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Forum Posts

Migration to Jamfcloud not working

Hey all, since the migration today we aren’t able to login via manage.zuludesk.com anymore (this was expected). But we aren’t able to login at our .jamfcloud.com Domain either, instead we only get an 503 Service Unavailable error page. Is this due to...  View more

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Google Meet App on iPad

Google Meet App will not connect to join meeting - says no internet. Other Apps can access internet. Can join Meet from email invitation outside of App. Seems to effect some iPads but not all. IOS 13.7 Meet ver. 45. Sounds like a filter or firewall i...  View more

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AD password not working on screensaver

Not Jamf related... but we have a weird issue. The user's password works to log into her laptop (10.15.6), but when the screen saver starts (as required by security), the password does not work to unlock the device. The user needs to power off and ba...  View more

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JAMF Pro SCCM Plugin - not showing logged on user

We have the plugin installed on our on prem SCCM server, and it currently polls into and updates our asset DB in our ITSM tool. However, its not pulling through the logged on user information. Does anyone know how to get the logged on user in JAMF to...  View more

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Dock Item not showing

I have a simple dock addition policy, it completed successfully but does not show the self service app on the dock afterward. the after policy user interaction pops up as well I tried killall Dock as well and nothing changed I added the Dock item via...  View more

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Deploying Thycotic Privilege Manager 10.8.19

Vendor-provided Overview Thycotic Privilege Manager is an endpoint least privilege and application control solution for Windows and Macs, capable of supporting enterprises and fast-growing organizations at scale. The two major components are Local Se...  View more

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Jamf - Message Screensaver - Mac OS Catalina

Hello, I am relatively new to working with JSS, but here is what I want to accomplish. I would like to set a Screensaver for all users that uses the Message screensaver with our custom text. How would I go about doing this? I assumed this would be a ...  View more

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Intermixing Computer and User Groups

Is it possible to create a Smart Computer Group with one of the criteria items being a Static User Group? Maybe I should ask, how are folks scoping policies using computer specs and users? Ex. We would like to have only users who are allowed to downl...  View more

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Catalina upgrade Issues

I am working on moving my users from Mojave to Catalina, i have pre-seeded the installer on all my machines. I am using the jamf script from https://github.com/kc9wwh/macOSUpgrade. I have used this script with no issues for awhile. But i now have a s...  View more

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Restricted Configurations - iOS - Two Profiles

I have an issue with an app which is no longer compatible with iOS 13 due to SHA-1 restrictions with certificates. I already had a profile limiting the devices from upgrading from 12 to 13 for 90 days. That time has already passed. If I create a new ...  View more

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BeyondTrust requires administrative credentials

Hello, I'm currently working to get BeyondTrust PAM working, and I am stuck with one thing.Now first of all, everything works until after the PAM installation and configuration I restart the Mac.In short version, as we are testing, he have settings t...  View more

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Microsoft Defender ATP - Crash when doing Full Scan

Just wondering if anyone else is seeing a crash when doing a full scan with Microsoft Defender? It momentarily pops up a message: "There's a problem with this App." The link in the message just takes me to the Microsoft Support Site, not to anything ...  View more

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Slack Automatic Update

Hello,I would like to update the program Slack via Patch Management! Have you found a solution where you don't always have to pack the .DMG into .pkg packages? I don't know if this script is what I am looking for! https://www.jamf.com/jamf-nation/thi...  View more

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Shared iPad and wallpaper setting

We have JAMF pro in our school and I have a problem with shared iPad, I cannot find the wallpaper setting after I login. I also set a Smart Device Groups so every iPad in our school will be change the wallpaper, but it seen that it no effect on share...  View more

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FileMaker Go 19

Has anyone figured out a way to push a config yet to File Maker Go 19? We will be using FM Go 19 to connect to a database on a host server on multiple iPads and I'd rather not configure each iPad. I heard of webclips being used but anyone else has a ...  View more

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User Initiated Enrollment Changes

I have recently noticed when enrolling new computers it is giving me a quick-add PKG instead of the profiles like it used to. The quick-add PKG seems to work but it takes A LOT longer to fully connect and add the other configuration profiles. All com...  View more

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Importing LDAP users into Jamf Users

Is there a way to get all of our LDAP users into the Jamf Users section? We have a Jamf Infrastructure Manager with the LDAP proxy set up, and it can search for users and find them from the test, but I can't see anyplace to import the users that we w...  View more

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Apple Classroom - Students Stuck in "Authorizing"

We have recently trialed using Classroom & Classwork (schoolwork in the US) on our student iPad fleet but are having issues with students being stuck in "Authorising" on the teacher iPad in the Classroom app. I thought that it may be an issue with th...  View more

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