securetoken help needed
securetoken help needed . how to take control of securetoken from some one who have left the company and the admin account is does not have it ? View more
Forum Posts
Crowdstrike Smart Group
Hi, We are trying to create a smart group that targets machines that don't have the Falcon Sensor on them. Weird question. In the criteria for this we want to select an "application title" but are not sure which file that would be. There is no ".app"... View more
How do I convert a bunch of user-initiated enroll machines to DEP machines?
We have 120 machines that are part of our Apple Business Account, but were enrolled into Jamf with the web browser, and are considered a "user initiated enroll". As such, we are unable to push out certain commands to these, such as the update command... View more
Listing mobile devices in a group using the API
I can't really find anything on this. I can get Smart Device groups with the api or get a specific group, is there a way I could list the devices in a smart device group by ID? View more
WWDC Week and Apple News
Hello Jamf Nation, Happy WWDC week! Our whole team has been digging in, listening and learning this week. There has been an exciting breadth of sessions this year, across management, privacy, end-user experience and identity, and we are as ready as e... View more
PPPC for Input Monitoring - Avaya Workplace
How are people getting around the Input Monitoring request from Avaya for remote users that are not admins? View more
computers renaming to Macbook Pro locally and on JSS
Has anybody noticed lately computers renaming to Macbook Pro locally and on JSS? I know this may happen locally, but have no idea why it is happening on JSS. There is a simple maintenance inventory update policy with the setting "Reset Computer Names... View more
Creating Printer Default CUP Settings BEFORE Copiers get installed on premise
Hi, We have a copier refresh coming and I wanted to add all of the copiers to self-service. I was going to create the .rtf files but just realized I'm not sure of the names of the settings or the options for each of them. It is about 11 different mod... View more
Facebook app crashing
Hello folks, My Facebook app (via iOS self service) crashes after opening the app each time, reinstall via self service don't seem to make a difference and this is happening on all our iphone devices. Mine is on the latest OS, any tips? Jesse View more
Google Earth Pro version issue
So I just noticed this of recent, but the current version 7.3.3.7721, and it shows up in JAMF as 7.3. I can't accurately update if it only shows the 1st 2 digits. Anyone else have this issue? View more
Encouraging Users to Upgrade
Hi,We want to get users to upgrade their Macs from Mojave to Catalina. Some users are happy to upgrade, some take a lot of encouragement(!). We don't want to push an automatic upgrade but how do you guys encourage or even force those to upgrade. Do y... View more
Going from Intune MDM only to Jamf Pro
I've read plenty about Jamf -> Jamf integration w/ Intune. However we are trying to go from Intune -> Jamf standalone -or- Jamf integration w/ Intune. Can someone point me in the right direction?One of the biggest concerns we have is a smooth/quick i... View more
Managing users accounts
I am having a hard time managing user accounts. On every computer, the is a local user account for each user and a local admin account. we also have a password policy that requires users to change their password after a certain period of time. this p... View more
WWDC 2020 Managing Devices Session
The managing devices video has been posted: https://developer.apple.com/wwdc20/10639 Lots of good stuff in there. Excited about automated deployment coming to the Mac! View more
Use of Explain Everything EDU
I'm interested to hear comments on the use of the iPadOS version of Explain Everything EDU. Have you used the configuration profile when deploying the app? And, to what extent teachers and students are using it across you school(s)? Thank you. View more
Tunneling IP address on Mac/DNS
We are using Zscaler in our organization. Within the last few months we started seeing the error "You cannot control your own screen" when screen sharing or using ARD. We discovered this. OS - 10.14.6 AND 10.15.4 In terminal:host 'computername' = com... View more
Jamf Pro 10.22.1 - Cloud Upgrade Schedule
Hi Jamf Nation, I'd like to provide an update on our cloud maintenance plans since last weekend's security issue impacted our previously-announced schedule. This weekend's window was originally meant for a patching maintenance. We will repurpose it t... View more
How to install AMPAgent.pkg (Kace) on Catalina
Hi, Can someone please help me with the deployment of Kace Agent to our machine with Jamf Pro? I have searched a lot but haven't found any guides on doing this except the one below and it didn't work for me.https://www.jamf.com/jamf-nation/discussion... View more
Dockutil not working on Catalina
We are using Dockutil to take everything off the Dock and the populate it with a few items the first time a user logs in. We have been using a similar script on High Sierra and Mojave for a few years and it works great. Below the script is the error ... View more
macOSのアップグレードを禁止する方法
macOS Catalinaをサンプルとして使用しています。内容を変更して他のOSでも運用できます。 注意：・テスト環境で動作確認をして下さい。・環境に合わせて内容を変更して下さい。・ぜひ意見交換をして下さい。・MacOS catalinaを例としています。・異なるOSを禁止されたい場合、禁止されたいOSのプロセス名を入力して下さい。 １）禁止したいOSを制限付きソフトウェアに追加。表示名：（分かり易い）表示名を設定。プロセス名：Install macOS Catalina「プロセスを強制終了」... View more
Internet access stopped but device still connected to wifi
An end user on a Mac hosting a WebEx meeting, was disconnected and remained connected to the WiFi network when the Webex meeting dropped. The problem is that even though the user was connected to the WiFi network, the traffic stopped. This happened o... View more
App being detected as malware
We are testing a new app and I occasionally see a popup that the app can damage my computer with the option to send to trash. Seeing the popup on 10.15.4. In the package builder there is an option to add an installation cert, but I am not sure if tha... View more
Notion install
Anyone deployed Notion app successfully? I'm trying to place the app in self service so a non-admin user can install since it requires moving the app to the users application folder. After running from a few test machines the app installs successfull... View more
MakeMeAnAdmin Help
I tried the script and it gave admin yet didn't remove it.I checked when the script originally ran and all the files were created in the correct locations.The only things I changed were the notification and the time.My plan is to run the script with ... View more
CIS-CAT Pro Assessor v4
Anybody have some macOS examples to help me get started?. I am kinda lost in the directions. : ) Thanks C View more
Any way to reset com.apple.dock.plist?
currently deploying dock via outset and dockutil. i have a script that writes the apps to add to the dock and its set to run on login-once per user via outset. this works as expected (tried on currently broken machine by created a second local accoun... View more
Force Bind LDAP When Unreachable (off VPN)
I am attempting to bind ldap server when the server is not reachable. Message is - Error: Connection failed to the directory server. (2100) I can force this binding via the Directory Utility > LDAPv3 UI but am looking for a way to force it through wi... View more
Deploying Wireshark
Hi all,I'd like to have this available in Self Service. When I try it the way I have some applications set up, it just drops the DMG contents into the "/" directory. The DMG for Wireshark contains additional packages for ChmodBPF, so do I need to add... View more
Backblaze: replace editable.xml
I wanted to deploy BackBlaze backup Software using Jamf and I did it without problem.I would like now to set new exclusions.I can do it locally by editing bzexcluderules_editable.xml inside /Library/Backblaze.bzpkg/bzdata and it works. There is a way... View more
How to check if a specific endpoint has EFI password set using JamfPro?
I am getting an error message "The operation couldn’t be completed. (com.jamfsoftware.task.errors error 5.)" on the logs of a policy for only one endpoint. All that the policy does is to remove the EFI password. How do i fix that?Is there a way to ch... View more
