Forum Posts
Casper Admin unable to mount master distribution point
I think it's been a little too long without one of these posts I recently upgraded our JSS to 9.91 and went to add a package with Casper Admin but I get the "master distribution point could not be mounted" error message. What I've tried so far is:-Ca... View more
Set Hot Corners with Configuration Profile
Hi,I'm struggling with Mission Control's hot corners.I created a Config Profile from a cleaned com.apple.dock.plist. Everything works, the settings are applied.The problem is that if the users try to change these hot corners, they get reverted to the... View more
parentalcontrolsd CPU/RAM Usage
Hello all, I have ~150 Macs all bound through our AD, and also configured using Profile Manager. I don’t have anything out of the ordinary configured (Software Update, Munki URL, Screen Saver/Screen Lock) through profile manager, but I have several u... View more
FileVault Enable During Enrollment
Does anyone have a tried and true process for enabling FileVault during enrollment? Our Mac's have been "out in the wild" for a few years, we've been slowly getting them all enrolled in JAMF. We initially enrolled most of the population w/o FileVault... View more
OS X Config Profile App & Folder Blacklist
This is still our first year with Casper, but in testing a few things I stumbled across the app & folder whitelist and blacklist option in configuration profiles (we're on 9.82 still). I went through the Admin guide but couldn't find anything on usin... View more
Problem Contacting Apple Services DEP
I am trying to set up DEP on our JSS and when ever I get to the point where I have to upload the server token file, I get the error "Problem contacting Apple services" I've redownloaded the private key, deleted and recreated the Management server on ... View more
How to disable iSight Camera with SIP enabled on El Capitan?
I know you can disable the Camera trough various scripted methods on any version before El Capitan. Since El Capitan has the SIP enabled those scripts wont do anything as the files that need to be touched for this to work are located within protected... View more
Setting Desktop background via script
Hi All, Have been attempting to push out a set desktop background for all users in the org. Not sure if I've got the right way about it but i have setup a pkg to push to all devices on the network which contains the .jpg file i wish to set. thats wor... View more
Mac Patching & Restricting users installing updates from App Store
Greetings to All, In our environment we are planning to manage Mac patching in a centralized way using NetSUS. In this process of managing patch deployment from a centralized location we want to chalk out a way of restricting end users to install sec... View more
Remove photos / videos from iPad?
I'm looking for a way to remove photos and videos from an iPad without doing a full wipe. We have iPads at our 2nd campus, but they are all pre-DEP and it would be nice to be able to just clear unnecessary data from them at the end of each term witho... View more
9.91 - Policy Log View Keeps Reverting...
So I was searching for this and couldn't find a discussion about it. Apparently its in the system as a FR??: https://jamfnation.jamfsoftware.com/featureRequest.html?id=4732 Since upgrading to 9.91, policy logs now revert to a terrible default view of... View more
Casper 9.82 & Citrix ShareFile Sync tool for Mac
Is anyone familiar with the Citrix ShareFile sync tool for Mac? I am trying to create a DMG in 9.82 but upon testing the completed DMG from composer, the package doesn't seem to work properly. The sync tool appears to get stuck in a loop and never co... View more
ProfileList CertificateList stuck in Pending status
We ran into an issue recently where weren't able to completely enroll machines. Through the enrollment process we would see the machines receive MDM profile.(they would join to our domain, receive filevault configs, applications etc) In the JSS the m... View more
Removed computer from Managed VPP App scope, but app was not removed
We finally started testing the waters of VPP managed Mac App Store apps. I deployed Slack to a test OS X client not signed into the Mac App Store and it installed immediately without issue. I then removed the computer from the scope and expected the ... View more
Uninstall Retrospect
I did some searching yet couldn't find any helpful info.We're moving to Crashplan and I have an install base of Retrospect clients that have all been installed outside of Casper.I'd like to script removing the Retrospect client, yet I'd like some inp... View more
How to replace applications
If you are updating a self-contained application, let's say Google Chrome in this case, what are the best practices for this? If you build the dmg with Composer and set it up in self service, when it runs does it overwrite the existing Google Chrome?... View more
Admin versus Standard Users
First off, I know this has been discussed at varying degrees over the past and I appreciate all of you who have chimed in and shared. This discussion is surrounding what to expect so I can be prepared. At our college, employee users of their Macs or ... View more
A docutil idea
that right now I've no idea how to execute! Like everyone else, we're using it to set our docks, removing the default stuff from the dock that we don't need (like Mail, Photo Booth, etc) and adding the ones the user will need daily (Word, Outlook, et... View more
iOS Version Smart Mobile Device Search
So in JSS, you are able to create search groups to whatever you'd like. In that search, you can view the listed iPads that meet the fields of that search. So for instance, I have a search group saved labeled "Self Service Needed", and in the settings... View more
Homepage in Safari 9 on El Capitan
What is the currently working and recommended means of setting the homepage in Safari for all users? I've tried various different methods including login scripts and custom settings in a config profile but so far had no luck. It might be the syntax's... View more
Configuration Profile - Incorect Gatekeeper Setting Applied?
I have a simple Configuration Profile which contains a single payload (Security & Privacy) to manage Apple's Gatekeeper settings. The setting has Gatekeeper disabled (AKA "Allow from Anywhere"). For the record, this configuration was created in the J... View more
Flush policy for entire group at once
Greetings, My apologies if this has already been discussed, searching this is very vague and I haven't found exactly what my goal is. Essentially I have a policy I want to flush, but I only want to flush it on a specific group or smart group. I can't... View more
Distribution Points - External IP & Network Segments
Afternoon All, First post here and I am currently working on a JSS implementation for a multisite organisation. Due to the fact our JSS is externally hosted I am struggling to get clients to pickup the correct DP's as the reported IP is the external ... View more
Bypass Login with SSO Login
I am trying to bypass the login page and login with SSO but i face some severe difficulties at this part , does anyone implement this ? Or generally it can be done or not ? Thanks in Advance ! View more
google hangouts msg box can't show on safari
Did someone see the problem of google hangouts with safari(Version 9.1 (11601.5.17.1))? I see many Mac pro (10.11.4) in my company that can't open the 1st google hangout message box on safari. I'm not sure its related to the new updates or something.... View more
Thank you Karl Gibson for "Add offline media" feature in CCP!
So on Feb 9, 2016, Adobe released a security patch was released for Photoshop CC 2014 to 15.2.4. Understandably, Adobe isn't going to waste cycles getting this onto the back end servers to pull down through CCP. However, looking through their blog po... View more
Having problems adding dock items correctly into Casper Admin
Hi All,I'm having issues adding and deploying dock items.When I add a dock item into Casper Admin it is given a path that looks like this (with 3 forward slashes). When I try to deploy those dock items it doesn't work. Other dock items that have been... View more
Prompting to enable FileVault
Still getting the prompt to enable filevault encryption on MacBook Pro running Yosemiteafter removal of "jamf" ?? Would anyone know what is the cause and how to remove ?? View more
Applescript?
I am trying to make an AppleScript that will place a .app in my users dock based on the org group that they are a part of in Active Directory. For example, a teacher will get a different .app in their dock then a student, because they are part of a d... View more
