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Forum Posts

iPad can't reach activation server

We seem to have random onesie or twosie iPads that absolutely refuse to reach the activation server. I'm working on an iPad now and even after removing it from an ASM assignment (and Jamf prestage) and then putting it back in, it gets the refusal mes...  View more

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Guest account asking for lock screen password

We have recently enabled the guest account for a group of 1-to-1 iMacs in our environment so that the computer can be used by a substitute when the primary user is gone. The issue we're running into is that some, but not all, computers are going to t...  View more

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Jamf Pro 10.17 - Cloud Upgrade Schedule

Hi Jamf Nation, We're excited to announce that Jamf Pro 10.17 is now available! This is a significant release for us and we're excited for you to get your hands on the new Google Secure LDAP integration and enhancements to User Enrollment and Enrollm...  View more

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Policies failing - "Operation not permitted"

Yo. A recent couple of new macs were setting up came with Catalina, and I've noticed that when they try to copy packages down from our SMB shares, often times htey fail with a message that states "Operation not permitted" For example, logs show Execu...  View more

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JNUC 2019....no Tik Tok love?

So had a great time at JNUC 2019. Was surprised to see that among all my fellow geeks, nerds, and fun loving people...nobody else created any Tik Toks using the hashtag JNUC2019. Frankly, I think we need to do better at JNUC 2020.  View more

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NetSUS issue with RedHAT v7.7 Enterprise Linux?

Hi all, I was wondering if you can shed some light as we're struggling to get NetSUS running properly. I've downloaded the NetSUSLPInstaller.run from GitHub and installed the application without any issues. But when I login to the webadmin portal, I ...  View more

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Managed MacOS Dock Suggestions

I am looking to manage MacOS users docks. One for labs where the dock will be static and not changeable and for staff where I would like to push a standard dock then they can edit as they wish. I have tried using Dockutil as a script in Jamf via a po...  View more

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iOS 802.1X with Meraki RADIUS

Hey everyone, I have enrolled some iOS devices running iOS 13 in our JAMF instance and i'm trying to connect them to 802.1x network but I couldn't !! i'm using generic username & password + trusting Meraki certificate. Any tips are very appreciated.  View more

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Disable Apple TV Remote in iPad/iOS in Control Centre

Our students manage to find and enable the Apple TV Remote in their iPads to mirror and mess up the school's classroom Apple TV configuration by themselves. Just wondering is there a way for the school Jamf Pro to disable the Apple TV Remote in stude...  View more

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Trouble Downloading Mojave Installer

My trouble is two-fold. The first issue is that when attempting to download the Mojave installer (or Catalina or any other macOS installer), I end up getting a "network connection was lost" error. This happens on any computer on our network. Maybe th...  View more

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Connecting Azure AD with Jamf Pro

I'm in the process of trying to connect our Azure AD environment with Jamf Pro. I keep getting "Unable to connect to LDAP Server" when I do a test. I'm new to using Azure so please excuse anything obvious. Settings configured in Jamf ProDirectory Ser...  View more

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Skype removal

Looking for the best way to create a policy to remove Skype for Business from all Macs in our environment.  View more

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Tracking Computer Utilization

Hello Everyone, We are trying to find a way to look at all of our computers and monitor actual usage. The basic idea is, if a computer or group of computers aren't really being used, then why refresh them? Makes sense. I see a program called, Labstat...  View more

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Excel (Office 2016 for MAC) under Jamf

Hello everybody, we currently have a challenge with Excel (Office 2016 for MAC) under Jamf.When you create a chart, you can't edit the chart title. When you write something, no font is visible.This problem only occurs with iMacs that are in JAMf.Also...  View more

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Adobe CC Shared Device install fails

Hi, I'm attempting to deploy an Adobe CC Shared Device package through a Jamf policy. The .pkg installer fails however, and /var/log/install.log tells me that the CCP Package Installer (which is invoked in the preinstall script) fails with exit code ...  View more

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Auto login apps on Shared mobile devices

Just wondering if anyone has tackled this issue before, or has any ideas how we might go about implementing a solution. Currently we assign iPad's to individual students via jamf, and sign into apps like SeeSaw manually using Google account sign-on. ...  View more

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Netsus NFS mount Failed

I have installed the recent Netsus appliance (5.0.1) to VMWare infrastructure but am having issues Netbooting from client.It Kernel Panics and then restarts. The error message on the screen says the following "NFS mount failed: NFS server refused mou...  View more

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Supervised but not managed - implications?

Our organization has shared Apple School Manager and Jamf instances for all of our sites. I was troubleshooting an enrollment issue and set the default group assignment to our department. Before I realized it and changed it back, several devices were...  View more

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How to grant temporary admin for end users

A lot of old hats here will be familiar with this tool. I wanted to share it with admins new to macOS who require standard users to be the norm. A surprising number of people aren’t aware of it. Its a game changer, and completely free/open source!SAP...  View more

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JNUC2020 pilgrimage to San Diego is on baby!!!

JNUC2020 will be in San Diego in September....the pilgrimage is on again baby!!! https://www.jamf.com/events/jamf-nation-user-conference/2020/ If any motorcycle riders along the route plan to go, you're welcome to latch on. Planned roue is over 5 day...  View more

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