9.8 is out...
Would be good to hear your experiences upgrading to the new version, good or bad! View more
Forum Posts
New to Casper - have a few questions
Hey Folks - We recently migrated to Casper from Meraki (K-12 school with iPads depolyed 1:1 in grades 6-12). The biggest reason for the move was so that we could shut down the App store and only publish "approved" apps through the self-service app. W... View more
anti-dockfixup measures
Has anyone figured out a way to suppress Maps, iBooks and Photos in El Capitan yet? In previous releases Apple has copied/moved the com.apple.dockfixup.plist, unless it is being done some other way. I use dockutil to create a custom dock and throw it... View more
eBooks won't automatically install onto iPads
We are doing a large Digital Citizenship push in our school district and part of the program requires students to read an eBook about it. I purchased the book through VPP and scoped it to all of our iPads and set it to install automatically. The book... View more
Possible memory leak when reconning a system
Hey Everyone, I've see a couple of systems recently that seem to have a memory leak when submitting data to Casper after a recon. I have attached a screenshot below. The fix seems to be running sudo jamf -removeFramework and then re-enrolling the sys... View more
Distribution Points
Our company has 5 distribution points. SF, Chicago, London, NY, and Boston. All the distribution points have the proper credentials. They mount just find when replicating and everything replicates over to all distribution points from the mastershare.... View more
Casper Self Service
Hi, we use self service (Casper 9.72) and have some sporadic issues with Self Service. Sometimes it will work, other times, the little spinning circle just goes round and round. Users have been through the entire VPP process in approving assigning ap... View more
Casper Focus..."Fail to add/remove focus"
We are beginning to use Casper Focus and have noticed a few things (Casper 9.72). It is really slow It often fails to focus a number of iPads which are supervised/DEPd / enrolled correctly. A few attempts later it will. Removing focus sometimes fails... View more
So we discovered vShare today...any advice?
Hello nation, So we discovered vShare today. I am still a pretty new iOS/OS X admin so I wasn't aware that something like this existed. Apparently users can download an App via a website like vshare dot com and get access to an illegitimate App store... View more
VMWare Horizon Client 3.5.0 Packaging
We have been using VMWare Horizon for a few years now to connect our MAC users to a VDI session. We have added a second connection server now and are trying to add it to the connection list but it is not applying correctly in the package. Instead of ... View more
Add printers using shell script
Hello All, Thank you in advance for reading. I've read a few different posts on here about adding printers using a script and before I did so I came up with my own to add about 50-60 printers to a bunch of machines. It is as follows: #!/bin/bash # Re... View more
Purchasing Methodology
Hi All, This is much more logistics than tech, but I'm curious how organizations handle purchasing and budget for computers/tablets/phones. Does equipment come out of IT's budget?Does equipment come out of the individual business unit/department/facu... View more
FileVault enabling issues
So during our build process we like to activate file vault at the end of the build process. I have a package that makes sure the recovery partition is there...creates the users that are needed for FileVault. Then I run the following command to enable... View more
iPad "Maximum number of free accounts" when signing into iCloud
We are on our 3rd year of rotation on our devices, they have been signed out of iCloud by each user when turned in, so no account is associated with the device. Each device has been reset, then put into Recovery mode and refreshed through Apple Confi... View more
FileVault 2: How to sort by Disk Drive Type (i.e. Rotational vs. SSD)
I am looking to create a Smart Computer Group which targets all Mac laptops in my environment that are not encrypted. Specifically, I would like to isolate those which have Solid-State Drives (SSD) and EXCLUDE disk drive types that are using older, r... View more
NetBoot Appliance on SuSE Linux?
Hello, We use SuSE Linux for all of our Linux servers, so I was wondering if there is a way to break apart the install to see what gets installed. I am relatively certain that since this will run on Red Hat, installing on SuSE should be fairly straig... View more
Turn Sleep Off
I was looking for a way to turn some of the power save features off through Casper and I was looking at the Energy saver section of Configuration Profiles. I see "put the computer to sleep after" and "put the display to sleep after", but the range is... View more
Retrieving MobileDevices based on Site
Is it possible to retrieve a list of devices based on a Site?When retrieving a list of all devices, no site or anything related to a device's building/site is being exposed through the api. See the XMl below: 2 6 iPad iPad dd1dff5d598e3fce####16288... View more
Wish I could make it!
I've been hoping someone with the organizational skills to start up a user group around Columbus would do so. I won't be able to make it on the 27th, but hopefully soon! View more
ebook distribution
How can I make an ebook available in self service without requiring our students to provide an Apple ID? The default method just provides a url for the app store item so then the student has to provide an Apple ID to download it. Is there a method th... View more
Enrollment Script not running/corrupted
So in reimaging a lab yesterday (2012 MacBook Pro 13") I found that the enrollment script was either never created, or that it was complete jargon and not written to the drive correctly. My first guess is that I should have deleted them from the JSS ... View more
Preventing users from applying software updates
I discovered that end users with Standard User permissions are freely able to install any and all system software updates via the App Store.app - including updating from 10.10.4 to 10.10.5. How can I block this? View more
Generate hardware model inventory report
Hi, We'd like to generate a report of all our current hardware configurations currently managed by Casper. (not a list of all computers but only the different models) So the list would be something like a list of models with there various different c... View more
Printing Questions
Hi, What is the best way to add printers into Casper? I have my policies and smart groups scoped out correctly.. Can the same PPD file be used on multiple printers? If so, which PPD file is to be used? What is the PPD folder on the Casper server used... View more
Safari SSL
I am trying to run a secure browser for state testing on three labs in the school. When I open the browser I get an unknown error message: An SSL error has occurred and a secure connection to the server cannot be made."The NWEA support team had me 1.... View more
DEP Macs w/ nuke/pave distribution
We're looking to get DEP rolling for the sake that sometimes machines seem to wander off, but we also use the wipe and reload method for deploying machines. so, any issues with using DEP and the wipe and reload method? anything we should watch out fo... View more
Replacing a file with a folder
We discovered a small problem where instead of a ColorSync folder inside of the user template and therefore, inside of student’s home folders, we are seeing a text document called, ColorSync. There MUST be a way to remove this single document and rep... View more
What's the difference between "Block Copy" and "Installing" an OS?
I was helping another JSS install figure out why their imaging was taking 1h40m while ours was only taking 15m. Turns out the issue is that theirs was installing and ours was block copying. I let them know that was the issue, and they asked what the ... View more
Local Printers Duplicating
We are managing our MacBooks for the school district with Casper. What we have noticed is that the local printers that are not managed but plugged directly into the computer, are duplicating (sometimes in the hundreds). The question is, have any of y... View more
