Jamf School
Approachable management for IT and educators
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Forum Posts

Apple Remote Desktop

I'm trying to set up remote management with Apple Remote Desktop on MacBooks The devices are on a different site, and I need to remotely enable the functions that you normally have to check box, like Generate reports, Restart/Shut Down, etc. Is there...  View more

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Phone numbers on Jamf?

Hi! i have a question to an Jamf GURU :)Is it possible to automatically add phone number to an iPhone via Jamf? Would be very nice if I could get an answer soon :) Thank you!  View more

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Installing Mac mobileconfig remotely

My predecessor was able to install the mobileconfig file on all the Macs in our district remotely and I'm finding some computers were missed. I'm not seeing any notes of how he accomplished this unless he hosted the file on a server and scripted it.I...  View more

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Jamf School: clear teacher restrictions fails

Our teachers routinely use Jamf Teacher to restrict students access to apps, websites and resources during class. Sometimes the restrictions stay active longer than the set duration. There are a few ways to solve this:Cold reboot: this way restrictio...  View more

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Microsoft Office 365 A3

Hello everybody. Our IT team manages 10 schools. These are equipped with over 1,000 IPads.In the future, M365 A3 will be rolled out on every device.Students should be able to work directly with Word or Excel without having to log in.I have seen that ...  View more

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Allow users to install and use apps

Hi all, we currently have a bunch of teachers wanting to install and test apps on their own. Previously I pushed the apps to the devices but that is too long of a wait for some. So I changed the restrictions in the profile for those iPads. I now have...  View more

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issue update to iOS 16.1

I can't update our iPads (6 gen and 9 gen). Everyone currently has iOS 15 installed and communication between the iPad and jamf school is working. All other commands and app installations etc work. These are shared iPads with guest access...does it m...  View more

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Apps randomly disappearing

Hello everybody,i habe a strange problem: Since a few days apps disappearing randomly. They are not removed, because everytime i save (saving is enough) a profile of this device group the apps appear again. But not much later the next user complains ...  View more

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Jamf School Admin Issue

Hi everyone,I have a Jamf School issue I can't fix or find anything online about. This is a shot in the dark.In the summer of 2018 an IT employee no longer with our company set up and deployed Jamf School to our iPads. His account appears to have mor...  View more

  • 511 Views
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Looking to Switch from FileWave to Jamf!

Hello all,We are currently using FileWave to manage all our iOS and macOS based products!We have been looking into Jamf a little as we are not getting all our needs met / aren't completely happy with FileWave.Hopefully someone can help with the follo...  View more

  • 1430 Views
  • 5 replies
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Mac Mini Caching on external Volume

Hi,since our mac mini caching servers are run out of storage we're curious if it's possible to have an external volume for cache storage or other options. We#Ve already tried to use the "Content Caching" payload and entered Data Path "/Volumes/nameof...  View more

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Jamf School Block Ventura

Does anyone else have an issue with Ventura being available even when you have a restriction profile in place?We use Automated Device Enrollment Jamf School. We see the 12 g version of Ventura available even though our Restriction Profile is set for ...  View more

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Jamf Teacher can't prevent access to Quick Notes

HelloOur school works heavily with Jamf Teacher to control student's access to apps and resources. Recently we have discovered that they can always access their Quick Notes. This is also the case when the Notes app is not allowed. Consequently, they ...  View more

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Jamf School - Font Payload

Hi, I am attempting to deploy a Font payload and it never installs on the iPad. I upload the .ttf files on the Font page under general payload, this uploads the four files successfully. At this point I have created a Fonts profile and test it by manu...  View more

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Student continually deletes communication app

I have a static group created that is used for my students communication app needs. One of my students continually deletes the app from his iOS device. How can I keep him from deleting the app? Under device functinality - I do have Allow removing app...  View more

  • 477 Views
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Possible Conflict?

We have an iPad 4 from 2012 that runs on IOS 10.3.3, It seems to accept some commands from JamF School but most of the the command's we can send to our newer iPads do not work on this (e.g. it won't accept a background image or a webclip). It also sa...  View more

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Adding Microsoft Office 365 apps to Dock

Hi, I am trying to add Microsoft Offic 365 packages (Word, Excel, powerpoint etc..) to Dock but I got only ? mark. Obviously path is not correct.I have tried the below paths, none worked. Any help apreciated, please./Applications/Microsoft Wod.app/Sy...  View more

  • 3252 Views
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No Managed Apple ID

Hello Everybody,our School has managed IPads since 8 month. The first classes, that get devices, are provided with managed apple ids. That worked very fine, every user got an automatic ID. Now we added some additional devices, but for them no id is g...  View more

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Jamf School Classroom Setup

Hello Everyone,I was wondering if there is a way to setup classroom without having to create user accounts for students and teachers? We really on use iPads for 5K and 1st Grade.  View more

  • 473 Views
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