iOS Device Call Logs
Hi, would it be possible to track and export iOS device call logs to a CSV or Excel format? Use case: Legal industry billing for mobile consultations and alike. Thank you for your assistance. View more
Forum Posts
F5 BIG-IP Edge Client for Mac (issue with Touch ID models)
If you're using F5 BIG-IP Edge Client for Mac, and your Touch ID model laptop users are having problems connecting... K05520115: The BIG-IP Edge Client for Mac is unable to establish a network access VPN connection after the OS X 10.12.5 update View more
9.99 and older OS (10.8)
Hello We upgraded our JSS from 9.96 to 9.99 the other day. Now our Mountain Lion machines stopped checking in. The error we receive is "An SSL error has occurred and a secure connection to the server cannot be made." syslog confirms this same error. ... View more
Best practice on deploying new Macs?
A JAMF server was set up by JAMF jumpstart this year and shortly we will be getting our annual Mac order. I have never used imaging servers before. What is the best practice for images for new Macs with JAMF? Should I: Create a base image with all ou... View more
Hardware monitoring recommendations?
Does anyone have recommendations for Mac OS-friendly hardware monitoring solutions? Whether they be custom scripts or tools within Jamf (preferred) or a 3rd party platform. I would like to be able to get alerts on common hardware and software issues ... View more
preview.app PDFs showing block text
anyone seen recently preview.app rendering pdf docs text as colored blocks instead of the proper text. This is happening in 10.12. My tests and test group cannot reproduce this. So I am reaching out to this community to see if you might point me in a... View more
MDMClient Error:72
Hi Everyone - I've been struggling with a computer for a good portion of this morning. I'm trying to push an app from the Mac App Store and have it assign VPP content to the computer. I've tried everything I can think of, including removing the MDM p... View more
PSA: BigIP VPN not working with 10.12.5 and 2016 Touchbar MBPros
KB Article Looks like Big-IP VPN client is broken on 2016 MBPros (touch bar) and 10.12.5. We've been able to reproduce in our environment. Vendor doesn't have an ETA for resolution. View more
VPP / jss apps question please......
Hello all, Let me try to explain this as best I can....... We have multiple VPP accounts across campus for the different colleges...... using the individual VPP accounts for their apps is fine regarding being able to "Categorize" for each department ... View more
Quick question about DEP server instances
If I moved an iPad from one DEP server to another in Apple School Manager, that won't affect the iPad unless it was wiped and re-enrolled correct? Just wanted to double-check before I did it. View more
MySQL server dropping connectivity to DMZ web app
I am working with JAMF support on this issue, just casting a wider net for advice…Clustered environment:MySQL 5.6 on 2012 R2 VMJSS 9.98 on a 2012 R2 VM (internal)JSS 9.98 on a 2012 R2 VM (DMZ) Internal operability is fine. Problem is with DB connecti... View more
Maven and User folder Bash_profile
Good Morning All I am wanting to deploy maven to group of machines and set the following ~/.bash_profileexport M2_HOME=/Users/Shared/apache-maven-3.5.0export PATH=$PATH:$M2_HOME/bin is this possible to set under the users path I.e /Users/Staff.Name/.... View more
MDM Profile Installation Failed - Server Cert for URL is wrong
Hi All, I am receiving this error when attempting to install the MDM profile from https://jss.mycompany.com:8443/enroll I am able to get to the enroll url of course and go through the install prompts but it fails giving me a // after 8443 iPad Model:... View more
VPP Status installation = user Cancelled?
Hi all, Is there a way to report on if a user has hit cancel on a VPP app deployment for iOS. We can report on who has received the update, but want to report on the cancelled pushes. We have a fleet of iPads where we use in an UBER like service app,... View more
First JNUC Sessions and Two New Tracks Announced!
Hello Jamf Nation, To help make your decision to join us in Minneapolis this October easier, we want to give you an early glimpse into some incredible sessions we’re offering at this year’s Jamf Nation User Conference (JNUC). We received some constru... View more
Office 2016 Suppressing Gallery When Opening
So far I've been able to control when Office gets updated in addition to disabling the First Run dialog. The last thing that I'm trying to accomplish is how to prevent Word, Excel and Powerpoint from opening the Gallery when started. I understand tha... View more
Creating local accounts
Hello Everyone, I was well on our way to imaging our labs and I ran into a rather strange road block. We have been using CreateUserPkg to create local user accounts. Initially, this hasn't been an issue until today. We needed to create two different ... View more
Microsoft Teams download script
Hoping someone can help. Trying to write a script to download the latest version of Microsoft Teams for OS X. Using the following URL in Safari reveals the download location. However, using CURL does not. Anyone have any insight on how to retrieve th... View more
Ricoh Printers and setting the Finishers
I've been reading how to deploy printers via the command line and with the great advice of mpermann in answering others questions. I think I have a OK handle on it... But i'm stuck at one thing, The Finisher for Ricoh Printers. The first time I send ... View more
GSX Connection
I have suddenly lost the connection to gsx for Casper. When I attempt to test the connection I get this message: java.net.SocketException: Connection reset. All my certs are up to date and the connection was working as of April. Has any else gotten t... View more
Set home folder permission per CIS benchmark
I'm attempting to follow the CIS macOS 10.12 security benchmark. One of the recommendations (5.1.1) is to remove read and execute from group and global. Easy enough to document , but for a live environment we'd want something to run when a new home f... View more
Force AD PW Policy on Mac
Hi all. We are implementing AD through Kerberos in our Mac environment. We also use OpenVPN. We can successfully bind the Macs to the AD, however, when I try to test the password policy requirements with a simple password, it allows it instead of pre... View more
"Pre-staging" a machine to ensure the ComputerName stays the same
With the dawn of APFS I am trying to get imaging completely out of my workflow. Im running into an issue where I wipe a machine with an external disk, and once that machine is added back to the JSS it has stripped that machine name and manual steps h... View more
Self-Service picks wrong certificate => server refuses download
Dear all, I have a client on which the Self-Service app picks what looks like a personal certificate instead of the device certificate from the JSS. The server is not happy with the presented certificate (which I understand), and refuses access to th... View more
Preventing Apps using cellular data on mobile devices
Is anyone aware of a way to disable apps using cellular data on mobile devices enrolled in the JSS? We keep having users coming back from working abroad with enormous phone bills as they've been streaming Netflix over 3G/4G on their iPhones and we wa... View more
VPP Accounts Disappearing
Hey All, I'm having some issues with Jamf where the VPP Accounts disappear. I've noticed that when this happens, most apps won't update their VPP status on the Mobile Device Apps panel. I tried making a new VPP account and uploading the same .vpptoke... View more
Web Home page.
Dear all, After installing 9.99 jss update, the web home page of jss show up for few seconds and then it comes back to the login window. I reinstalled the JCE file but nothing changed. Have you encountered that before? View more
Where is the Microsoft Visual Studio for Mac Security Update (April 2017) ?
I have a task to package the Microsoft Visual Studio for Mac Security Update that was mentioned in the release notes of the April 2017 Security Update Guide, though, so far, I am unable to find a download link for the update/patch. I have looked in t... View more
Enable Siri & Diction and Weather location services
Hi all, I was able to enable the Location Services main setting, however, I'm having issues enabling the Siri&Diction and Weather Location Services. Anyone have any ideas on how to enable via script, config profile, etc? Note: This is on macOS 10.12.... View more
Scripting a file from within a, application container
I'm attempting to create a script to run a file that is housed within an application container. I will fully admit that scripting and me are not friends. Suggestions? View more
