Hello, I have been receiving the error Unable to Decrypt Encrypted profile when I push the network profile to the MacOS devices. Now none of the MacOS devices connect with the office Wifi. Any suggestions. AD CS Connector Certificate seems to be fine. 

A significant update to the practical and user-friendly approach to surfacing Mac health information directly to end-users via Jamf Pro Self Service Overview Mac Health Check provides a practical and user-friendly approach to surfacing Mac health information directly to end-users via Jamf Pro Self Service.Built using the open-source utility swiftDialog, the solution acts as a “heads-up display” presenting real-time system health and policy compliance status in a clear and interactive format.Administrators can customize the user interface using swiftDialog’s visual capabilities, making the experience both informative and approachable.The tool logs results for review, while not altering device configuration, and a new “Silent” Operation Mode makes Mac Health Check ideal for IT visibility without end-user intrusion.  Continue reading …

I’m curious about your experiences deploying Self Service Plus alongside a Jamf Connect 3.x update. I’m currently testing this and have a policy set up to install both Jamf Connect 3.x and Self Service Plus via policy.However, I’m wondering if it’s better to just upgrade Jamf Connect and use the “Use Self Service+ as the default end user application” option directly from the Jamf Pro server instead.Has anyone tested or noticed any issues in the app’s behavior or reliability during deployment with each approach?

Hey,I’ve tried looking for this all over and found some partial solutions that don’t really work so I wanted to ask here.I’ve been asked to set up several iMacs to auto-log off or reboot after 30 minutes of inactivity AND (this is the kicker) delete all files on Desktop, Downloads, and Documents.I found the Configuration Profile Login Window setting to auto log-off but I’ve seen that if people left unsaved documents over it doesn’t work. It seems to me some scripting is needed here and that’s still a weak spot for me so I’m putting this out to this community in the hopes of some help.Thanks in advance!

I have created USB disabled policy and pushed over JAMF. which was success but I have noticed that through Android File transfer we are still able to send the confidential file to smart phones. is there any way to completely block file transfer to other devices like mobile phone.

I am experiencing problems when trying to install apps on devices with iPadOS 26. It works fine on 18.6 and older. The error I am getting is "A TLS error caused the secure connection to fail." It works fine on mobile hotspot, so it has something to do with our corporate network and the changes that Apple made with iPadOS 26.Is anyone else experiencing these problems as well?

In iPadOS there is a new system app, Phone.But it doesn’t seem to be blockable using a Profile, since it doesn’t seem to be present in the list of Default Applications.Has anybody found the same issue? And, more importantly, a solution?Thanks in advance.

Trying to install Chrome for Mac using the app installer.  When it installs, chrome will no allow me to update manually.  If I manually install chrome, then there isn’t an issue.I do not have a configuration profiles loaded for chrome.

Heads up to my fellow Jamf community. We've been seeing iPadOS 15.8.4 iPads when reprovisioned can't be enrolled to Jamf School.  This may affect Jamf Pro too.  The exact error is "Failed to retrieve configuration".  I reached out to Jamf support and they said they have been getting reports of this from others and that this has been observed across different MDM providers.  Jamf reached out to Apple regarding this issue and this is exactly what they told me: Apple did get back to us just a bit ago, and they have identified the issue (they did not elaborate on what the issue was). The release is not ready yet though and at this time they couldn't give me an ETA on when that would release. For now I created an internal Jamf Product Issue so we can track customers and I have attached this case to that ticket (PI136109). Hopefully an update that fixes this issue will come out soon.  Jamf did say that they could reproduce my issue but had mixed results as one te

Every year, I’m blown away by the magic of JNUC. I’ve attended since 2016, so you’d think it would get old… It doesn’t. Seeing the community in such a large, present way is truly the highlight of my year. Thanks to everyone who stopped by the Jamf Nation booth to say hi! For those who didn’t get a chance, here’s what we shared:Configure SSO in Jamf Account for 1,000 Jamf Nation Rewards points! Learn more here.  Aren’t signed up for Jamf Nation Rewards yet? Take care of that now! Here’s how.  User Groups are meeting (virtually and in person) all around the world. Find the one that’s best for you - and join - here!Now tell us - what was your favorite JNUC moment? Share a photo or a written comment below!  

Hello everyone, I work as a system admin and have a user who already signed up for an apple id using their work email and now I cannot create an account for him within the DEP using that email address. Is there a way to convert or enroll the apple id so it falls under the DEP? Currently the error I'm getting is "This managed appled id has already been taken". Thanks! L

Got platform SSO working with Entra on 15 and now that 26 is out, trying to get registration during setup working.  Keep getting the following error during setup: Unable to Sign-InThe single sign-on extension could not validate the domain.  Contact your administrator to help get single sign-on set up.

Hi,Just trying to save myself some time..Does anyone have the relevant PPPC (s) for deployment with Astropad?? I know, im lazy :-) TIA

Hi everyone,We’re using Jamf to manage our iPads. After enrolling a device via Prestage enrollment, everything works fine at first — but after some time, the iPad always shows the message “Passcode was changed” and gets locked out.The user did not actually change the passcode.Has anyone experienced this issue or know how to prevent it from happening?Any advice would be appreciated.Thank you!

Hi There, I am a noob so please excuse my ignorance. We have a new install connected to GoogleID and have had an issue from the beginning where the Jamf Connect Menubar's Change Password and Reset Password pages comes up blank. I've tried changing default browsers with no luck. I've made sure both browsers were signed into the Google account with no luck. The Connect option seems to work and pulls up the correct email and password info as it logs in. I should add that other than that Jamf Connect seems to be working as expected. Here's what the plist info is set to.  I appreciate any help you all can offer as I'm stumped.  -Jason <?xml version="1.0" encoding="UTF-8"?><!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"><plist version="1.0"><dict><key>ChangePasswordURL</key><string>https://myaccount.google.com/intro/signinoptions/password</string><key&gt

Anybody else experiencing the same? 10+ tenants I am unable to access.  Believe our authentication sever has been moved again. But cant reach any of the official support channels.  EDIT: Acc manager has now confirmed it is tied to the AWS Outage so out of their hands at this time. 

During our enrollment workflow we install a number of required applications, settings, branding, etc and then as the last step force a reboot. Post-reboot, icons now match standards, branding is set, etc and the system is ready for the user to take over. I started noticing that reboots weren’t actually occurring and am now actively trying to troubleshoot it.  My policy originally just used the Restart Option tab, standard restart, and then restarted immediately for both logged in/no logged in user.  At the suggestion  of the Jamf Support AI I moved to an MDM Restart.  Still nothing.  Lastly, I tried removing those and just adding an execution of “/sbin/shutdown -r now” to brute force it.  Still never reboots. Jamf Logs are vague, at best. Mon Oct 20 11:33:50 MacBook Pro jamf[1988]: Executing Policy 999 - Enrollment Complete-Reboot (update icon path in script)Mon Oct 20 11:33:54 Test MacBook Pro jamf[7404]: Checking for policies triggered by "dock" for user "Ed_C"...Mon Oct 20 11:33:59

Good afternoon everyone, I wanted to inquire about the new compliance within JAMF PRO. I see we can push CIS level 1, i did this with MS intune on windows devices and it was a nightmare to whitelist certain policies. Before I implemented those I wish I had a community to ask for things such as Autoadmin logon disable breaking autopilot. For the MacOS equivalent, are there any policies that inherently break functionality for Executives and Software Development teams with these policies or any functionality of JAMF and its enrollment or mangement?Any input or guidance would be amazing! thank you all for being a supportive and engaging community.  

I have Mac Apps configured in Jamf Pro to keep applications updated including Jamf Connect. It shows the latest as 2.45.1 but 3.4 is on the download site.  There is a different app called Jamf Connect Login..  Should I be using that or is there a reason to remain on 2.45 (No school apps)

Hi,Could any one guide on how we can migrate data between two managed macOS devices and same for iOS devices?

Hello,I just passed my Jamf Pro Associate Exam (100) today, Oct. 20, 2025.I just want to know if I will be able to receive below items? and how? - Badge- Certificate- Receipt/Invoice- Digital BadgeThank you.

Hi everyone,I’m hoping someone here can shed some light on an issue that’s been giving me a real headache lately.I’m currently trying to deploy scripts via Jamf School to install Sophos Endpoint and Datto RMM on macOS devices. I’ve followed all the guidance I could find online (I’ll drop links below to the documentation I’ve been working from), but I’m running into some frustrating inconsistencies:Sophos Endpoint: The script appears to run without any errors, but the installation doesn’t seem to complete successfully. There’s no feedback or logs indicating what might be going wrong. Datto RMM: This one does throw an error, but it’s not very descriptive. I’ll include the exact error message below once I get a chance to pull it again.I’ve double-checked permissions, script formatting, and the way I’m pushing these out via Jamf School, but I’m still stuck. I’m starting to wonder:Has anyone successfully deployed either of these tools via Jamf School scripts? Is what I’m trying to do even p

Any one has a problem with the compliance status between jamf pro critera and entra id after upgrade OS to 26.0.1?What happend. After upgrade OS to 26.0.1 in jamf pro device doesnt showing “Storage” information likes doest see physically hard drive.Which is related to the lack of information about the encrypted disk, which is a condition for compliance.

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A quick-fix during Platform Single Sign-on testing for when users can’t unlock their Macs via Touch ID  Background We’ve been testing multiple vendors’ implementation of Apple’s Platform Single Sign-on for the past few months.During our testing, we inadvertently discovered that users can’t unlock their Macs via Touch ID when transitioning from one Platform SSO vendor to another.The following quick-fix should get your users back to normal.Continue reading …