Hi Guys, We are building out our login workflows, and a good question was asked. Why are we going Local and not using Mobile Accounts when we bind anyway? Most videos seem to hint that local accounts are the recommended option, but I can't seem to fi... View more
I have a APP under universal purchase option, supporting both iOS and macOS platforms. Apple App Store shows it as all platformsApple Business Manager shows it as macOS - NOT iOSJamf shows it as iOS - NOT macOS As JAMF is reading it as iOS App, autom... View more
Hi, Last week we have deployed GlobalProtect 5.1.3-12 and after getting installed and restarted the mac, now when tried to login getting booting process but again come back to same login screen again and again whenever entering the password. Almost a... View more
Dear Forum Members,Network team has informed us that all iPads are generating excessive DHCP discover traffic on the network, even the device is already assigned with an IP address.Our iPads are set up using Ethernet adapter was the main connection a... View more
I had a policy set up with a package as a Self Service install. There was a single package in the policy. This policy has existed since 2017 without any problem. I made a change in the the package tab of the policy, and suddenly, I had two packages. ... View more
For supervised devices, it would be great to be a able to specify all/specific assigned apps to force reinstall, on a device. This could be a feature that could be toggled from the App inventory page. We are seeing cases where, apps wont update due t... View more
Hi,I am hoping that someone here can assist and/or advise. Some months back we had a demo of JamfPro.It seemed like it would do everything we wanted in the demo environment, so progressed ahead to purchase. We get the live environment, do the JumpSta... View more
I'm creating a new discussion on this topic because in our case this issue was linked to our cloud instance getting upgraded to version 10.23. This simple details are that we are unable to save our Cloud Services Connection credentials and so when we... View more
I noticed today that the Self-Service showed me a policy that is supposed to be executed 'once per day' and that I already had executed within the last 24 hours. But when I clicked on the policy to execute it I got the message 'This item is no longer... View more
There are lots of discussions about removing a device but many say to just delete. But, will that remove the data that I've associated with the device such as Purchasing information? I have the script to just wipe and re-install OS with just a click ... View more
I recently was successful in adding printers through Jamf/Confguration Profiles. Unfortunately, while trying to send a job, I get the dialog box saying "Microsoft Word is trying to print to a locked printer". When I look on the System Preferences the... View more
Hello, Is there anyway I can restrict applications in IOS by the Apple account it is tied to in Jamf Pro? For ex, on one account the phone can access Facebook while on another they can't. View more
Hello Everyone -- I'm working with our tech team to put in a package within Jamf/Self Service to be able to look for the most recent version of Craft Manager and also install without admin credentials. With the amount of updates Craft has, we don't h... View more
I have a Supervised MacBook Air that does pick up the MDM profile during the setup but once enrolled and online, it shows Supervised No. Any ideas? My other test machine is fine. Shows up as Supervised. View more
Anyone else running into this issue? All of our self-service policies fail to download any packages, yet scripts still kick off no problem. Submitted a support case but wondering if anyone else had a similar issue. View more
Hey everyone, I would like to create a PPPC config file to allow McAfee to install without macOS blocking its system extension. Following this link: https://kc.mcafee.com/corporate/index?page=content&id=KB91109it tells me the PPPC profile key needs t... View more
Have my full deployment being done through the built in Notify portion of Jamf Connect Login. One of the things I am noticing is that some of the policies that I'm running take considerably longer than if they were run through any other trigger (Self... View more
Hello all,I have recently taken over our Apple device management system as a colleague left our organization. During this transition, we thought it would be a good time to move from a SimpleMDM/Munki environment to Jamf Pro. Before making this decisi... View more
This issue popped up on me in the spring and has resurfaced now as we prepare iPads for students. After setup most iPad apps install everything fine, however some devices show apps either dark or with the bullseye placeholder and say "waiting", but w... View more
Does anyone have their on prem Jamf Pro installation configured for external access so devices outside the local network can be managed? If so, can you give me some information on how you configured that, (ie. firewall ports needing to be opened, etc... View more
Any good scriptures that can help me create a script to rename computers based on the first two letters of the user's last name and then the last 6 of the serial? I've look around and there are lots of various scripts but nothing that does something ... View more
Hello, Has anyone who upgraded to 10.23.0 gone through the process of renewing the Jamf Pro CA certificate? Ours expires in 2026 but the certificates issued by the CA have a 5 year validity period and are expiring next year. Based on the Jamf KB arti... View more
when enable Charles web proxy, as standard user, user will meet the following the permission elevation issue by default The follow post-install script can fix this problem #!/bin/sh pathToScript=$0 pathToPackage=$1 targetLocation=$2 targetVolume=$3 c... View more
I'm posting this in case others encountered this issue with bootstrap tokens on macOS 10.15. Particularly, we were running Jamf Pro 10.23.0 but were still seeing our devices show that tokens were not supported on the server. Checking the status:sudo ... View more
I didn't know about this until yesterday. If folks have ever felt daunted when they go to HP's driver web site to look up a given printer model, choose their macOS version only to find the only option is HP Easy Start, don't lose hope. Some folks (li... View more
This is definitely random, but if you're ever curious about what percentage of your users have their Mac's appearance set to Light, Dark, or Auto, I wrote an extension attribute script that will display that info! #!/bin/sh # Displays the Appearance ... View more
Hey All, Figured someone else surely has tried this, or maybe even accomplished it. What we do over here is have lab's use mobile accounts, and then deleted these accounts as soon as possible. We don't need student data lingering nor do we want it to... View more
I am trying to get all our clinical staff enrolled in MDM and not getting a lot of support organizationally. So I've been asked to create emails trying to entice our doctors to enroll in MDM. Probably a number of emails one per week. This will be an ... View more
Hello,I was working on a project to implement the location tracking on all our managed devices. I tried many solutions but at the end I fund something similar to the Google API called Here. (Previously owned by Nokia). I don't know if this solution i... View more
Hi all. I'm about to deploy a couple hundred new iPhones (which will all be enrolled in Jamf), but none of the old ones are. Half are in the Apple MDM. Does anyone know of a way to get a report on battery health from devices without the benefit of Ja... View more
