Jamf School
Approachable management for IT and educators
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Airdrop no notification pops up

Hi all. AirDrop is enabled for use between our shared iPads. However, when transferring files, the iPads emit a beep, but no notification appears to accept the transfer. Do you have any insights into what might be causing this issue? The devices are ...  View more

  • 2204 Views
  • 11 replies
  • 0 kudos

Automatic WiFi Logon - Payload for WiFi not updating

Hey everyone, at the moment we're testing a new WiFi network. Some of our students iPads have been assigned a profile for that WiFi network, so they can log in while supervised with their teachers. The profile is set to not automaticly log into the w...  View more

  • 513 Views
  • 3 replies
  • 0 kudos

Deploying and installing Adobe CC

We're using Adobe CC (Creative Cloud (all applications) for schools – shared licenses. Adobe documentation only offers deploying their packages via Jamf Pro. I'd tried to use Jamf School application installers. They work great but this likely fails '...  View more

  • 508 Views
  • 2 replies
  • 0 kudos

Performance problem with jamf teacher

Hello everyone we have a major performance issue with Jamf Teacher (Jamf over jamfcloud.com). In a class of 20 students, it sometimes takes over 10 minutes for the last iPad to receive the profile. Since there are also such problems with other online...  View more

  • 441 Views
  • 2 replies
  • 0 kudos

'Redirecting you for authentication' loop

With Jamf School, we use Azure to authenticate our iPads as part of enrollment (Automated Device Enrolment). We've never normally had a problem, but we're now hitting an issue where, after successfully bringing up the Azure login screen and accepting...  View more

  • 532 Views
  • 3 replies
  • 0 kudos

The connection to iCloud timed out

Hi Sorry if this has been answered before but I can't find anything. We've just deployed iPads for the first time and are randomly getting the message The connection to iCloud timed out. And it is signing the users out. Can anyone advise what might b...  View more

  • 526 Views
  • 3 replies
  • 0 kudos

JAMF Teacher Class room restriction

Is anyone encounter JAMF Teacher issue with after class end, restriction is not automatic restore to default. Case by when teacher start a class with apps restriction (example Google Chrome), after class end the restricted apps (Google Chrome) will n...  View more

  • 557 Views
  • 4 replies
  • 2 kudos

Jamf School - Apps Inventory (Beta)

I was prompted about being able to enable the Apps Inventory (Beta) this morning. I activated it. There's a seperate option to use the current or beta version after that. It seems to be similar to the current Inventory page. It promised that the new ...  View more

dletkeman_0-1740059710300.png dletkeman_1-1740059770648.png
  • 488 Views
  • 2 replies
  • 0 kudos

Teacher restrictions not ending

Hi everyone, I was hoping anyone could help me out. We keep having the same issue where teachers enable restrictions on their classes, and when they select to end it at the end, a couple of students stay restricted... We need to go to the jamf school...  View more

  • 630 Views
  • 3 replies
  • 0 kudos

iPads losing Wifi-Connection

Hello!We use Jamf School in our school to manage 150+ iPads.It is necessary to wipe the iPads every 4 weeks.We notice the following problem:Some devices “suddenly” lose the WiFi connection. For example: the devices still have a connection on Friday a...  View more

  • 1043 Views
  • 8 replies
  • 0 kudos

No SSO or is it just me?

Anybody else getting double logins this past week in JS? My instance url takes me to a Jamf ID login but instead of SSO it takes me to the Jamf School login where I have to sign in again. Not a cookie issue as it happens in Chrome, Safari and other M...  View more

  • 1060 Views
  • 6 replies
  • 1 kudos

deavtivate Apple TV screensavers?

Hello everyone, since the major tvOS 18 update, I guess, there are additional screensavers displaying in the Apple TV than the usual skyline (ocean, aerial view of an airport etc.). We use them in conference room mode in schools and even though the s...  View more

  • 871 Views
  • 5 replies
  • 0 kudos

Audit-Log Api access in Jamf-school

In the release notes from December 10, 2024, I noticed the following update: Changes and Improvements You can now download audit logs in CSV file format by clicking Export on the Organization > Audit log page or by using the GET /audit-logs/v1 endpoi...  View more

  • 408 Views
  • 1 replies
  • 0 kudos

app icon not showing on ipad

Hello, we have a problem with google chrome. After getting 20 licenses and deploying to our ipads it is not showing up on the ipad screen. According to jamf school it is installed, but on the ipad it is not. The layout is configured correctly and the...  View more

  • 2331 Views
  • 10 replies
  • 0 kudos

Can't change logo

Hello!We are using JAMF School, and I wanted to update the logo in DEP. Unfortunately, every time I try to change it in the settings under "Appearance," I receive an error with the following message:"An error occurred while saving - The following err...  View more

  • 739 Views
  • 4 replies
  • 0 kudos

Can school see screen time data?

I got a macbook from my school, went into MDM profiles and saw the name Jamf like 4 times. I hope this is the right forum! So basically our school isnt that restricted when it comes to macbooks, they let us create our own apple accounts or login on a...  View more

  • 766 Views
  • 1 replies
  • 0 kudos

Jamf School API

Hello everyone, We are currently using Jamf School to manage our devices and would like to automate the process of assigning configuration profiles to specific device groups like Group 4 students. While reviewing the API documentation (https://api.zu...  View more

  • 1932 Views
  • 2 replies
  • 0 kudos

For those who get logged out of Jamf School frequently

For those who get logged out of Jamf School frequently I believe I have a solution for you. For anyone that has access to Safari for web browsing, I have found a way to quasi circumnavigate getting logged out randomly during the day/overnight with Ja...  View more

  • 500 Views
  • 2 replies
  • 0 kudos

Clear shared ipads users

I remember before the renovation of jamf dashboard there was an option to clear all users on shared ipad. Now with the new dashboard I didn't find it, can someone tell me where was that option? Thank you,  View more

  • 2386 Views
  • 6 replies
  • 0 kudos

Block AirPlay on iPads in Jamf School

My school district has Apple TV's in classrooms, and we're trying to prevent our managed student iPads from being able to AirPlay to them. On the student device profile, we have AirPlay restricted to only known AirPlay destinations, and we left the d...  View more

Kellibrarian_0-1733486503457.png
  • 1177 Views
  • 5 replies
  • 0 kudos