Jamf Nation Community

I have an older iPad that was returned to our school after we deleted all the older iPads from the JSS. The serial is DMQMV18BFK10I don't see it in the JSS, or in PreStage or in Apple DEP. How can I re-add this to DEP? Is there an easier way to do th...

We are a medium sized school district with about 500 computers. We are replacing all of these with new 2017 iMacs that are in DEP. I am very new to this process, and I would like to find out some general info on this. From my co-workers plan, I have ...

I have a student that has been having issues with PDF Expert and Showbie being automatically removed from his iPad. We have managed apple ids. He enrolled his iPad incorrectly when the school year started. I now have him logged into his iPad with the...

Good morning. I have a student that is having issues with PDF Expert missing from his iPad. It started doing this several weeks ago. I can't see anything wrong with the groups he is assigned to in JSS. We can go into Self Service and re-install the a...

Yesterday I restored from an iCloud backup onto XXXXXXXXXXXXThe Restore finished normally, but the core apps that were scheduled for installation never went through after several attempts. I did a hard reboot of the iPad. Still no apps. • Other comma...