rabbitt
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Building relationships to facilitate learning. Thanks for joining us!
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REMOVE WiFi icon in Sonoma
After weeks of working and looking for a solution with Sonoma NOT showing the WiFi through the control center to all my wired lab users, I felt you might stumble across this and need specifics to a solution. I disable the WiFi on my machines. I do so... View more
Help with Custom Config Profiles : JSON format is incorrect.
It seems like every time i try to make Custom Settings for a config profile, no matter how I make the plist file (xCode, VSStudio, manual creation, Jamf Pro spits out : JSON format is incorrect. I'm really confused at what I'm doing wrong.It will acc... View more
Account getting locked out
Has anyone run into this issue:-MacBooks are bound to AD-User changes password.-Restarts/locks computer can't sign back in again. States account is locked out for "15 minutes"-Log in as the local Administrator account and log back out, user can then ... View more
macOS Big Sur to macOS Sonoma out-of-box experience.
I have around 30 MacBook Air computers which were shipped with macOS Big Sur. I was thinking of creating a static computer group and add the serial number for those MacBooks so that I could then add them to a policy which updates the software from ma... View more
Creating Static Computer Groups from Policy Failure Logs in Jamf Pro
A multi-step process to help Jamf Pro admins zero-in on policy failures Background We recently executed a single-script Jamf Pro policy on All Computers and observed a 99.4 percent success rate. While this could certainly be viewed as an A+ result, w... View more
Can't pair airtag to iphone
I'm trying to pair an airtag to an iphone and I get the error message "your device management settings do not support airtag". We have no restriction in JAMF for this. The only similar post I could find "Can't pair airtag on ipad" was caused by "Devi... View more
Device (Apple TV) - Mobile Device Name not Sticking
Hello,Not sure if anyone is experiencing the same issue as I but I am having inconsistent results when attempting to change a devices name, being the S/N when enrolled, to a more suitable "Room Name" - Inventory > General > Mobile Device Name. The As... View more
Proposed Topic for JNUC 2024--Being a Macadmin in a Very Windows World
So way, way outside my comfort zone, but feeling this days the importance of stretching myself I think I've a highly relatable topic for JNUC 2024 pertaining to the experience of being a Macadmin in a very Windows world, and all the trials and tribul... View more
Resolved! Personal Recovery Key Validation: Invalid
We're doing some testing in our QA environment and configured all our Config Profiles to match what is in Prod. We've enrolled 4 Mac's and they show Invalid and the Recovery key is super long. I did try the github reissue filevault key, also escrowbu... View more
jamf recon stalls at Locate Hardware Information
Hello!I am curious to see if anyone else has seen this. I have noticed since macOS Sonoma has been introduced, it seems that when it gets to Locate Hardware Information (macOS version), it would take a few minutes longer than I have seen before. Now ... View more
Kerberos SSO Extension multiple password syncs
Hello everyone,I hope to find some help here with our issue. We are using the Kerberos SSO Extension to synchronize the passwords of Mac users with their Active Directory (AD) passwords.During initial setup, the user logs in with their AD account, fo... View more
Resolved! Jamf Connect License Count/reporting
Hey ya'll, we are about to roll out Jamf Connect to our users and I'm struggling with how to report our progress. Currently, we have a policy for the Jamf Connect app in our self service, and I can look at logs to see who ran the policy. My concern i... View more
Unable to use section parameter on mobile-devices/detail API
I've been trying to use the api/v2/mobile-devices/detail endpoint to get data on all mobile devices registered with Jamf. I have already done the same for computers using api/v1/computers-inventory, but for mobile-devices there is a bug.When calling ... View more
Launchdaemon run script issues
Hi there, I have a script that runs once on each machine in our macOS fleet. The script essentially creates a launchdaemon that runs a script that kills and restarts jamf binaries on machines once a day to mitigate the jamf checkin issues (no we do n... View more
Clear Screentime Setting over Jamf School as IT Admin
Hi Jamf Admins what can we do about screen time when parents set it?Can this setting be deleted via the Jamf Portal or is it only possible via the iPad itself or Jamf Parent App with clear Parent restrictions?If it is not possible to intervene via th... View more
Resolved! Can't Manage via MDM commands
I have a computer that is enrolled but MDM Capability is No and under Management, Management Commands are missing. I tried to re-enoll it via enrollment URL but that didn't make a difference. Any ideas? View more
Resolved! JAMF Composer Hanging During "After" Snapshot
I've been having some issues whereby JAMF Composer just seems to hang during the after snapshot on some software. It makes it through the initial indexing phase fine, however it looks like it hangs while adding files to the package staging area. It h... View more
TouchID with JAMF Connect
Hello everyoneI currently have JAMF Connect with Entra deployed on my MACs.And I noticed that when locking the screen, only the User + Password option is offered to me, and TouchID is not offered even though it is authorized in the options and a fing... View more
Verify ABM enrolment prior to shipping
Hi all. Looking for a fast way to verify a device is enrolled before shipping. We often receive Mac's to a central location before shipping-on to end-users around the world. Our supplier has a mostly-automated means of DEP-enrolling Mac's into Busine... View more
Self Service naming under Browse
Hello all, I'm new to JAMF and I was wonder if there a way to change the names under Browse in Self-Service? By default, It group all the software and policy group under "All" , Can I change it to something else like "Software " ?Thanks for the help. View more
