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I installed an App from self service. However, after installation, self service now only gives me the button to "Reinstall". There is not a "Uninstall" button for this App. How do I uninstall it ?
Hi All, Windows admin here, thrust into a mixed environment consisting mainly of Mac’s. I’ve worked with Intune for a few years now, but Jamf/managing macOS is totally new to me. Looking forward to learning a lot, but I was wondering what everyone wishes they knew at the beginning of their Jamf journey?
Apple Intelligence is finally here now that iOS 18.1 and macOS 15.1 has shipped. However, many people and organizations want to know how they can block it. Apple Intelligence is an Opt-In service from Apple, so unless you Opt-In, there’s no concerns about AI, on or off device. Officially, Apple has provided the following configuration profile keys for the X.1 OSes for the preference domain com.apple.applicationaccess. allowWritingTools allowMailSummary allowGenmoji allowImagePlayground allowImageWand And DDM management of Math Notes. There’s also the key allowAssistant to disable Siri, which has become more intelligent with Apple Intelligence. Currently in the X.1 OSes, these are the features which are available and able to be restricted: Siri, Writing Tools and Mail Summary, even though there are controls for the other features not yet implemented. This will allow you to fully block those features. But is that it? …the answer is …No. So even if you implement all the Apple supplied res
Hello,With the new version of Jamf Connect 2.45, I noticed an issue with the login window.The login banner takes up the full width of the screen.Is there a way to reduce it to the size of the EntraID login window?
Hello All, We’ve just started to implement Jamf Pro in our company. Nearly all configurations are completed except sending compliant information to Microsoft Intune. We have to do this because we’re using Azure (Entra) Conditional Access rules in our company. If a macOS device is not compliant it cannot reach internal company resources. Just a simple rule. Steps Completed Jamf <> Intune compliance partner connector connected successfully. Microsoft Device Compliance configuration policy prepared in Jamf Policies -https://learn.microsoft.com/en-us/intune/intune-service/protect/jamf-managed-device-compliance-with-entra-id Problem Summary After enrolling to jamf, we are trying to sign in to Company portal and jamf compliance popup appears. Then we are entering our user account details again but somehow Microsoft login page shows that “get app”. It behaves like Company Portal is not installed. Briefly some of our computers are being Compliant without any problem, but some of others cannot
I created this small application to make it easier to retrieve the Bundle ID of a macOS app.Simply drag a .app file onto its icon in the Dock to display the app’s unique identifier and easily copy it to the clipboard.The link below includes both the AppleScript source code and the compiled, ready-to-use application. https://www.dropbox.com/scl/fi/74iqhkbs7cd7nfhi0fsn9/Bundle-ID-Droplet.7z?rlkey=a2kldrolexvix16z6hluvjpar&st=n999z5tv&dl=0 Hopefully, this can help someone.
Some of our primary school students have just used the Jamf Student app to update all the apps on their iPads. The Jamf Student app updated, but now it's asking the students to log into the Student app with a .jamcloud.com account. Our students are 10 years old and do not have any online accounts, how do they now use the Jamf Student app if they aren't allowed a .jamfcloud.com account?
I manage several dozen iPads using Jamf Pro. I have a restriction set to only allow OS updates after they are 30 days old. Once the 30 days are up, I manually push out the update using the “Download and schedule to install” option, setting the “Force install date” one week in the future and selecting the specific version I want installed. What I am seeing is that when the “Force install date” comes around, the update is not forced, but the user is allowed to continue using the iPad without updating the OS. I expected them to be “forced” to update when this date happens. Does “force” have a different meaning here? What am I missing? Also, if I choose “Download and install” it does not force the user to update the OS either. Thanks for any insight. I’m new to this world.
Been having a lot of problems with Filevault over the years. Now I’ve just discovered that you can no longer use the Filevault recovery keys in macOS 15.5. Instead, you are expected to boot to recovery, which is more of a pain. This removal is insane. Like many we use the stored key from Jamf to unlock devices in the event of account passwords not working. Now we have to use Recovery mode. I’d love to know Apple’s reasoning for this. Anyone else aware of this and have any comment?
Hi, I noticed that rather many of my Mac clients are not FileVault encrypted even though I have configured a configuration that should take care of that. Now I wanted to ask what is the best practice to enable FileVault on all my Macs. As far as I know there is an option to enable it via Policy and one via Configuration Profiles. What is the difference there and what is recommended?
Hi there, Has anyone managed to successfully get the Jamf Pro Custom API action call card working in Okta? I get a 401 Unauthorized error even though the bearer token is brand new and passed directly to the auth field of the custom API action card. I even tried with API endpoint reference curl command and compared an invalid bearer token to a valid freshly generated one: curl --request POST \ --url https://sandbox.jamfcloud.com/api/v1/ddm/18/sync \ --header 'accept: application/json' \ --header 'authorization: Bearer invalid_token'{ "httpStatus" : 401, "errors" : [ { "code" : "INVALID_TOKEN", "description" : "Unauthorized", "id" : "0", "field" : null } ]}% curl --request POST \ --url https://sandbox.jamfcloud.com/api/v1/ddm/24/sync \ --header 'accept: application/json' \ --header 'authorization: Bearer working_token'{ "httpStatus" : 500, "errors" : [ ]}%
Since moving to JAMF Cloud, we’ve noticed that some time appears to be off. For example, I ran an Inventory Update manually on a computer, and the record in JAMF console shows that it was run 1 hour earlier than it actually was. Also, with Apple TVs we have records that say that the Inventory Update occurred up to an hour in the future. I’m not sure that this is causing an actual problem yet, but concerned that it could. Are there time zone settings we should see or anything? All of our client devices are in the same time zone (unless a client goes on a temproary trip or something).
I blocked the extension installation on chrome, with that un approved extension are blcoked but now I want to remove the un approved extension which is installed previously. Is there any way to removed it? I tried to remove the extension ID with script but in Chrome browser it shows corrupted not removing completely.
Hello everyone, i wanted to roll out our new custom TeamViewer Host and everything works except that our custom design with the company logo is not displayed. I did it exactly as in the instructions: https://hcsonline.com/images/PDFs/Jamf_Teamviewer_Host.pdf After the custom logo didn't show up, I kept searching and came across these instructions: https://community.teamviewer.com/English/kb/articles/50739-mass-deployment-on-macos#perform-an-assignment The groups and the membership works but unfortunately our custom layout does not. Am I missing something or have I done something wrong?
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