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Desktop Background

I have a request from our communications departing requesting that we change our background picture for all domain users. Has anyone successfully done this on either El Capitan or Sierra?  View more

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Integrating JSS with Okta SSO

We recently purchased Okta, and I thought it would be great to get Okta talking to JAMF Pro. We have a hosted JSS, so we cannot connect it to AD (don't want to open up ports to an internal server) so I thought this would be the perfect way to allow u...  View more

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Reduce the sudo timeout period

Hi all! We are looking for a way to reduce the sudo timeout period as recommended by the Center for Internet Security. The only solution we can find online is to manually edit with visudo and add: Defaults timestamp_timeout=0 However, we were hoping ...  View more

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Adobe CC Package Installation suddenly fails?

Hello, Our Adobe CC Package (2015 & 2017) was installing fine up until last Friday. Now the installation fails, and it wipes out what it installed after installing some of the Adobe CC apps. Anybody experience this? Here is what I tried:• Completely ...  View more

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FileVault 2 Recovery Key Rotation

In our environment, when a user calls the Help Desk for a recovery key, it is given over the phone. We've used another FV2 product (Symantec Endpoint Encryption) and prior to that PGP. With both products, when a Help Desk analyst retrieves the recove...  View more

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Adobe Creative Cloud Upgrade

Hi All, I'm attempting to upgrade all of our Mac fleet with Adobe Creative Cloud 2014 version to the latest 2017 version. What is the best practice to upgrade all of these? Our digital marketing side is wanting the new and the greatest so they don't ...  View more

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Can't Kill All Adobe CC 2017 Apps

Before installing Adobe apps, I've typically had a script run that kills all running Adobe Apps... because users don't listen or read. Normally I've used ps aux | grep Adobe | grep -v grep | killall Adobe or pkill Adobe* ... and its worked very well ...  View more

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Best Anti-Virus

Hi Folks, Just wanted to see if I could get a consensus on what AV people think is best for the Mac? What do you guys use? What do you see as its biggest benefit? Biggest area of improvement? Thanks,Alex  View more

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enrolling new iPads

I am relatively new to all of this. I have all of the certificates between Apple and JSS in place and enrolled some tablets not purchased from Apple. WE then obtained some from Apple through VPP and I have gotten to the point where the new tablets ar...  View more

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Looking for a script to remove invalid fonts

With our designers and video team I constantly find running the fontbook validator and removing invalid fonts to be very helpful in improving mac performance. I know there is a ftxvalidator app from the apple developer site here: https://developer.ap...  View more

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Netflix Stethoscope

I was excited to see Jamf Pro mentioned (OK, actually just "JAMF") as being the supported MDM for Mac computers in this article about Netflix Stethoscope, "a web application that collects information for a given user’s devices and gives them clear an...  View more

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Reposado/NetSUS not creating new directories

I'm running NetSUS on CentOS, but I cannot get any of my newly created branches to appear in the ...../html/content/catalogs directory. I have verified that repoutil --configure has set the html and metadata directories correctly. I also have each fo...  View more

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ARD 3.9 Update - One solution using Jamf

I'm sure many of you have already figured this out ... but ... for anyone still struggling with the ARD 3.9 update this is what ultimately worked for me. I download the ARD 3.9 update to a mac with the command: softwareupdate -d RemoteDesktopClient-3...  View more

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ARD 3.9 impressions?

Other than the pain in the butt described here What is your impression of the ARD 3.9 update? I'm finding it painfully slow to scan the network or "authenticate" to Macs on the network. It also takes longer to actually connect to control or observe a...  View more

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Time Not Switching on Shared IPAD

Maybe I'm missing something. I have set up an iPad in a shared prestage. In the setup assistant portion i have left location unchecked (per my JAMF buddy when we first set things up.) When I go to start the iPad up (not all of them mind you, only a h...  View more

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Distorted Login Screen of MacBooks

Hello All! The last few weeks, more and more of our MacBooks have been showing this weird login screen. They have an AD bind and are managed via the MDM Profile. This configuration does include a login window payload, but removing it and a reboot doe...  View more

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Unable to unlock FileVault with fdesetup

Hi all, I discovered today that a few users have got an 'invalid' recovery key with jamf. After logging in via ssh I cannot seem to make any changes using fdesetup with users that are FileVault enabled on the system.I am constantly getting the follow...  View more

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Need to enable flash in safari using script

I have written a script to run as post install in order to enable flash in safari after installing adobe flash player 24. The script is using plistbuddy to edit the com.apple.safari.plist file in order to set the below values which are responsible to...  View more

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Configuration Profile Scope?

I'm finally getting around to migrating to Configuration Profiles from Golden Triangle MCX, but having some problems with implementation that I'm hoping someone can clarify... Trying to boil this down to be as simple to follow as possible: I want tea...  View more

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