token from Apple School Manager to Jamf and now our fleet of iOS devices are stuck in pending. I realized too late that I downloaded the tokens from a different apple ID than in previous years and I suspect this is a big no no. I went back and renewed the tokens with the proper apple ID, uploading them to jamf, but I think the damage has been done. I wiped one device and reenrolled it and it took all the policies and is currently checking in fine after my mistake. I did use the right apple ID for our APN renewal and so all of our laptops are updating and checking in as normal. Long short of it - is there anyway to fix this other than manually reenrolling all our iOS devices. Thankfully, we have a small fleet and this isn’t the end of the world, but if there is a workaround I’d greatly appreciate knowing it. 

There’s a certain irony in traveling 3,500 miles to Leiden only to feel like I was heading home.I’m a New Yorker now, living in Yonkers—a city that owes its very name to the Dutch. It comes from the title Jonkheer (or “Young Lord”), the nickname for Adriaen van der Donck. Back in the day, the area was simply known as “The Jonkheer’s land.” As the years passed and the English took over, “Jonkheer” evolved into “Yonkers.” So, when the opportunity came to attend MacAdmins-EU in Leiden, Amsterdam, it was an immediate “yes.” I wasn’t just visiting the “Old World”; I was tracing a line back to where the story of my hometown began. The Jordy Factor The spark for this trip started when ​@Jordy-Thery told me to “save the date” for the end of April. He couldn’t say much more at the time, but I was already sold. I’ve followed Jordy on the #macadmins Slack and LinkedIn for years, finally meeting him in person at an event in Nashville a few years back. He represents the soul of this community—a lea

Hi, With my On Prem Jamf Pro Instance, i’ve made a policy to fix a particular wallpaper on all my classroom iMacs.it works well on mosts of my macs, but i’ve a brand new one, the policy run successfully, the wallpaper is in the folder /users/shared/Wallpaper/xxx.jpg but the wallpaper don’t change on any user accounts.Is there something new i miss?

Just a compilation video to share I made years ago using Casper. 

Today we are releasing a maintenance version of Jamf Pro; highlights include:Resolved IssuesJamf Pro Server[PI-1294] Fixed: If the Jamf Pro enrollment signing certificate was renewed while Jamf Pro was on version 11.26.x, macOS enrollments fail with that signing certificate, regardless of the current Jamf Pro version. [PI-1306] Fixed: When using the SSO setup assistant, the Set up in Jamf Account button redirects to an incorrect URL. Note: Upgrades to Jamf Pro 11.28.x may take 2 hours longer than usual. For additional information on what's included in this release, review the release notes via the Jamf Learning Hub.To access new versions of Jamf Pro, log into Jamf Account with your Jamf ID. The latest version is located in the Solutions section under Jamf Pro. Cloud Upgrade ScheduleYour Jamf Pro server, including any free sandbox environments, will be updated based on your hosted data region below. Review this guide if you need assistance identifying the Hosted Data Region of your Jamf

Is this now?  I love it! 

Where is Jamf Chat Support?  I can't find anything anymore on their website.

Hi there,We have a Jamf-Pro on premise instance.i’m looking how to install our EDR, packaged, during the enrollement step, using same process to install SelfService.Is it possible to do this?Thanks

Heads up to my fellow Jamf community. We've been seeing iPadOS 15.8.4 iPads when reprovisioned can't be enrolled to Jamf School.  This may affect Jamf Pro too.  The exact error is "Failed to retrieve configuration".  I reached out to Jamf support and they said they have been getting reports of this from others and that this has been observed across different MDM providers.  Jamf reached out to Apple regarding this issue and this is exactly what they told me: Apple did get back to us just a bit ago, and they have identified the issue (they did not elaborate on what the issue was). The release is not ready yet though and at this time they couldn't give me an ETA on when that would release. For now I created an internal Jamf Product Issue so we can track customers and I have attached this case to that ticket (PI136109). Hopefully an update that fixes this issue will come out soon.  Jamf did say that they could reproduce my issue but had mixed results as one te

Our Device Inventory is no longer displaying Static Group Memberships. I can see the devices in the Static Group, just not in reverse on the Device Inventory. Anyone got similar problems? Kind Regards,Mathew

The latest Microsoft OneDrive versions use a different Key for their Bundle Version in their Info.plist file and JAMFS Patch Management definition is generating an error.  The existing Attribute Extension jamf-patch-microsoft-onedrive searches for KEY="CFBundleVersion" in the Info.Plist of the /Applications/OneDrive.app/Contents folder. However, there is no such key. Looking in the Info.plist of my own installation I can find the key "Bundle Version" with version 23086.0423.0001 There is no way for me to Edit the AE to improve the results or redirect it to my own that's collecting the relevant information. Any ideas on how I could fix this?

“Tanoe," the script that blocks macOS updates, is primarily intended for Macs not officially supported by Apple (often used with OpenCore Legacy Patcher/OCLP), as well as macOS virtual machines.It also allows users to bypass the 90-day update window authorized by Apple via a configuration profile.I sent it to many contacts, and several were shocked to discover it was a terminal script.So, I created a Swift application with a graphical user interface (GUI), named "TanoeGUI," to simplify its use, especially for those unfamiliar with the command line. https://github.com/DrDonk/Tanoehttps://github.com/chrisbasse/TanoeGUI

Edited 4SEPT2024: Updated information with the release of Jamf Pro 11.9 for PSSO and Device Compliance.  Also added link to Jamf Pro documentation. Jamf Learning Hub Instructions: https://learn.jamf.com/en-US/bundle/technical-articles/page/Platform_SSO_for_Microsoft_Entra_ID.html Current Public Preview Limitations What is Public Preview As of 15 JUL 2024, Microsoft Entra ID support for Platform Single Sign-On extension (PSSOe) is currently in Public Preview. As such, supported features and deployment information is subject to change without notice.  For more information, visit https://learn.microsoft.com/en-us/entra/fundamentals/licensing-preview-info.    Jamf Pro and Microsoft Entra Conditional Access Jamf Pro 11.9 and greater now includes logic to detects changes to PSSO registration.  When a new device ID is created in Entra ID as part of the registration, the gatherAADInfo command will report device compliance state to the new object.   For

We are building a Python application using the JAMF Pro REST API (OAuth2 client credentials) to send MDM restart commands to iPads. We are calling POST /api/v2/mdm/commands with a Bearer token and the following body: {"clientData": [{"managementId": "<device-management-uuid>"}], "commandData": {"commandType": "RESTART_DEVICE"}}. The API client has the following privileges assigned: Read Mobile Devices, Update Mobile Devices, Send Mobile Device Restart Device Command, Send MDM command information in Jamf Pro API, Send Blank Pushes to Mobile Devices, Update Mobile Device Inventory Collection, Update Sites, and Update Change Management. Despite all of these permissions being assigned, we are consistently receiving a 403 INVALID_PRIVILEGE: Forbidden response. The managementIdUUID is retrieved from the device detail endpoint /api/v2/mobile-devices/{id}/detail and confirmed correct. We have tried two separate API clients, both returning the same 403. Reading devices works perfectly wit

Hi all, we use Automated Device Enrollment with Apple Business Manager.Suddenly, device registration in Jamf stalls. After user login and MFA confirmation (Entra ID), a small notification window appears asking, “Do you want to allow downloads on ‘login.microsoftonline.com’?”No matter what we select here, the process then stalls at “Retrieving enrollment profile.”We have already checked ABM, Intune/Entra ID, and Jamf settings (token), and all syncs are running.Does anyone else have any idea what the cause might be here?

Hi,with MacOS 26 Tahoe Apple introduced the new Simplified Setup for Platform Single Sign-On. Both Jamf Pro and Jamf School support this new feature in theory, but I was not able to get it working with Jamf School using Microsoft Entra.Jamf School support says that it should just simply work, but both Jamf and Microsoft say that it is not yet supported (see Jamf and Microsoft).Has anybody been successful?

Hello Jamf Nation!We’ve released Jamf Pro 11.29.0 beta. This release includes Simplified Setup for Platform Single Sign-on (SSO) enhancements, new directory service group criteria for smart groups and more! For full details, check out the release notes after enrollment.How to join the beta: Enroll in the Beta Program under Product Feedback at account.jamf.com. Click “Join Community” to join the beta forum once enrolled. If you encounter an error on Jamf Nation joining the beta forum, please log into Jamf Nation and then click “Join Community” again. Please also check out this recent blog on Configuring SSO in Jamf Account prior to testing Compliance Benchmarks, Blueprints, and App Switcher. Email beta@jamf.com with questions.The beta program is covered by the Jamf non-disclosure agreement; please do not share any information regarding your testing on any public forum, including the non-beta areas of Jamf Nation. Use the Jamf Nation Beta Forum or contact Jamf via beta@jamf.com with any

I am currently getting to know more about the new Blueprint feature in Jamf Pro. Currently I can see that a blueprint has been deployed to 60 devices, 19 devices are pending and 1 device currently has got an error. How can I check which devices have already received the Blueprints components and which devices still need them?Thanks in advance!

On Saturday, June 6, 2026, Jamf Cloud Infrastructure will be patched. During this time, you will be logged out of your Jamf Pro instance. The purpose of patching is to ensure that Jamf Cloud infrastructure and the database service are up-to-date, stable, and safe from security threats. Please see the times for our regions below. Hosted Data Region Date Start Time End Time us-gov-west-1 June 6, 2026 0800 AM CT 1200 PM CT

Hello,We have two sites using Shared iPads. For no apparent reason, all the iPads switched to English and the saved documents disappeared. The students then changed the language settings, and the documents reappeared.Have you ever received feedback about this type of behavior?Kind regards,

Hello all,I wanted to ask for your thoughts on how Jamf Connect stores the Google Web Application credentials on end-user devices. I’ve always been of the mindset that credentials are secrets and should be stored safely. When I go onto any end-user device, I see that any user can view the plain-text credentials by opening the config profile. The credentials in question are the OIDCClientSecret and OIDCClientID. This was the result of just following the Jamf Connect Deployment Guide, and support tells me that this is normal behaviour, but I wanted to ask what others think. I’d appreciate any feedback or guidance you could offer.  Thanks,

Hey Jamf Nation 👋🏼,Big news: we just dropped a new reward in Jamf Nation Rewards!Redeem your bytes for a complimentary full-access ticket to Jamf Nation User Conference 2026, the premier event for Apple and Jamf admins to connect, learn and level up. Only 5 tickets are available on a first come, first served basis.Here's what you need to know:📅 When: September 23–25, 2026📍 Where: Kansas City Convention Center, Kansas City, MO🎟️ What's included: One (1) full-access JNUC conference ticketHead to Jamf Nation Rewards, find the JNUC 2026 ticket reward and redeem your bytes before someone else snags your spot. Once you've redeemed, a member of our Community Team will be in touch with next steps.A few important notes before you redeem:This reward is non-transferrable and may only be used by the redeemer. Bytes are non-refundable once redeemed. Travel, accommodation, meals and other expenses are not included - this covers your conference ticket only. Please verify with your organization t

In April, I had the opportunity to attend MacAD.UK in Brighton for the first time. It was the conference’s ninth year and the tenth anniversary of the very first gathering, which made it feel like a special moment to be part of. Even more importantly, it was my first professional conference presentation, made possible by the Charles S. Edge New Speaker Grant from the Mac Admins Foundation. The MacAD.UK team also played an important part in making it possible for me to speak at the conference, and I’m incredibly grateful for that support. I had applied earlier in the year and, to be honest, almost forgot that I had done it. So, when I received the email from Chris Dawe saying I had been selected, I could hardly believe it. The excitement was quickly followed by nerves, because I knew I would soon be meeting with Chris and Diego Laconelli and later with ​@rebecca_latimer. Speaking English does not always come naturally to me, so I spent a lot of time getting ready for those conversations

We migrated from on-premise Jamf Pro to Jamf Cloud, and recently some users cannot see the apps deployed from Mac Apps, while others can. We are using a single Smart Group, but we are puzzled as to why it does not appear on other machines, even on Zero Touch built devices.Do you have any idea why this is happening? And can you advise me on where I can troubleshoot this? Thank you so much.