Jamf School
Approachable management for IT and educators
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Forum Posts

Jamf Teacher can't prevent access to Quick Notes

HelloOur school works heavily with Jamf Teacher to control student's access to apps and resources. Recently we have discovered that they can always access their Quick Notes. This is also the case when the Notes app is not allowed. Consequently, they ...  View more

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Jamf School - Font Payload

Hi, I am attempting to deploy a Font payload and it never installs on the iPad. I upload the .ttf files on the Font page under general payload, this uploads the four files successfully. At this point I have created a Fonts profile and test it by manu...  View more

  • 544 Views
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Student continually deletes communication app

I have a static group created that is used for my students communication app needs. One of my students continually deletes the app from his iOS device. How can I keep him from deleting the app? Under device functinality - I do have Allow removing app...  View more

  • 458 Views
  • 1 replies
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Possible Conflict?

We have an iPad 4 from 2012 that runs on IOS 10.3.3, It seems to accept some commands from JamF School but most of the the command's we can send to our newer iPads do not work on this (e.g. it won't accept a background image or a webclip). It also sa...  View more

  • 776 Views
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Adding Microsoft Office 365 apps to Dock

Hi, I am trying to add Microsoft Offic 365 packages (Word, Excel, powerpoint etc..) to Dock but I got only ? mark. Obviously path is not correct.I have tried the below paths, none worked. Any help apreciated, please./Applications/Microsoft Wod.app/Sy...  View more

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No Managed Apple ID

Hello Everybody,our School has managed IPads since 8 month. The first classes, that get devices, are provided with managed apple ids. That worked very fine, every user got an automatic ID. Now we added some additional devices, but for them no id is g...  View more

  • 1035 Views
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Jamf School Classroom Setup

Hello Everyone,I was wondering if there is a way to setup classroom without having to create user accounts for students and teachers? We really on use iPads for 5K and 1st Grade.  View more

  • 448 Views
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Exclude iPad from an app scope

Is there anyway to exclude an iPad that's been scoped via group to an app? I want the group to still receive the app, except for certain iPad(s), but they still need to remain in that group to receive other configs and/or apps.This can easily be done...  View more

  • 642 Views
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New to Jamf School - IS CUSTOMER SERVICE that BAD?

We a new to Jamf School this year 2022 - switching over from Securely - and right now i am starting to regret the switch. We were told during a sales call that this was the system and that all our answers could be found on Jamf Nation and or during s...  View more

  • 2440 Views
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JAMF SCHOOL - Teachers not seeing there classes

Looking for some help please as - I am not getting any help with Jamf Support at this moment and the case is at a HIGH level. We are new to Jamf School this year and transfer over from Securely MDM. The issue is Teachers are not seeing any of the def...  View more

  • 1728 Views
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Teacher app is doing nothing

Hi all,I have a class in jamf school with several users owning dep enrolled iPads. I also have a teacher user in that class. If I now login to ".jamfcloud.com/teacher", I see all those users. But if I do something (e.g. send an ad hoc attention messa...  View more

  • 339 Views
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MacOS Autonomous Single App Mode

Looking at setting up single app mode for a Mac and it is failing (The “Assessment Mode” payload contains an improperly formatted key: “AllowedApplications”.)The one thing I know I'm missing is the Team identifier for the app. My test app, Chess, doe...  View more

  • 1299 Views
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MacBook’s user authentication

Hello everyone, We use JAMF School to manage our iOS devices. We are primarily a Windows environment when it comes to laptops and desktops. We currently have new and older MacBook’s(iMacs too) that are not in the domain. They are stand-alone. For sec...  View more

  • 289 Views
  • 0 replies
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Auto Lock iPads in Certain Smart Group

Hi All,Does anyone know if it is possible to lock iPads which are in a certain group?We have a 'No Owner' smart group and we would like to be able to lock iPads inside this group to prevent use. I've searched through the various profile settings and ...  View more

  • 1572 Views
  • 7 replies
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Deploying AdobeCC with Jamf School

My district recently purchased Jamf School to manage all of our iPads and a lab full of iMacs. So far I haven't run into many issues with enrolling devices and deploying apps, but I've hit a wall when it comes to Adobe CC. I've searched the forum her...  View more

  • 577 Views
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Shared iPads max users

I have shared iPads set as 6 max users in the DEP profile (the profile for shared classroom iPad carts). But there always comes a point when users start having login issues, or resetting pins don't work. Usually because the device has no more memory ...  View more

  • 690 Views
  • 1 replies
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MacBook’s user authentication

Hello everyone,We use JAMF school to manage our iOS devices. We are primarily a Windows environment when it comes to laptops and desktops. We currently have new and older MacBook’s(iMacs too) that are not in the domain. They are stand-alone. For secu...  View more

  • 779 Views
  • 2 replies
  • 0 kudos

iPad stuck at "iPad Locked to Owner"

At our school the most iPads are iPad Air 2 and they have few years yet working. We didn't remember if we registered the iPads with any iTunes account and now, I restored an iPad with the last IOs version and I get a stuck iPad because it is locked a...  View more

  • 3664 Views
  • 5 replies
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Remove Students from Classes

Hi,what is the workaround to remove single students from classes in the jamf teacher app? I hope the answer is not to remove the whole class.Thank you!M. Bonvanie  View more

  • 354 Views
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TeamBuildr Training

I am using Jamf School (Zuldesk) and I can't push out the TeamBuildr Training app to our iPads. It just hangs in a pending mode. We have been using this product for years and have never had an issue like this before. Does anyone have this app correct...  View more

  • 253 Views
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Jamf School local account management

Hello y'all. I was just recently hired by a small (less than 500 k-12) students to manage their new 1:1 technology program. They had purchased 255 MacBooks, 180 iPads, and 60 Apple TVs. They also purchased Jamf School "at the recommendation of Apple....  View more

  • 488 Views
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Devices Inventory not loading

For a few weeks now the Devices / Inventory page is often not loading. The menu is not showing at all and the frame for listing the devices is showing a loading circle. It happens as soon as you click on Inventory.This goes on and off. Some days we c...  View more

  • 1528 Views
  • 4 replies
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