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Jamf Pro 11.5.0 Beta is Now Available

Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J...  View more

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iOS SCEP Configuration Profile

We are looking at rolling out SCEP Configuration Profiles for our iOS devices (and macOS devices...but for now, we're focusing on iOS). There is a definite lack of information out there on doing this, so I am curious if anyone has been able to succes...  View more

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Enrolment fails with macOS Sierra 10.12.1

We see reproducable enrollment issues with Casper 9.96 and Sierra 10.2.1 devices. Multiple laptops do not complete the enrollment but the installation aborts eventually. I first thought it's SIP so I disabled it, but no luck. The installer log says: ...  View more

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Config Profiles in Jamf Pro have blank buttons

We have at least 2 configuration profiles on our JPS that when loaded show blank buttons: The profile seems to be corrupted. We cannot delete it or clone it. Has anyone else seen this issue and if so, what did you do about it? I suspect we may need t...  View more

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File Vault 2 problems when using Recovery Key

Hi jamf Nation. I'm pretty new to jamf and this discussion board is so helpful, thank you so much.I now have a Problem where I couldn't find a hint here so try to start a new discussion about it. We are using JSS 9.96, and macOS Sierra 10.12.0 We wan...  View more

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Printers installed by Self Service won't print

I'm still trying to determine when this first started, but it seems fairly recent. (since updating to 9.96) When someone installs a printer from Self Service, it fails to print. In working with my Printer team, it seems that the print jobs are being ...  View more

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MDM iPod Touch(s) & Self Erasing

Was wondering if someone has run into this ... Basically, I have 3 iPod Touches that are NOT DEP devices, but I've configured via Apple Configurator and later placed into our MDM. Of the three, 1 unit has erased itself three times and I have had to r...  View more

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Show additional information in the menu bar

Anyone else seeing an issue where Sierra machines don't show the clock, Wi-Fi and battery info on the Login Window? I've seen it on machines that we've upgraded to Sierra as well as a machine that we've clean installed. Both instances so far happen t...  View more

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Software Update

Hi All I have a question and hope someone can help answer. I've created a policy that points users the Casper server for its software updates, but users are still unable to use the App store to get updates. Is possibe to disble them from getting OSX ...  View more

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Introducing Self Service

Hey Everyone, Just a quick question, how did you introduce self service to your users who are not used to serving themselves? Do you send out an email explaining what Self Service is? We are almost done with our pilot testing and are just about ready...  View more

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Re-issuing Filevault Keys

I'm desperately trying to solve a problem and keep hitting brick walls. I need to migrate about 300 users into the Casper JSS. They are not in DEP and will need to be enrolled by invitation. They are all encrypted already and i'm trying to issue new ...  View more

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Office 2016 Kerberos authentication required

When opening any Office 2016 product. I get a popup saying Kerberos authentication required. Clicking renew gives the screen below. Anyone run into this issue? I have omextemplates.content.office.net in proxy bypass as well. Any help would be appreci...  View more

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Turn VoiceOver Off

A teacher requested that I set Voiceover off on her cart of iPads. I am not seeing that in restrictions on a configuration profile. Any pointers/ideas here? Thanks!  View more

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Updating other applications other than OSX

We have a small iMac lab for students. When doing monthly patching I attempted to use Casper Remote and it would barely update OSX, failed to update other applications pushed through casper, and never saw or touched applications like MS Office, Firef...  View more

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Skype for Business MAU

Hi folks, Has anyone yet installed this, and been able to block the included MAU from installing with it? I have a "choices.xml" file that worked with Lync, but when I tried using it with the new Skype for Business installer, it didn't block MAU from...  View more

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Sierra Deployment Strategy and Advice for K-12 School

We have five small schools with shared computer labs, iMacs and MacBook Airs.Currently using Open Directory, creating mobile accounts with home sync for staff and students in each location. The settings are pushed in a Configuration Profile. It isn’t...  View more

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Did Sierra break screen locking?

Hi all, We have a policy we deploy to set the screensaver time and to force a password when existing screensaver or waking from sleep. It seems that Sierra is ignoring this, so I was wondering if anyoen's also seeing similar. This is a pretty big dea...  View more

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Find computers using iCloud Drive

I'd like to start preparing to upgrade our computers to Sierra and one of the major no no's is allowing the user to enable iCloud Desktop & Documents. Currently there is not a way (that I know of) to turn this off, but keep iCloud drive off. While I ...  View more

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Login script loading Safari for some reason?

We have a bash login script which does a bunch of housekeeping each time a user logs in to ensure they get connected to their network storage area etcetera, but one thing we're finding is that as well as doing the things it's supposed to do, it also ...  View more

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Sigh! Novice who needs advice (please read)

First time poster, been on here before but only just realised how big the community is on here so I thought I'd try my chances and publish a few of the problems I am currently experiencing with my MAC OS network. Background information first things f...  View more

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Custom Order During Imaging

Hi all, At our school we are coming up to decommission time. We need to remove the firmware passwords, most of the machines are OSX 10.8, so we're using setregproptool. Because these don't have Recovery HD, I've got a policy/package (Add Firmware Pas...  View more

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VPP Account per School?

Hey all, How do you handle your VPP accounts for multiple sites? We are thinking we might create a managed AppleID VPP account for each school via Apple School Manager. That way we can keep the funds and number of licenses purchased for each school s...  View more

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Keynote iOS App crashes

I have got a shared ipad device on which keynote is distributed but it crashes upon start, regardless which user is logged in. Which is the best/fastest way to remove/reinstall/update keynote on the device?  View more

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