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Jamf Connect macOS 14.2 Upgrade Requirement

Due to an unexpected issue (PI115107) with the upcoming release of macOS 14.2, all customers must update to Jamf Connect version 2.29.0. For Mac computers with macOS 14.2 or later and a version of Jamf Connect earlier than 2.29.0, all users who start...  View more

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Azure Entra, JAMF Pro/Connect and Macs

Greetings, our company uses Entra ID for IAM. We are trying to get compliant for CMMC and need to use Entra profile credentials to start logging into our macs and need those logins to be traceable. I tried setting up setting up some of the configurat...  View more

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JAMF Connect Login/User Icon

My apologies if this was covered in another thread - just trying to figure out if there is a quick and easy way to adjust the user icon at login for JAMF Connect. I dont mind setting it as a static Icon - but prefer it to be custom to my company rath...  View more

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Jamf Connect "Yellow Exclamation Point" Error

Hey Everyone, I have been battling this issue for quite some time and have done rigorous testing but have sincerely hit a wall with this issue. My organization is prepping to remove Administrator access from all users on our macOS systems, this requi...  View more

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  • 423 Views
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Jamf Connect and using Island Browser

Hello all, My company has transitioned away from Chrome and now use the Island app as the main corporate managed browser. Island is a Chromium based browser that we have more control over. Our Jamf Connect is configured to use Chrome and we can only ...  View more

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Private Access Gateway issue in Jamf Trust

hi,i am trying to create a site to site tunnel between our Jamf Trust tenant and our Meraki MX 100 firewall on prem, no matter what proposal or cypher settings i try, i cant seem to get the tunnel up.I see this error on the Jamf Trust log and i assur...  View more

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First-Time Jamf Admin Advice?

Hi Folks. I've been put on the job of designing Jamf configuration profiles and policies for my environment. Jamf is totally new to me so I'm starting from the ground up with their Jamf training modules. The infrastructure has already been put in pla...  View more

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Unable to Decrypt Profile? ADCS Connector

Building a Jamf Cloud instance. Jamf 11.1.3Test machines is Sonoma 14.2. The machine seems to set up fine but doesn't get a machine certificate from my ADCS connector. The WiFi payload which would normally deliver it - gives 'unable to decrypt profil...  View more

  • 834 Views
  • 9 replies
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Pre-stage enrollment

I am attempting to set up pre-stage enrollments for Jamf, but am running into some issues:I manually assigned a device to our business manager account for testing purposes. When I sign into the account, everything looks like it works correctly, but t...  View more

  • 178 Views
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Jamf Connect - Yellow Caution Error Message.

Hello, I keep running into issues when logging in with Jamf Connect. I get a caution sign with an exclamation point in the middle with the option to click on "Okay". When I click okay it takes me back to the log-in screen. I'm not sure what is causin...  View more

  • 222 Views
  • 6 replies
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Jamf Connect not keeping passwords in sync

We are currently in the process of preparing a migration from traditional AD binding to Jamf Connect with EntraID. Most users login's are working fine, however when a user with a local password that is different than their Entra password attempts to ...  View more

  • 196 Views
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Password Change Concerns - Share Lab Setting

I am concerned.I only recently discovered that if someone changes their password outside of Jamf that they need to log in with their old password and then sync the new password.The catch is that we have a Windows and Mac environment and depending on ...  View more

  • 163 Views
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Jamf Connect Account Creation Issue

Hello again! I have a new issue!Despite our prestage enrollment through the configurator saying to skip Siri and Apple ID, it's doing it anyways. I was told about iMazing and creating a profile with that. I did so and selected skip on everything. It'...  View more

  • 190 Views
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Full Removal of Jamf Connect.

I am trying to figure out how to completely remove Jamf connect from my machines.I have tried running the uninstaller but it leaves profiles in my profile list of client machines that do not exist in my profiles built and deployed from Jamf Pro. I ha...  View more

  • 525 Views
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No Jamf Login Screen

Hi , For some of our users jamf login window has stopped showing up, the users are only seeing mac user to login. OS version is Sonoma 14.0Jamf connect version is 2.30is anyone else having similar issue and can share a fix , i know re isntalling the ...  View more

  • 272 Views
  • 1 replies
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Apple IDs showing up on devices

In the last couple months new devices, and devices that have been wiped and re-enrolled, are showing up with Apple IDs. It's only happening on devices with Ventura and Sonoma.Did something change? We disabled all the iCloud/AppleID sign in options un...  View more

  • 170 Views
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Platform SSO with Jamf and Entra

I want to utilize Platform SSO with JAMF and Entra as our IDP. I was able to test the microsoft SSO plugin, but I couldn't get platform SSO to work. My goal is to have the user log in with their Entra ID credentials and to have their passwords sync. ...  View more

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Jamf Connect Login Window error

I was setting up Jamf Connect on a device and was going through the steps but I signed in to the Menu Bar item and think it may have messed things up. When I logged out to get to the login window, I'm getting this error below: "An error occurred. Con...  View more

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Duo Mobile Authentication

I am trying to set up Single Sign-On for Generic OpenID Connect using Duo Mobile. I have configured Jamf connect to talk to Duo and after logging into the MFA it asks to sync the network password with the local account but i get an error message that...  View more

  • 248 Views
  • 1 replies
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Updating App Store versions of M365

I'm using Jamf Pro with some Macs and for some reason I have trouble getting a few M365 apps to update; specifically the Mac App Store versions of Microsoft Word, Excel, and Powerpoint. Interestingly, the Mac App Store versions of Outlook and OneNote...  View more

  • 417 Views
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Jamf Connect issues with Uppercase UPN

Hi, I'm seeing a very odd issue when using JAMF Connect with Azure/Entra accounts with Uppercase letters in the UPN. Users with a UPN that is in a format like User.Name@Microsoft.com will be prompted to enter admin credentials to setup touch ID and s...  View more

  • 480 Views
  • 5 replies
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