Jamf Connect
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Jamf Connect macOS 14.2 Upgrade Requirement

Due to an unexpected issue (PI115107) with the upcoming release of macOS 14.2, all customers must update to Jamf Connect version 2.29.0. For Mac computers with macOS 14.2 or later and a version of Jamf Connect earlier than 2.29.0, all users who start...  View more

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Pre-stage enrollment

I am attempting to set up pre-stage enrollments for Jamf, but am running into some issues:I manually assigned a device to our business manager account for testing purposes. When I sign into the account, everything looks like it works correctly, but t...  View more

  • 1097 Views
  • 4 replies
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Jamf Connect - Yellow Caution Error Message.

Hello, I keep running into issues when logging in with Jamf Connect. I get a caution sign with an exclamation point in the middle with the option to click on "Okay". When I click okay it takes me back to the log-in screen. I'm not sure what is causin...  View more

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  • 6 replies
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Jamf Connect not keeping passwords in sync

We are currently in the process of preparing a migration from traditional AD binding to Jamf Connect with EntraID. Most users login's are working fine, however when a user with a local password that is different than their Entra password attempts to ...  View more

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Password Change Concerns - Share Lab Setting

I am concerned.I only recently discovered that if someone changes their password outside of Jamf that they need to log in with their old password and then sync the new password.The catch is that we have a Windows and Mac environment and depending on ...  View more

  • 372 Views
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Jamf Connect Account Creation Issue

Hello again! I have a new issue!Despite our prestage enrollment through the configurator saying to skip Siri and Apple ID, it's doing it anyways. I was told about iMazing and creating a profile with that. I did so and selected skip on everything. It'...  View more

  • 618 Views
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Full Removal of Jamf Connect.

I am trying to figure out how to completely remove Jamf connect from my machines.I have tried running the uninstaller but it leaves profiles in my profile list of client machines that do not exist in my profiles built and deployed from Jamf Pro. I ha...  View more

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No Jamf Login Screen

Hi , For some of our users jamf login window has stopped showing up, the users are only seeing mac user to login. OS version is Sonoma 14.0Jamf connect version is 2.30is anyone else having similar issue and can share a fix , i know re isntalling the ...  View more

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  • 1 replies
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Apple IDs showing up on devices

In the last couple months new devices, and devices that have been wiped and re-enrolled, are showing up with Apple IDs. It's only happening on devices with Ventura and Sonoma.Did something change? We disabled all the iCloud/AppleID sign in options un...  View more

  • 802 Views
  • 2 replies
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Platform SSO with Jamf and Entra

I want to utilize Platform SSO with JAMF and Entra as our IDP. I was able to test the microsoft SSO plugin, but I couldn't get platform SSO to work. My goal is to have the user log in with their Entra ID credentials and to have their passwords sync. ...  View more

  • 6777 Views
  • 7 replies
  • 1 kudos

Jamf Connect Login Window error

I was setting up Jamf Connect on a device and was going through the steps but I signed in to the Menu Bar item and think it may have messed things up. When I logged out to get to the login window, I'm getting this error below: "An error occurred. Con...  View more

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  • 11 replies
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Duo Mobile Authentication

I am trying to set up Single Sign-On for Generic OpenID Connect using Duo Mobile. I have configured Jamf connect to talk to Duo and after logging into the MFA it asks to sync the network password with the local account but i get an error message that...  View more

  • 872 Views
  • 1 replies
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Updating App Store versions of M365

I'm using Jamf Pro with some Macs and for some reason I have trouble getting a few M365 apps to update; specifically the Mac App Store versions of Microsoft Word, Excel, and Powerpoint. Interestingly, the Mac App Store versions of Outlook and OneNote...  View more

  • 1520 Views
  • 3 replies
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Jamf Connect issues with Uppercase UPN

Hi, I'm seeing a very odd issue when using JAMF Connect with Azure/Entra accounts with Uppercase letters in the UPN. Users with a UPN that is in a format like User.Name@Microsoft.com will be prompted to enter admin credentials to setup touch ID and s...  View more

  • 1839 Views
  • 5 replies
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Jamf Connect Password Sync.

Hello I am dealing with a strange issue. We are testing Jamf Connect and on my test machine when I get up to the step that says "your okta password does not match your local account" It does not take my new Okta password I just had created for some r...  View more

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Jamf Connect 2.29.0 Sonoma issues

Our feet are currently on Ventura, with a few exceptions on Sonoma. We plan to migrate our devices to Sonoma in the near future. Due to Jamf Connect and Sonoma issues, we deployed 2.29.0 to our devices before our migration. I like to state our previo...  View more

  • 1108 Views
  • 2 replies
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How to Add a system app to self service on iOS?

I am able to add the Apple clock app to self service, but because I cannot assign a license to it, it won’t download on the managed iPads.I tried “buying” licenses from Apple School Manager, but I can’t get licenses for a system app.  View more

  • 820 Views
  • 1 replies
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Jamf Connect Error 400

Hey Everyone, I noticed when we get to this part of the login for Jamf Connect we get this error message below. Would anyone know how we can get rid of it?  View more

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  • 4 replies
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Jamf Connect Admin Roles

Hey Everybody, I notice on my test machine where I am testing Jamf connect that the user always ends up as a standard user. How can we make it so that the user is an administrator?  View more

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Jamf Connect with multiple Microsoft Tenant

We have 5 different brands and each brand has its own Entra ID, I was wondering if we could setup JAMF Connect PreStage enrollment tied with the specific IdP.Only one Entra ID worked and that is because the SSO on JAMF Pro has been configured and lin...  View more

  • 1934 Views
  • 4 replies
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MSP pushing Intune but I'm thinking Jamf

I work for a small organisation with a dozen or so Macs and a couple of Windows machines. I think it's likely we could go all Mac soon as I hate having the mix.I need the facility to remote lock/wipe if a device is lost or stolen. I know that there i...  View more

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Jamf Connect Notify user & location conundrum

Hey All,First time poster so be kind :-)Setting up a Jamf Pro solution whereby we are setting up ADE enrolment for new device but also migrating devices from a different MDM vendor solution. Solution Jamf Pro integrated with EntraID/Azure for cloud I...  View more

  • 788 Views
  • 1 replies
  • 0 kudos