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Forum Posts

"Could not Activate iPad"

HI,We have had 5-10 ipads brought in by students where it looks like they have been wiped, and then are unable to be activated. The only help is to use iTunes and Recovery Mode.Nothing looks unusual in the JSS, no commands sent, various iOS versions ...  View more

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Center screensaver photo?

Sorry, title should say: Center wallpaper photo? Is there any script that I can run on our iMacs and Macbooks that will tell the wallpaper to be centered and not stretched? I know how to set it using a script (and a profile in JAMF) but can't seem to...  View more

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Touchbar MacBook Pros + USB Ethernet + FileVault

So we are seeing an issue that I wanted to see if other folks are also experiencing. When a new Touchbar MBP is FileVaulted and has an Apple USB-Ethernet adaptor plugged in either via a USB-C to USB-A adaptor or one of the Apple Multiport HDMI/VGA ad...  View more

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NetInstall / NetRestore Process for installing Vanilla OSs?

For a while now I've been using the createinstallmedia tool built into Install OSX installer apps to build bootable OS installers from USB. However, I want to create either a NetInstall or NetRestore image such that I can boot machines to our Netboot...  View more

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Air Drop

Bonjour,Est-il possible à partir du MDM de neutraliser l'Air Drop d'un groupe de tablettes pendant un temps donné puis le rétablir ensuite ?Merci d'avance.  View more

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Real Doozy PreStage Imaging Pulling Ghost Names..

So thought I might post this now due to the fact I always forget until its time to image new computers and I run into this issue again PreStage Imaging Will randomly pull ghost names for the computer so we have a list in the PreStage that they should...  View more

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How to automatically reinstall software

Hello, We are trying to push out a web and application filter for our Middle School students. Because each student is an admin on their computer, they can easily uninstall the software. If I place the packages in a hidden folder, is there a script th...  View more

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Copy single file?

I'd like to setup a policy to copy a single file to the wallpaper directory on labs at multiple locations. I don't want to have to create a full package or mount an external drive across our network to do it via a script. Any suggestions?  View more

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Installing Adobe CC, having issues

Hey everybody, I'm attempting to remotely deploy Adobe CC via the JSS. I've followed instructions I was able to find here and using the script it had also linked found here. I checked the jamf.log file, and verified the policy started to run, so I le...  View more

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Detect dual boot setups

Hi.. We have a few users who've gone ahead and installed Linux on their Macs in a dual boot setup. Does anyone know of way via smart group / EA to detect these?  View more

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Policy check os version failing

Hi there, We have deployed a policy in JSS which checks the OSX version and if it is < 10.11.2 then a prompt appears on the user's computer. The user has the option to either click on 'Help' which will point to a URL or to click on 'Okay' which will ...  View more

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JSS says retina but it is not

Hey.We have an issue with a couple of iMac's (late 2015) which our JSS says are "iMac Intel (Retina 4k, 21.5-Inch, Late 2015)" but in truth they are 1920x1080 resolution, ie "Full HD" and not Retina 4K, as I see it.Anybody else seen this?Thx,Lasse  View more

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Install User Certificates

Hi all, I ahve been asked to deploy user certificates to all the mac users and i have no idea how to achive this. I tried creating a configuration profile with AD playload and it wont get installed at all. If i download and installs that manually it ...  View more

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Set different iOS Wallpapers for different devices

Hello everyone, i´m new User in JAMF Pro. I´ve tried to set iOS wallpapers with Smart Mobile Device Groups.The devices come over DEP.There are two different PreStage Enrollment profiles für iPhones and iPads.Also two different Smart Mobile Device Gro...  View more

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Secondary Mac Address in reports

I want to pull a report that shows the "Secondary Mac Address" as well as the primary. This data is already being collected by Casper and it showing up in the "Hardware" section of the computer inventory tab. However, it does not show up in the Advan...  View more

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Checking-In over Wireless

If I switch a machine over to wireless (to simulate a laptop),pinging our JSS server by name still works but "jamf recon"and the "Self Service" application both give"Could not connect to the server."Is there some setting that I've missed?  View more

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Wallpaper Images Oops

Hey everyone new user and love the software. Getting familiar with everything, but one thing I was doing is uploading every time to deploy a wallpaper to devices. After a while I thought that maybe they store the images on the server here at jamf, so...  View more

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Chat App for iOS - Only Receive Messages

Just wondering if anyone knows if there is a messaging service that can do the following: Tie into AD or use Google Accounts to sign in Allow admin or IT to send messages but NOT allow students to reply or message other students Must have an iOS app ...  View more

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Managing the workflow of purchased VPP apps

Folks, We have our Apple VPP account configured for use with JAMF Pro and the free apps are streaming down as they should, for the most part. The question is regarding purchased apps for either the Mac App store or the iOS App store. If a user wants ...  View more

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