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Forum Posts

Intermixing Computer and User Groups

Is it possible to create a Smart Computer Group with one of the criteria items being a Static User Group? Maybe I should ask, how are folks scoping policies using computer specs and users? Ex. We would like to have only users who are allowed to downl...  View more

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Catalina upgrade Issues

I am working on moving my users from Mojave to Catalina, i have pre-seeded the installer on all my machines. I am using the jamf script from https://github.com/kc9wwh/macOSUpgrade. I have used this script with no issues for awhile. But i now have a s...  View more

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Restricted Configurations - iOS - Two Profiles

I have an issue with an app which is no longer compatible with iOS 13 due to SHA-1 restrictions with certificates. I already had a profile limiting the devices from upgrading from 12 to 13 for 90 days. That time has already passed. If I create a new ...  View more

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BeyondTrust requires administrative credentials

Hello, I'm currently working to get BeyondTrust PAM working, and I am stuck with one thing.Now first of all, everything works until after the PAM installation and configuration I restart the Mac.In short version, as we are testing, he have settings t...  View more

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Microsoft Defender ATP - Crash when doing Full Scan

Just wondering if anyone else is seeing a crash when doing a full scan with Microsoft Defender? It momentarily pops up a message: "There's a problem with this App." The link in the message just takes me to the Microsoft Support Site, not to anything ...  View more

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Slack Automatic Update

Hello,I would like to update the program Slack via Patch Management! Have you found a solution where you don't always have to pack the .DMG into .pkg packages? I don't know if this script is what I am looking for! https://www.jamf.com/jamf-nation/thi...  View more

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Shared iPad and wallpaper setting

We have JAMF pro in our school and I have a problem with shared iPad, I cannot find the wallpaper setting after I login. I also set a Smart Device Groups so every iPad in our school will be change the wallpaper, but it seen that it no effect on share...  View more

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FileMaker Go 19

Has anyone figured out a way to push a config yet to File Maker Go 19? We will be using FM Go 19 to connect to a database on a host server on multiple iPads and I'd rather not configure each iPad. I heard of webclips being used but anyone else has a ...  View more

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User Initiated Enrollment Changes

I have recently noticed when enrolling new computers it is giving me a quick-add PKG instead of the profiles like it used to. The quick-add PKG seems to work but it takes A LOT longer to fully connect and add the other configuration profiles. All com...  View more

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Importing LDAP users into Jamf Users

Is there a way to get all of our LDAP users into the Jamf Users section? We have a Jamf Infrastructure Manager with the LDAP proxy set up, and it can search for users and find them from the test, but I can't see anyplace to import the users that we w...  View more

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Apple Classroom - Students Stuck in "Authorizing"

We have recently trialed using Classroom & Classwork (schoolwork in the US) on our student iPad fleet but are having issues with students being stuck in "Authorising" on the teacher iPad in the Classroom app. I thought that it may be an issue with th...  View more

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Cisco AnyConnect DNS error on startup

We use Cisco Any Connect with an always On setup.So once a user is booting up there mac till the time they are not connected to VPN they don't have network access. Once VPn is connected they get access to the network.And every time a user is booting ...  View more

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Outlook connection issues

Hello Everyonewe are facing an issue with Microsoft Outlook taking a lot of time to connect to the server and getting e-mails.This is happening to a lot of users especially when they are waking the mac from sleep and once VPN is connected it takes ou...  View more

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Pending - Application is not available to install

We use VPP-managed device-based app assignments for our iPads. Starting about 3-4 days ago, suddenly all our app installs have become stuck at "Pending - Application is not available to install". The strange thing is, this is only happening on newer ...  View more

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Jamf Pro - How to unenroll device remotely via script

Hi Jamf community, Is there any remote bash script that in use to unenroll devices from jamf rather than deleting device from the portal ? Simply can use another remote tool to push x bash script to a targeted jamf mac device to unenroll it. This scr...  View more

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App Store apps not autopopulating in JSS

Recently purchased a bunch of apps via ASM, and a about 30 of them populated in JSS automatically, but then they just stopped and haven't populated. Running 10.22. Any way to kick this and get it going again? Would rather not create them individually...  View more

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Permissions to Clear Failed Commands

We'd like to be able to give granular permissions to allow an administrative user with read-only access to also be able to clear failed commands. Often if there are failed commands in the pipeline it clogs up and anything run afterward fails. Is ther...  View more

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How many policies for each Application?

Hello everyone,I have a doubt about policies specific for Applications (packages, not talking about App Atore apps) installation and I'd like to collect some ideas from you all, just to understand if I can do better. I'd like to understand how do you...  View more

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Smart Group based on Available SWU without a wildcard

Looking to build a smart group based on the criteria of Available SWUs, but not defined to a specific update. I'd like to have a smart group that collects Macs that have any Security Updates pending. Previously a wild card search might be able to do ...  View more

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We need to talk about the Jamf macOS apps ...

I'm hoping the team that works on the macOS apps for jamf (admin, composer, etc) are on these forums Why is it, that a company that focuses solely on the Apple ecosystem, produce by far the worst looking / performing outdated apps that are installed ...  View more

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Country Listing in Setup Process

Hello: I just noticed recently that when I set up a new iPad, 'United States' no longer shows up first in the country list after I choose 'English' as the language. This used to work, although sometimes it would take a moment or two from choosing Eng...  View more

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Identify/track performance problem?

Our team is new to JAMF and still exploring its capabilities; I'm wondering whether there's any JAMF function, report or policy we might effect that could help diagnose a performance problem (e.g., possible runaway task) on a MacOS system? Symptom re...  View more

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USB-C dock/hub not working

Good day everyone! We have been running into a bit of an issue with our new 2019/20 MBP computers. For some context, Each classroom is equipped with a interactive TV and a USB-C dock so when the teacher arrives in the classroom they get power, HDMI a...  View more

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