My daughter’s school causes to have the Jamf Trust app downloaded on her iPad 10th generation, and the school is currently only allowing it to update to iPadOS 26.01. However, even before the update, the iPad has started showing connectivity issues. After school hours, the school allows students to download and use personal apps, which would be blocked during school hours. However, when she uses apps such as TikTok, she often faces connectivity issues and signs saying “No Internet Connection”, even when the internet is completely fine. This still happens when the iPad uses her phone’s hotspot, or any other Wifi. Is it possible that the Jamf Trust app is messing with her internet connection?Recently, her Discord app has faced many issues. After her iPad battery died and the iPad restarted last Wednesday, her Discord has been having connectivity issues. Moreover, after she logged out of the app, she has since been unable to log back in. Whenever she tries to log in, it says “Oo

Starting from scratch (new Jamf instance), how do you establish a baseline for configuration profiles that will be pushed to iPhones and iPads. Do you keep them separate for each type of device and should there be a config profile for every setting/configuration? 

How does everyone utilize static groups and smart groups in your Jamf instance? Seems there's more ways than one to make it efficient. Would like to know particularly how it's used in a hospital or school environment where iPads or iPhones are the bulk of the devices being managed.P. S. I know the difference between the group types. Just want to get ideas on how different orgs might use them more efficiently. 

How does everyone utilize static groups and smart groups in your Jamf instance? Seems there's more ways than one to make it efficient. Would like to know particularly how it's used in a hospital or school environment where iPads or iPhones are the bulk of the devices being managed.P. S. I know the difference between the group types. Just want to get ideas on how different orgs might use them more efficiently. 

Is there a trick to removing “information” notifications?I have 25 of them now, everytime I manually refresh all devices, I end up with one.I can’t mark them as resolved (the whole thing just freezes / does nothing), and I can’t delete them because they aren’t marked as resolved.Some of them date back a couple of months now.

I have a TV app I would like to prevent from updating, but when I try to uncheck the boxes regarding auto updates they are greyed out and fixed to checked: Did I enforce that somehow for all apps, or is there a way I can uncheck the box to automatically force app updates? 

I know that you can push WebClip profiles to shared iPads using the user deploy method but I can’t seem to get it working while using Shared iPads in Guest mode only. Has anyone been able to get WebClips sent to Shared iPads using the anonymous guest logins? I have tried every way I can think of and nothing seems to work.

We’re moving away from Cisco Secure Client. But this utility is cool, and helpful. • A macOS utility to repackage Cisco Secure Client DMG files for unattended deployment via Jamf Pro (or any MDM solution).• huexley/CiscoRepackager• https://github.com/huexley/CiscoRepackager?utm_campaign=MacAdmins.news&utm_medium=email&utm_source=MacAdmins.news_385

Hello, maybe someone can help me. The iPads are linked to Apple School Manager and JAMF School MDM. I can see the iPads in JAMF School, add location and profile, but nothing happens on the iPads themselves. During setup, it keeps asking me to log in with my Apple account; it doesn't show up as a managed iPad.Here's what I'm doing: I'm using Apple Configurator 2.- Connect the iPad to my MacBook, select the country and language, connect to Wi-Fi, and activate it.- Then I prepare the iPad using the Configurator.- In Apple School Manager, I assign the JAMF MDM instance.- In JAMF School, I assign the location and profile.- The Configurator then sets up the iPad, resets the system, and restarts it.- On the iPad, I select the country and language again and connect to Wi-Fi.- It says "Registering iPad."However, it doesn't say "This device is being remotely managed." Instead, I can click through the setup process until I get to t

Here is a return to service script we use for resetting all our retail devices nightly if you don’t have access to jamf routines. We run this as a scheduled task from a windows server. API permissions on the account i’m using for this: View Return To Service Configurations, Update Mobile Devices, Read Mobile Devices, Read Smart Mobile Device Groups, Read Static Mobile Device Groups, Delete Return To Service Configurations, Send Mobile Device Remote Wipe Command, Edit Return To Service Configurations, Send MDM command information in Jamf Pro API import requests, json, osfrom datetime import datetime# =========================# Config# =========================JAMF_URL = ""CLIENT_ID = "" # API Client IDCLIENT_SECRET = "" # API Client SecretGROUP_ID = # Smart Group ID you want to RTSDRY_RUN = False # ⚠️ Change to False to actuall

So we using Jamf School and it works great most of the time. We use Jamf Teacher and Apple Classroom in our schools, teachers use Macbook Air and the students Ipad gen 9.Now I have one colleague with a problem I havent seen before. Everything works fine with Jamf Teacher, classes, groups, add apps, lesson templates no problem. But Apple classroom dosen´t works at all. No classes showing at start screen, only the option to create classes manually. Anyone seen this problem?

I had a few devices upgrade to iOS 26 and the homescreen layout is not working….has anyone ran into an issue with this? 

All the sessions from the 2025 Jamf Nation User Conference are on YouTube. • https://www.youtube.com/playlist?list=PLlxHm_Px-Ie0DkjJe6xzYhFhwIn2SUhHJ

Hello. When we first started using RTS, in our presages, the device would change its name to the one designated in the PreStage. Now when we do RTS on an iPad, the previous name is retained. This broke a smart group controlled config profile installation (and uninstall) that we use during our enrollment process.Is this a feature or bug? The Global settings for re-enrollment makes no mention of device name retention or deletion.

How can I disable the Help Apple Improve Search Item in the Spotlight Section of the System Settings?I can't find anything in Configuration Profiles and didn't find something related in com.apple.Spotlight.plist in /Library/Preferences/ or ~/Library/Preferences/.

This is a minor thing, but I’m trying to limit the amount of unnecessary popups that people are exposed to when logging in to our lab machines and I was wondering if there’s a way to set the “Welcome to Jamf Connect” splash screen that comes up when you log in to be off for all users? I know you can check a box to say not to display it again after the first time, but I’d rather be able to just set it to never show up.I thought the option in Jamf Connect Configurator to “Show welcome window” controlled this, but I have it unchecked and the welcome window still shows.

Hello everyone,I’m fairly new to Jamf administration and I’m looking for some guidance on deploying Cisco Webex on macOS.Is there a recommended way to:Install Webex silently via Jamf Pro (I deployed it via Mac Apps from Jamf Catalog)  Pre-approve or suppress the Webex EULA prompt(Cannot make it happen :()  Enable automatic sign-in for users (Created a configuration profile with Custom settings and Schema but it’s not working)Any advice, documentation, or examples would be greatly appreciated.Thanx

I am experiencing problems when trying to install apps on devices with iPadOS 26. It works fine on 18.6 and older. The error I am getting is "A TLS error caused the secure connection to fail." It works fine on mobile hotspot, so it has something to do with our corporate network and the changes that Apple made with iPadOS 26.Is anyone else experiencing these problems as well?

Currently pulling my hair out with Google searches and useless tutorials. It looks easy with PreStage Enrollments, but unfortunately I have iPad that were bought before setting up Apple Business Manager. Is there a way to get shared iPads to work with manually enrolled iPads or a way to apply a PreStage profile to a manually enrolled iPad? I am using Jamf Pro non-k12. Thanks

Hi,We have several iPhones that are listed in Apple School Manager and assigned to the Jamf School portal. However, when we attempt to enroll the devices from the iPhones, we receive an error stating: "Access blocked, does not comply with Google policy."We are not facing this issue with iPads or Mac devices — only iPhones are affected. As far as we are aware, there are no active policies set in our Google Workspace that would block enrollment.Do you have any idea what might be causing this issue?  

Edited 4SEPT2024: Updated information with the release of Jamf Pro 11.9 for PSSO and Device Compliance.  Also added link to Jamf Pro documentation. Jamf Learning Hub Instructions: https://learn.jamf.com/en-US/bundle/technical-articles/page/Platform_SSO_for_Microsoft_Entra_ID.html Current Public Preview Limitations What is Public Preview

We recently upgraded from Jamf Connect Login 3.3 to 3.5 to fix a keychain popup bug from earlier this month:This had the unintended consequence of breaking the “password sync” feature of self service +:Clicking the link to “Sync password” leads to a greyed out credential screen. This screen contains the correct email address and presumably correct password.The “change password” feature of self service plus seems to work, the local password and idp password will match afterwards, but self service plus doesn’t recog

Hi All, We are planning JAMF Pro 11 integration with Cisco ISE version 3.2. I would like to know if it will support it and if we can have a step-by-step process for what needs to be done and how. Please need the help.

JNUC 2027 - Anaheim, CA - October 26, 27, 28Join us for the 18th annual Jamf Nation User Conference, happening at:Anaheim Convention Center800 West Katella AvenueAnaheim, CA 92802JNUC 2028 - Portland, OR - October 17, 18, 19Join us for the 19th annual Jamf Nation User Conference, happening at:Oregon Convention Center777 NE Martin Luther King, Jr. Blvd.Portland, OR 97232JNUC 2029 - Washington DC - November 6, 7, 8Join us for the 20th annual Jamf Nation User Conference, happening at:

I’m looking to add an additional MDM solution to our devices in Apple Business Manager.  With the release of OS26 (Tahoe) it appears now that devices enrolled in Apple Business Manager can use ABM Migration to change the Assigned MDM server “on the fly” without having to re-enroll the device.  I’m testing this, but it doesn’t appear to be doing anything with the device I’ve moved to a different MDM server.  A quick check seems to indicate that this feature MIGHT need to be enabled in our Jamf Pro account.   Has anyone else had this issue or know how to do this?