Due to an unexpected issue (PI115107) with the upcoming release of macOS 14.2, all customers must update to Jamf Connect version 2.29.0. For Mac computers with macOS 14.2 or later and a version of Jamf Connect earlier than 2.29.0, all users who start... View more
Hi,We use EntraID for single sign on purposes are my organization. We use JAMF connect to serve our SSO login screen to users when logging into their Macs, and we also use passthrough authentication to streamline the process a bit. In our JAMF Connec... View more
I am attempting to set up pre-stage enrollments for Jamf, but am running into some issues:I manually assigned a device to our business manager account for testing purposes. When I sign into the account, everything looks like it works correctly, but t... View more
Hey Guys,One of my users recently changed his password on JAMF Connect. We are currently syncing all our passwords with Azure AAD. No issues with resetting it with Azure but when prompted to change his password for the local user (to match with his A... View more
Hello, I keep running into issues when logging in with Jamf Connect. I get a caution sign with an exclamation point in the middle with the option to click on "Okay". When I click okay it takes me back to the log-in screen. I'm not sure what is causin... View more
We are currently in the process of preparing a migration from traditional AD binding to Jamf Connect with EntraID. Most users login's are working fine, however when a user with a local password that is different than their Entra password attempts to ... View more
I am concerned.I only recently discovered that if someone changes their password outside of Jamf that they need to log in with their old password and then sync the new password.The catch is that we have a Windows and Mac environment and depending on ... View more
How does Jamf Connect detect that I have a network connection? We are starting to implement an always on VPN solution and I believe it is interfering with Jamf Connects' ability to confirm a valid network connection.I have confirmed that I am connect... View more
Hello again! I have a new issue!Despite our prestage enrollment through the configurator saying to skip Siri and Apple ID, it's doing it anyways. I was told about iMazing and creating a profile with that. I did so and selected skip on everything. It'... View more
I am trying to figure out how to completely remove Jamf connect from my machines.I have tried running the uninstaller but it leaves profiles in my profile list of client machines that do not exist in my profiles built and deployed from Jamf Pro. I ha... View more
Hi , For some of our users jamf login window has stopped showing up, the users are only seeing mac user to login. OS version is Sonoma 14.0Jamf connect version is 2.30is anyone else having similar issue and can share a fix , i know re isntalling the ... View more
Hi, I have been having some issues with using the Jamf Connect Notify Screen feature. I have been using the Notify feature for a few months now and it had been working fine. Recently however, about a month ago, half way through the Notify slides/scri... View more
In the last couple months new devices, and devices that have been wiped and re-enrolled, are showing up with Apple IDs. It's only happening on devices with Ventura and Sonoma.Did something change? We disabled all the iCloud/AppleID sign in options un... View more
Hi Folks, I am getting the Okta Login screen while trying to reset the local password using the recovery key in the lock screen window. FYI, I have disabled the network authentication in the Jamf Connect mobile config. Any help on this would be appr... View more
I want to utilize Platform SSO with JAMF and Entra as our IDP. I was able to test the microsoft SSO plugin, but I couldn't get platform SSO to work. My goal is to have the user log in with their Entra ID credentials and to have their passwords sync. ... View more
I was setting up Jamf Connect on a device and was going through the steps but I signed in to the Menu Bar item and think it may have messed things up. When I logged out to get to the login window, I'm getting this error below: "An error occurred. Con... View more
looking to the community for recommendations on keeping tabs on Apple updates.My org is strict about keeping things up to the latest version within 30 days.What sites/ RSS feeds, etc do you use to track upcoming updates? View more
I am trying to set up Single Sign-On for Generic OpenID Connect using Duo Mobile. I have configured Jamf connect to talk to Duo and after logging into the MFA it asks to sync the network password with the local account but i get an error message that... View more
I'm using Jamf Pro with some Macs and for some reason I have trouble getting a few M365 apps to update; specifically the Mac App Store versions of Microsoft Word, Excel, and Powerpoint. Interestingly, the Mac App Store versions of Outlook and OneNote... View more
Hi, I'm seeing a very odd issue when using JAMF Connect with Azure/Entra accounts with Uppercase letters in the UPN. Users with a UPN that is in a format like User.Name@Microsoft.com will be prompted to enter admin credentials to setup touch ID and s... View more
Hey Everyone, I am testing out a new enrollment customization, that allows Jamf Pro to pass user info to Jamf Connect (from the initial SSO auth) to create the initial local user account during pre-stage enrollment. Looking for this UX - Enrollment C... View more
Hello I am dealing with a strange issue. We are testing Jamf Connect and on my test machine when I get up to the step that says "your okta password does not match your local account" It does not take my new Okta password I just had created for some r... View more
Hi,I work at a private K-12 school with students that can be forgetful. Every now and then we need to change a user's password via the Google Admin console (user forgot, info leak, etc)We rolled out Jamf Connect this school year, and we're realizing ... View more
Our feet are currently on Ventura, with a few exceptions on Sonoma. We plan to migrate our devices to Sonoma in the near future. Due to Jamf Connect and Sonoma issues, we deployed 2.29.0 to our devices before our migration. I like to state our previo... View more
I am able to add the Apple clock app to self service, but because I cannot assign a license to it, it won’t download on the managed iPads.I tried “buying” licenses from Apple School Manager, but I can’t get licenses for a system app. View more
Hey Everyone, I noticed when we get to this part of the login for Jamf Connect we get this error message below. Would anyone know how we can get rid of it? View more
Hey Everybody, I notice on my test machine where I am testing Jamf connect that the user always ends up as a standard user. How can we make it so that the user is an administrator? View more
We have 5 different brands and each brand has its own Entra ID, I was wondering if we could setup JAMF Connect PreStage enrollment tied with the specific IdP.Only one Entra ID worked and that is because the SSO on JAMF Pro has been configured and lin... View more
I work for a small organisation with a dozen or so Macs and a couple of Windows machines. I think it's likely we could go all Mac soon as I hate having the mix.I need the facility to remote lock/wipe if a device is lost or stolen. I know that there i... View more
Is there a script or EA we can use to see when the last time Jamf Connect checked the sync status of the password and what the results were? View more
Hey All,First time poster so be kind :-)Setting up a Jamf Pro solution whereby we are setting up ADE enrolment for new device but also migrating devices from a different MDM vendor solution. Solution Jamf Pro integrated with EntraID/Azure for cloud I... View more
