Importing details from Apple Business Manager
Morning I'd like to import some additional data from Apple Business Manager, for instance the reseller name. Is there a way of importing this data in to an Extension attribute? View more
Forum Posts
JAMF : Not able to push Proxies values using Configuration Profiles in JAMF
Using Configuration Profiles option in JAMF i had setup HTTP/HTTPS Proxies.Distribution method was "Install Automatically". In Scope had added the target machine to which these Proxies should be applied In Proxies option enabled "Enable Web Proxy (HT... View more
Migration to Jamfcloud not working
Hey all, since the migration today we aren’t able to login via manage.zuludesk.com anymore (this was expected). But we aren’t able to login at our .jamfcloud.com Domain either, instead we only get an 503 Service Unavailable error page. Is this due to... View more
iPad Incorrect Date and Time - Can't Receive Configuration Profiles From JSS
Hi,I have restrictions in place for iPads such as the following:- Prevent removing of the MDM profile- Automatic Date and Time set to Enforced (makes so you can't turn off "automatic date and time" in iPad settings. Idea behind it was so that they'd ... View more
block admin account from login
Hi everybody, Can I block a specific admin user from logging into the mac? View more
Google Meet App on iPad
Google Meet App will not connect to join meeting - says no internet. Other Apps can access internet. Can join Meet from email invitation outside of App. Seems to effect some iPads but not all. IOS 13.7 Meet ver. 45. Sounds like a filter or firewall i... View more
AD password not working on screensaver
Not Jamf related... but we have a weird issue. The user's password works to log into her laptop (10.15.6), but when the screen saver starts (as required by security), the password does not work to unlock the device. The user needs to power off and ba... View more
JAMF Pro SCCM Plugin - not showing logged on user
We have the plugin installed on our on prem SCCM server, and it currently polls into and updates our asset DB in our ITSM tool. However, its not pulling through the logged on user information. Does anyone know how to get the logged on user in JAMF to... View more
Dock Item not showing
I have a simple dock addition policy, it completed successfully but does not show the self service app on the dock afterward. the after policy user interaction pops up as well I tried killall Dock as well and nothing changed I added the Dock item via... View more
Symantec/Broadcom EndPoint Protection Upgrade to Version 14.3 MP1
Hi all, Just wanting to vent and see if anyone else is in the same boat with the latest SEP client when deploying it from the SEPM Server to Mac's running macOS Catalina. Just a quick overview - Our current Mac Fleet is managed by our on-premises JAM... View more
Device didn't check in for 6+ months needs a restore.
Hi everyone, I work in the education sector and we have iPads that weren't used since we closed down schools in March. I noticed that some of them, if it has not seen a wifi connection for more than 6 months there's no way it'll do a check in unless ... View more
Notification Upon Upgrading to Jamf Pro 10.23.0 - "A configured management account feature is not recommended"
Per a recent upgrade to Jamf Pro 10.23.0, received a notification stating: A configured management account feature is not recommended, followed by a link to "Edit password method in the User-Initiated Enrollment Settings". As Jamf Support was not awa... View more
Deploying Thycotic Privilege Manager 10.8.19
Vendor-provided Overview Thycotic Privilege Manager is an endpoint least privilege and application control solution for Windows and Macs, capable of supporting enterprises and fast-growing organizations at scale. The two major components are Local Se... View more
HELP! Unable to disable audio "Thru" setting in Audio-MIDI Setup
The company I work for has rolled out Mac Minis as Zoom Rooms in several of our conference rooms. Some of those rooms have A/V racks that connect ceiling mounted microphones and speakers to the computer through an external audio card on the Mac (curr... View more
Jamf - Message Screensaver - Mac OS Catalina
Hello, I am relatively new to working with JSS, but here is what I want to accomplish. I would like to set a Screensaver for all users that uses the Message screensaver with our custom text. How would I go about doing this? I assumed this would be a ... View more
Intermixing Computer and User Groups
Is it possible to create a Smart Computer Group with one of the criteria items being a Static User Group? Maybe I should ask, how are folks scoping policies using computer specs and users? Ex. We would like to have only users who are allowed to downl... View more
Best Practices for swapping app with App Store Equivalent?
Hi everybody! I'm in the process of starting to swap out some apps like Slack with their App Store version. Does anyone have guides/pointers/experience on how they did something like this? I've already "bought" enough licenses for my users, and I can... View more
Catalina upgrade Issues
I am working on moving my users from Mojave to Catalina, i have pre-seeded the installer on all my machines. I am using the jamf script from https://github.com/kc9wwh/macOSUpgrade. I have used this script with no issues for awhile. But i now have a s... View more
Restricted Configurations - iOS - Two Profiles
I have an issue with an app which is no longer compatible with iOS 13 due to SHA-1 restrictions with certificates. I already had a profile limiting the devices from upgrading from 12 to 13 for 90 days. That time has already passed. If I create a new ... View more
BeyondTrust requires administrative credentials
Hello, I'm currently working to get BeyondTrust PAM working, and I am stuck with one thing.Now first of all, everything works until after the PAM installation and configuration I restart the Mac.In short version, as we are testing, he have settings t... View more
Profile assigned vs profile pushed
Please can someone advise in plain English how to push profiles? Thanks in advance. View more
Microsoft Defender ATP - Crash when doing Full Scan
Just wondering if anyone else is seeing a crash when doing a full scan with Microsoft Defender? It momentarily pops up a message: "There's a problem with this App." The link in the message just takes me to the Microsoft Support Site, not to anything ... View more
Slack Automatic Update
Hello,I would like to update the program Slack via Patch Management! Have you found a solution where you don't always have to pack the .DMG into .pkg packages? I don't know if this script is what I am looking for! https://www.jamf.com/jamf-nation/thi... View more
Shared iPad and wallpaper setting
We have JAMF pro in our school and I have a problem with shared iPad, I cannot find the wallpaper setting after I login. I also set a Smart Device Groups so every iPad in our school will be change the wallpaper, but it seen that it no effect on share... View more
ODBC or JDBC
Hi All, Does Jamf use ODBC or JDBC to connect to MySQL? Anyone knows? View more
FileMaker Go 19
Has anyone figured out a way to push a config yet to File Maker Go 19? We will be using FM Go 19 to connect to a database on a host server on multiple iPads and I'd rather not configure each iPad. I heard of webclips being used but anyone else has a ... View more
User Initiated Enrollment Changes
I have recently noticed when enrolling new computers it is giving me a quick-add PKG instead of the profiles like it used to. The quick-add PKG seems to work but it takes A LOT longer to fully connect and add the other configuration profiles. All com... View more
Importing LDAP users into Jamf Users
Is there a way to get all of our LDAP users into the Jamf Users section? We have a Jamf Infrastructure Manager with the LDAP proxy set up, and it can search for users and find them from the test, but I can't see anyplace to import the users that we w... View more
Catalina Upgrade Does NOT complete until after a user logs in...
I had this issue last year when upgrading our iMacs to Mojave. I push the installer package through Jamf, then use the following in a policy under Files and Processes: "/Applications/Install macOS Catalina.app/Contents/Resources/startosinstall" --agr... View more
Apple Classroom - Students Stuck in "Authorizing"
We have recently trialed using Classroom & Classwork (schoolwork in the US) on our student iPad fleet but are having issues with students being stuck in "Authorising" on the teacher iPad in the Classroom app. I thought that it may be an issue with th... View more
