Jamf School
Approachable management for IT and educators
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Forum Posts

What's New in Jamf School 10.0.4

Hi Jamf Nation, We have just released Jamf School 10.0.4 with updates, bug fixes and enhancements including a new Restrictions (Enhancement) Allow iCloud Private Relay.Jamf School 10.0.4 introduces Allow iCloud Private Relay —(allowCloudPrivateRelay)...  View more

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Push Managed Apple ID to the iPads

Hi all,We just intregrated the Apple School Manager with Jamf School to some schools. So far, everything is working fine execept for the Apple IDs.I mean, I've wiped de device, I've applied the correct blueprint through the Apple Configurator. It lin...  View more

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Force an iCloud backup

HelloIs there a way to initiate an iCloud backup to a group in Jamf School? We're wiping 300+ iPads, and I need to make sure they're all backed up. I really don't want to do them one at a time   View more

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Smart Group - Students

How can I make a smart group of all students? We are importing from Apple School Manager so it imports the "User Role" field of Student/Teacher/Staff. Yes this is not an option when creating a rule in the scope.If you are in the "Users" section of JA...  View more

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Assign LDAP user to multiple locations?

We are using Jamf School to manage iPads (and soon computers) across our district with multiple locations. Recently tightened up our LDAP sync across the district so that all users sync to a single location and only a single location. We do, however,...  View more

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Locations.csv Primary Key error

We have been uploading our Aspen data to Apple School Manager using SFTP. We have the following error around the primary key of the Locations.csv file. When I look at this file, each location_id is a unique identifier. There are only 5 rows in the lo...  View more

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[ERROR] input file is not a valid zip file..

We have been having trouble uploading our six files from Aspen (SIS) database to ASM. The error we are now getting is "[ERROR] input file is not a valid zip file" . We have a job running in Aspen to create this zip file (called simply apple.zip) from...  View more

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Apple School Manager - header error

Hi all,We are trying to upload .csv files into Apple School Manager, and we keep getting this error:[OK] unzipped file: classes.csv.[OK] unzipped file: courses.csv.[OK] unzipped file: locations.csv.[OK] unzipped file: rosters.csv.[OK] unzipped file: ...  View more

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Security token

Hi;I'm looking for advise. We have Administrator account created during initial OS configuration but for some reasons passwords for this accounts are unknown. We also have mobile accounts that users are using. All is good but we also have around 100 ...  View more

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Wallpaper doesn't appear

Hi.We have an issue with wallpapers. Some devices set defined background-images, others don't. The devices are in the same group. The behavior is inconsistent.Any ideas, why this may happen?Thx.Roland  View more

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"App Updates" issues

When I go to 'Apps -> App Updates', I have 3 apps showing there with nothing listed in the 'version' column, 2 of them are because they aren't in the app store anymore, but 1 of them is in the App Store, and when we go to "Apple School Manager" we ca...  View more

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Extra columns on 'Device Update' screen.

It would be nice if there were 3 extra columns added to the 'Device Update' screen, specifically the current charge % of the device, the storage space of the device (max storage and how much is left), as well as the last time it checked in.Since ther...  View more

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More filter options for smart groups

I would like to suggest having more varied filtering options for the smart groups. I use them quite extensively and find myself hitting road blocks with certain ones.I have a smart group called "Less than 15% space remaining", problem is, a 128GB dev...  View more

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Smart Users Groups

Hello nation!i would like to know how to post request for integrate this feature in a future version of jamf school ?It will be great to have smart groups for users, no?Regards,Nicolas  View more

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Export classes with TeacherGroups

Hello,My first post here, sorry if i do some things not as good as it should be...I would like to export (not import) all the classes with teachergroups for updating it and import the modified csv file.Is there a way to do so?Thanks,Nicolas  View more

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Shared iMac's Best Practices - Education

Hi, Reaching out to find out the best practices used in education in a shared lab with Active Directory binding. All user accounts are in Active Directory and use these credentials to login to the iMac. No mobile account is created at login and simpl...  View more

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Adding Apps when memory is tight

When teachers start to really use a 32GB iPad, they quickly start to run out of memory, so you have start removing apps and providing self install options. If you visit the app list for a device those apps that have been removed no longer show the am...  View more

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Controlled printing from iPads

Hello folks, im pretty new to jamf school. At the moment we are thinking about to add a printer in our environment so students are able to print some of their works they accomplish in school. From time to time there will be probably students who just...  View more

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Shared iPad storage problem

We have configured shared iPad with temporary guest mode, but guest can't login due to storage problems. What is the best configuration in the DEP profile für this (max. number of users, standard or storage quota)?  View more

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Help with a script Hide app or an option in a app

Hi 1 : first of all am no expert in scripts so go easy on me plz  .the first question is that i want to hide and app on my ipad or a groupe of ipads and i want to do it using a script i found some scripts but they seem no to work for me like : tell ...  View more

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Jamf Teacher Only Showing as an iOS app

Since we have been having so many problems getting Apple Classroom to consistently work on our MacBooks,(due to bluetooth, wifi, airplay, and various issues that Apple cannot seem to help us fix), I started looking at Jamf Teacher. My first step seem...  View more

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Trouble distributing apps in a few cases

Hi, I'm managing a couple of hundred iPads through Jamf School and ASM, this works fine mostly but I've recently discovered an issue that I'm unable to solve. Sometimes apps won't install. The status for the apps on these devices is "Waiting for lice...  View more

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