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Forum Posts

Can't image Late 2105 iMac's.

Hello everyone! I'm currently setting up a test Netboot image with OS X 10.11.1 and Casper Imaging 9.81 using AutoCasperNBI. My goal is to successfully image a 2015 iMac with Casper Imaging using Netboot. The problem is, whenever Casper Imaging is fi...  View more

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Kernal Panic

Hi I am getting the below error post converting my Mac to a managed one i.e. post enrollment to JSS Am using a Mac book air with OS X 10.10.5 and the machine restarts every 30 mins which is very annoying , can any one help me or facing the similar is...  View more

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Mount SMB share with kerberos

For some strange reason kerberos authentication for mounting SMB shares is not working, which I can live with. Although trying to mount a smb share is really getting to me.... So I have a script which when run through terminal works fine although it ...  View more

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Mac OS X Security Checklist

The Mac OS X Security Checklist posted by JAMF Software (link below) is nice, but where's the accompanying technical paper that shows customers how to implement the recommendations referenced? Some community members have the knowledge to just run wit...  View more

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Dealing with EFI Fiery Drivers for OS X El Capitan

I'm reaching out to the community here because EFI has been completely unhelpful here. Although we are dealing with Canon printers, the issue isn't Canon in this case. Our Canon rep has been more than helpful in trying to get answers from EFI, but ul...  View more

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rename uploaded printer ??

I uploaded a printer to casper admin - display name; testPrinterXerox PhaserPPD; testPrinterXerox Phaser.ppd the self service policy that installs the printer also installs the driver. I want to change the printer name to clear up user confusion (the...  View more

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"This computer is not managed."

We seem to have an issue where some of our computers are not able to install anything from Self Service. They get the error "This computer is not managed." We can push pkg's to the computers via Casper Remote, but that is more of a temporary fix. We ...  View more

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CCK Wizard and Firefox?

I am kind of late to the party for managing firefox preferences the right way and I keep seeing references to this mythical CCK Wizard. All references to it I can find are broken links or "page does not exist". As far as I can tell it was a firefox p...  View more

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OSX VPP device assignments require El Capitan

I just learned from our JAMF account manager that OSX 10.11 El Capitan will be required for OSX VPP device assignments to work. Maybe this is old news, but it came as a shock to me. That means I won't be able to utilize it for quite some time. :(  View more

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Spontaneous Apple ID - VPP Error

One user has reported that she no longer able to open a VPP distributed Mac App Store app. She has been using it successfully for over a year but suddenly she can no longer open it. She receives the following error: On her system, when I try to log i...  View more

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AutoCasperNBI

Hello. After updating to Casper Suite 9.8.1 I cannot Netboot anymore. I get a kernel panic stating that there was NFS Failure and unable to mount NFS server. JAMF support recommended I just create a new Netinstall with AutoCasperNBI from MacMule. I h...  View more

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a file named "~" on /

I did a fresh image of a Mac this morning... same process I've done a hundred times before. The only difference is that after the imaging and post-imaging was complete, I ran Software Update and told it to install Security Update 2015-004, Safari 9.0...  View more

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GSX Connection

Hi,When we setup Casper we had the GSX connection working. But i've just noticed the data hasn't been syncing. So I thought i'd check my connection, and alas it's not working. I've attached screenshots of my error message. I've just sent away to Appl...  View more

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Time Machine Restore and Hidden Accounts

Hi there, I'm not sure if it was asked here already or not, but I'm having a problem with students that are leaving the school and keep their MacBooks. We re-image the computer using the factory system image and return the computer to the student. Wh...  View more

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Basic Smart Group for App Title

Hi All, I'm basically trying to achieve creating a smart group for mobile devices that have a certain app installed, and the list of Apps is large. My specific goal is to deal with the xcode Ghost malware listed here http://www.jamfsoftware.com/blog/...  View more

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Tomcat Manager?

I was reading how Tomcat includes a built in management interface that can give statistics and management options for installed web apps like Casper. I was wondering if anyone had any luck setting this up on their JSS? https://tomcat.apache.org/tomca...  View more

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[API Question] Wallpaper Mobile Device Command

Good afternoon, I am trying to figure out the syntax for the wallpaper API. I have tried a number of combinations and no luck. Anyone have an idea? It looks like you would use the POST verb. The URL looks like it would be: https://jss.com:8443/JSSRes...  View more

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Jailbreak Detected functionality in JSS

So, I'm guessing many iOS device managers have contended with this one. As we all know, jailbreaking is typically either a violation of AUP or at the very least bad security practice. In our organization, we have created a Smart Group called "Jailbre...  View more

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Speeding up the Inventory Update Process

Trying to determine if there's anything we could be doing to shorten the total time it takes to update inventory without eliminating the collection of valuable data. As one example, currently we've added a custom search path - /Users/ - for installed...  View more

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Diagnosing Disabled Accounts

We've been in the middle of a slow roll out of Casper-ized macs in an enterprise environment. We've run into a few roadblocks, most of which have been overcome. One ongoing struggle is determining why accounts occasionally become disabled. It would g...  View more

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MacBook Pro - Don't Boot After Flat Battery

Don't suppose any of you guys have had this issue - we get it quite a lot! When a Pro has been totally drained, and I mean totally we stick it on charge and turn it on - the indicator comes on the front but nothing on the screen? All we can do is ope...  View more

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Mac Hardware Support

Hello, I work for a small enterprise company (4500 employees) and we are beginning to roll out Macs to some of our end user base. The 4500 employees are spread out world wide with most sites having about sixty to one hundred and twenty people per sit...  View more

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Policy failed to Run

Hi guys , When i try to install a Policy i get this message . The logs does not show anything wrong . The problem is that the app works pretty fine . This problem occurs only when the PC is a migrated one . Do you have any idea what is wrong ?  View more

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