Our trainers sent us a video recording of an issue they are experiencing with Casper Focus on a set of 30 iPads. The video shows two iPads cycling through several apps in a perpetual loop. They said force restarting doesn't resolve the issue. We'll b... View more
Thanks to @mm2270 and @rtrouton I have taken Mike's update script and Rich's adobe flash update script and figured out how to make the Microsoft Silverlight script. #!/bin/sh # Silverlight Lastest Version URL ############################### silLightC... View more
Trying to find out if anyone else has had this problem.Our laptops are running 10.10.5 and we are on JSS version 9.8.1. This morning a large portion of our users who all use AD accounts could not login to Self Service. When they would type in their c... View more
Apple released OS X 10.11.2 update for El Capitan Improves Wi-Fi reliability Improves the reliability of Handoff and AirDrop Fixes an issue that may cause Bluetooth devices to disconnect Fixes an issue that prevented Mail from deleting messages in an... View more
I like notification center for non-obtrusive messages so typically use Yo, Terminal-Notifier, or sometimes AppleScript. Sadly JAMFHelper takes focus so any message interrupts what the user is doing (typing an email..?) and get unhappy. Looks like tha... View more
With Office 2016, OneNote allows you to save to either OneDrive for Business or (Personal) OneDrive. Is anyone familiar with a plist value to lock-down these options? I'd like to present users with only the option to save to ODfB, but I haven't been ... View more
In order for our systems to bind to AD and map network drives they need to have a specific search domain set (i.e. company.com) and we do this via a 'initial system settings' script which runs when a system first enrolls. However, we find that the re... View more
I am looking to identify shared computers by creating a smart group that detects more than 4 local user accounts. It is not a sure fire way to know if they are shared but that works for us. My idea is that the smart computer group criteria is "comput... View more
Hello, I have a few MBAs and MBPs in my JSS with encryption enabled. However it looks like FileVault isonly encrypting the Boot Partition and not the Recovery Partition. Therefore, I cannot grab the recovery key from the Management tab. Any ideas why... View more
I have a need to create a smart group that is based on whether or not the client(s) have run a policy. For instance, we use Adobe's RUM command regularly, monthly. I would like to do, is find all of the computers that HAVE NOT run the RUM command. I ... View more
All Our desktops use Ethernet exclussivley, and thus I want to make sure the "AirPort" menu item doesnt appear on my desktop Macs after imagaing. Obviosuly, I want the Wi-Fi menu Item to be active for laptop users, but there is no reason to show the ... View more
2 Part Question... Our Setup - Hosted Casper Solution.. so latest version. App Store is Disabled. Apps distributed via AppleID. Part 1 - Apparently a teacher has discovered that some savvy 7th and 8th grade students have managed to figure out that wh... View more
I know every environment is different, but JAMF doesn't have a ton of info on this topic so I'm hoping maybe to get some insight into how different places have scaled their infrastructure. The reason I ask is because we recently completed a project t... View more
Hi Guys, Anyone tried putting the dmg downloaded from Evernote website into self service. I tried this but its at the end of the installation it just gets stuck and does not complete the installation. Is there a better to do this? Thanks in advance. View more
BonjourUne élève à un souci concernant son application imessage et Face Time sur ma tablette, elle n'arrive plus à y accéder. Laure-Marie Pirès 2nde 5Identifiant apple : lpires@notre-dame-reze.frMot de passe apple : NQxg7462 Meci pour votre aide View more
Hello, What account role and permissions are required for an account to access the "Computer Inventory Collection" API resource url? I was provided with an account that has access to many other resource urls already, but not that one. As an example, ... View more
Hello, I am building an integration to Casper with our IT Asset Management database. I am connecting directly to the MySql database and will need to run queries to retrieve asset data. Where can I find a schema map of the Casper database? I would lik... View more
Good afternoon, I'd like to talk with other K-12 Casper admins in regards to ipads and app distribution.Looking for ones that use DEP and app deployment through Casper. Thank you and please leave your contact info or email me directly at: roallen@roc... View more
I can't seem to find an answer to what seems like a simple question, so I'll ask here. When you set an activation time for a policy... let's say 8am... I know it sort of vaguely says "based on the settings on the JSS host server" but on each client, ... View more
Sending Wake On LAN command...Opening SSH Connection to xxxxxxxx...Authenticating...Successfully authenticated.Verifying Computer's Identity...The MAC Address has been verified.Checking Operating System Version...Running Mac OS X 10.10.4 (14E46)Verif... View more
Sending Wake On LAN command...Opening SSH Connection to xxxxxxxx...Authenticating...Successfully authenticated.Verifying Computer's Identity...The MAC Address has been verified.Checking Operating System Version...Running Mac OS X 10.10.4 (14E46)Verif... View more
This is something that I made for my own use, but I thought I would post it in case it were useful to others out there. Essentially, I needed a quick way to know about trouble policies that are executing over and over again - what I termed "Runaway P... View more
Hi all, I have several mac in my environment with a bit broken self service application (pics below). As you see it looks a bit off. Also you can't run anything from it, you click on items but nothing happens and in JSS policy logs for that machine t... View more
FYI Just got this error on all my machines after editing a policy. jamf policy → Mon Dec 07 14:45:17 My MacBook Pro jamf[909]: Enforcing management framework... Mon Dec 07 14:45:18 My MacBook Pro jamf[909]: Enforcing scheduled tasks... Mon Dec 07 14:... View more
BonjourExiste t-il une traduction pour ce support en françaismerci View more
BonjourSuite aux différents problèmes rencontrés sur plusieurs Ipad, je vous écris pour savoir si il y a une solution. Les problèmes sont : -L'Icloud dans les réglages est grisé ainsi que certaines applications(Voir pièces jointes) -Le serveur wifi "... View more
Pretty much summarized above, but we are a school with two campuses. The senior campus does not use iPads so at the end of year 7 these devices need to be cycled over to new students. The devices are assigned 1:1 I need a way to wipe all year 7 devic... View more
I want to create a policy that removes the Boot Camp partition. Any suggestions as to how this should be done? Situation: MacBooks running OS X 10.9 with CasperSuite 9.72. Those that currently have a Boot Camp partition received it by running a Self ... View more
I learned about the existence and use of Adobe RUM at JNUC 2015. I am using Adobe CCPackager to create packages for our Mac labs as part of Casper Imaging. However, the RUM binary seems to be missing on most of my machines or at least not in /usr/loc... View more
Hi folks, I'm wondering if there's a way to prevent an AD-bound computer from picking up Managed Preferences that seem to be defaults when we create a new user in AD. For example, I have to keep a computer around with Mac OS X Lion that can run Workg... View more
