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Forum Posts

Packaging and deploying Finale 2014

Hi everybody, I have some problems with packaging and deploying Finale 2014. I used Composer to snapshot the installation (with serial number), but when I deploy the software it is not registered with the serial number. It looks like it is not author...  View more

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VPP Association and Invitation Issues

I have one of my device where I have accepted the VPP invite at least a dozen times and it is still prompting me to accept. The user has a different ID's for iCloud and iTunes (not that this should matter.) In the JSS there are no VPP Assignments. Fo...  View more

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JAMF Software/About

FYI I can't get http://www.jamfsoftware.com/about/ to load in any of my browsers or devices outside my network. Discovered this while preparing a document for a potential client. When did JAMF and Casper Suite get started?  View more

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Computer Name Changing

It seems a resent update from Apple is causing problems. In the past I had the hostname/computer name locked so it couldn't change. But that has changed recently. Now computers are slowly incrementing there names. IE mycomputer(1)mycomputer(2)mycompu...  View more

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Prestage Enrollments issues

Hi, I'm new to Casper and I'm having some issues that I'm sure are very easy to address. I was able to enroll many iPads for my company using Apple Configurator but I'm having trouble doing so with Prestage. When I enroll with the Configurator, the i...  View more

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Yosemite Macbooks stuck at 50% boot (Progress Bar)

Hi, After OS Yosemite was installed in some of our MacBooks, we had some boot at 50% and it stays stuck there. The first time I saw the issue, I power cycled the MacBook and I let it sit for an hour. It was still stuck at 50%. I power cycled the mach...  View more

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Run away /var/folders/*

We're having an issue with /var/folders/* just running away and becoming enormous, to the point of filling up the entire drive. On the one computer I have here, if I delete it out I can watch it creating a gig worth of data every 10 seconds or so and...  View more

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AutoDMG Yosemite Creation issues

Hey Everyone, I have been using AutoDMG to create my packages for OS installation and then uploading them to JSS. It worked great with Mavericks and Mountain Lion. Yet with Yosemite, I replace my image workflow with this new dmg and I am running into...  View more

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Vancouver User Group - Next Wendesday

In an effort to boost the attendance, i'm posting a reminder that I'll be hosting the 2nd JUG in Vancouver next Wednesday. More information is on the user group page Located https://jamfnation.jamfsoftware.com/userGroup.html?id=13962104029 update: Da...  View more

  • 472 Views
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JAMFhelper script help

Hi all! I am working on something pretty simple, but I have gotten myself stuck and promise to give myself 5 lashes with a wet noodle for my oversight.... What I am trying to do is display a message to the user to clear the web cache or cancel the op...  View more

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Restricting Applications in a Users folder

We've been noticing a good amount of students downloading and launching .app files from their Desktop and Downloads folders. Is there a good way to prevent .app files from launching from these folders? I have been using Restricted Software, but it is...  View more

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Netinstall on Yosemite Server

Has anyone upgraded their OS X servers to Yosemite and Server 4.0? I dealt with a lot of general Netboot flakiness with 10.9 (which has finally stabilized) and wanted to see how 10.10 was. Though I generally subscribe to the "If it isn't broken don't...  View more

  • 432 Views
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Disable Keyboard Shortcuts

I have found several articles on keyboard shortcuts in the JSS and different modifications to those shortcuts over certain JSS upgrades. But I can't find any information on how to disable JSS shortcuts all together. Is there a way to do this?  View more

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Self Service User Profile requires local admin

Hoping someone can shed some light on what i might be doing wrong here. I am trying to enable self service configuration profiles so that users can install certain user level profiles themselves. My user is a domain user who has logged in to self ser...  View more

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TomCat SSL Issues

I am in the process of updating our JSS instance to have a third party cert. This is in anticipation of possibly opening up self enrollment for some users, hate to see them get an unverified prompt when they connect. I have been following the directi...  View more

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Automatically Re-Enroll Devices When Users Meddle

Since the MDM profile and management framework can be removed by users who have administrative access to their computers, how would one build in a failsafe and have machines automatically re-enroll/re-manage themselves if someone removed the profile ...  View more

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  • 11 replies
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Smart Computer Groups and Software deployment

I'm looking to configure all of our software deployments and updates done via policies to be managed via Smart Computer Groups. The policy would be set to ongoing and the group would essentially be telling the policy whether to do something or not. W...  View more

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Who is using iCloud - Command

We are considering disabling iCloud within our organization but we want to know how many of our users are actually using it. Does anyone have a command or know of a policy that we can create to return back which computers have iCloud enabled?  View more

  • 1016 Views
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iOS App Store Updates with App Store Restricted

Is there a way to push iOS App Store updates with the App Store restricted? Currently our users are on iOS 8.1 (with automatic app updates turned on) and we are running Casper 9.61. We are able to push out new apps fine. The App Store will appear for...  View more

  • 1121 Views
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Apple ID for Students Batch Upload Error

Hey everyone, I'm getting an error when attempting to upload a batch of students into our Apple ID for Students portal. The error is: Unable to retrieve your institution details. Please contact your apple administrator. My first guess is that the stu...  View more

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Yosemite: Outlook for Mac Exchange Setup Script

Does anyone use the Outlook for Mac Exchange Setup Script from talking moose with Yosemite?Version 4.5.2 - https://github.com/talkingmoose/Outlook-Exchange-Setup The dscl query dos not work, so it appear the Error: DSOpenDirServiceErr This is the scr...  View more

  • 2638 Views
  • 12 replies
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OS Versions field not updated

Hi All! We recently initiated a rollout of Yosemite. Since then we have had a couple of machines where after an inventory update it still displays the OS version as 10.8.5. This machine is deffinitely on 10.10.0. For one of these machines I removed t...  View more

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Sydney Mac Admins November 2014 Meet Up

To All Sydney Mac (and iOS) Admins, Our next Meeting is scheduled for Thursday 20th of November. We have a booking at 6pm at Hart’s Pub, Corner of Essex & Gloucester St, The Rocks. Any one who has an interest in managing OS X or iOS is very welcome t...  View more

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Casper Focus - Notify students to turn down iPad

We have been approached by a teacher inquiring if there is a way from Casper Focus to notify students when they need to turn their iPads down on their tables. There's times when a few kids are too much into using the iPad that they don't hear instruc...  View more

  • 1136 Views
  • 4 replies
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