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Jamf Pro 11.8.0 Beta is now available!

Hello Jamf Nation! The Jamf Pro 11.8.0 Beta Release features a number of exciting improvements and enhancements for managing your Apple devices. Starting with 11.8.0, Jamf Pro admins will be able to set a minimum OS for MacBooks, iPhones, and iPads t...  View more

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MySQL Query to list all distinct applications

Hello! I'm looking to build a distinct list of applications from Macs within a certain building. I've modified a sample query to give me a list of all applications on all computers, but I don't want a report of computer names with all applications in...  View more

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Jamf Premium Cloud vs Cloud

We are at the startup of Jamf and are asked if we want to use premium cloud or just normal cloud. I can of course read in the white papers there is a lot of flexibilites of premium cloud, but just thinking if choosing it to be on-prem we also can con...  View more

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Canvas iOS App Configuration

Has anyone found a way to configure the Canvas app with your schools site? One issue we see a lot of is our users entering in the wrong address when trying to access Canvas. I cannot find any information about configuring it from Canvas so I figured ...  View more

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Installing GlobalProtect-4.1.3 VPN client.

Hi, I've been facing some issues installing GlobalProtect VPN client. I created a package that simply drops Global Protect in /tmp and then I added a post-install scrip that installs and configures VPN. This is the script: #!/bin/sh #variables logged...  View more

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Jamf Pro Client Apps not working (10.6.2)

I just downloaded, installed, and tried to launch JAMF Remote 10.6.2 on a freshly imaged, fully enrolled MacBook Pro running High Sierra 10.13.6 and I'm getting the attached error messages. I've had other co-workers try to install launch these apps o...  View more

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Manage iPhone Outlook Signatures

Hello! I am looking to find a way to manage company signatures in Outlook on iOS on Supervised, Managed devices owned by our company. So far, it appears to be possible on Mac, but can't find any support for iOS. Basically, I'm being asked to find a w...  View more

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Apple Business Manager Multiple VPP accounts

We have multiple MDM servers and I was looking for a way to have multiple VPP account tokens using Apple Business manager. Here is the solution. Apple business manager allows different locations. Locations can represent a building, department, or gro...  View more

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Add MDM Server

Newbie with JAMF administration and not much exposure to Apple other than basic iPad and iPhone user so please pardon the seemingly simple or stupid question(s).Firstly, I would like to know, where in the JAMF console would I find "Manage Servers?" I...  View more

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Problems when aplying policies

Hello Everone, When We apply policies to the machines we are blocking the access even for user admin. We are not able to do anything after the enrollment of a machine. Which configuration should I perform in order to solve this. Thanks in advance.  View more

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How to publish apps silently using Jamf Pro

Hi Team I want to publish a McAfee agent silently to a MacBook when its get enrolled in JAMF Pro. our expectation is the momonet user enrolls in JAMF automatically(silently) the McAfee antivirus package should get installed on the MacBook. thank you.  View more

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Resources for learning to use the API

I am wanting to start using the API to run commands with parameters that aren't fully automated yet in the JSS itself, but when I look at the API information at https://my.jss:8443/api I have no idea where to start. I can somewhat understand each par...  View more

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Imaging issues with 2017 nontouchbar mac book pros

I am having an issue where after successfully imaging an mabook pro nontouchbar 13 inch the hard drive is not showing up correctly in disk utility and is not show up as a destination when trying to install any type of software. Instead of the hard dr...  View more

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Remote Screen Sharing

Good Afternoon! I'm struggling to screen share with a user without their permission... I have this ticked on the management level but it still is asking for permission. Can anyone offer any advice? Thank you  View more

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Self Service fails to download packages

My Self Service fails while packages are being downloaded.Many times I get the dreaded "item no longer available".These SS policies have been in place and working for a year.Sometime this summer is when the problem started. My Jamf instance is hosted...  View more

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Tomcat update/install fails on windows

Trying to run the windows installer to upgrade tomcat and it keeps failing. I even tried uninstalling Jamf. Removed the JSS folder. Ran the installer to install clean.... Still failing. Looks like it is tomcat. Here is the relevant log information fr...  View more

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802.1x Machine Pre-auth Questions

My infrastructure is finally configured to support 802.1x machine auth. I'm excited to deploy. Im late to the party but I finally made it. Final testing is in progress now. Im trying to test every scenario that might happen once in production. My Jam...  View more

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Install cached packages with Patch Management

Hi JAMF nation :)I couldn't find an answer on this question, so i hope someone of you could help me. If I populate Patch Management with Packages and create a Update Policy in there I don't have to option to install cached, will it use a cached packa...  View more

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MDM Server

Hello everybody! We want the newly purchased Macs and iDevices to automatically be added to JAMF.When activating the option on deploy.apple.com, what happens with our older devices that are not yet registered? To they become automatically registered ...  View more

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Netboot Server Failing

Hey folks, I seem to be getting nowhere with this, so I was wondering if anybody else had come across the same... We have three different campuses at our University, all of which have their own Netboot server that runs the Jamf NetSUS software (via U...  View more

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Scripts for use with Custom Trigger Policies

I wanted to share some of my scripts I use in policies with Custom Triggers. My environment requires rather extensive and fine grain control of deployments, often down to the order of installs, which has required me to get a little creative. My goal ...  View more

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