rabbitt
Contributor
Community Activity
Can't Manage via MDM commands
I have a computer that is enrolled but MDM Capability is No and under Management, Management Commands are missing. I tried to re-enoll it via enrollment URL but that didn't make a difference. Any ideas? View more
Resolved! JAMF Composer Hanging During "After" Snapshot
I've been having some issues whereby JAMF Composer just seems to hang during the after snapshot on some software. It makes it through the initial indexing phase fine, however it looks like it hangs while adding files to the package staging area. It h... View more
TouchID with JAMF Connect
Hello everyoneI currently have JAMF Connect with Entra deployed on my MACs.And I noticed that when locking the screen, only the User + Password option is offered to me, and TouchID is not offered even though it is authorized in the options and a fing... View more
Verify ABM enrolment prior to shipping
Hi all. Looking for a fast way to verify a device is enrolled before shipping. We often receive Mac's to a central location before shipping-on to end-users around the world. Our supplier has a mostly-automated means of DEP-enrolling Mac's into Busine... View more
Self Service naming under Browse
Hello all, I'm new to JAMF and I was wonder if there a way to change the names under Browse in Self-Service? By default, It group all the software and policy group under "All" , Can I change it to something else like "Software " ?Thanks for the help. View more
Run jamf policy command when configuration profile pushed
Is there anyway to run particular script when pushed a particular configuration profile to a system?use case: on some Mac jamf policy check-in policy stalled due to unknown issue, we have to ran killall command then run jamf policy command. so planni... View more
Macs not fully enrolling / self service not installing / management framework missing
Right. Where do I begin.... I am going to try and be as constructive as possible rather than just complaining. We've been running Jamf Pro (currently 11.4.2) for almost two years. Since day one we had issues with out of the box or EACAS Macs fully co... View more
Invalid Request SSL Error
We have a user getting the below error and can't access anything. The help desk also reset the password. A couple of commands were ran, the removeFramework command was ran and they then tried the profiles -renew -type enrollment, and get the Update p... View more
Permissions to search devices
What permissions are required to use the Search function for mobile devices? Trying to add this for our service desk but when I have the test user try searching nothing is returned. View more
Jamf Connect Login Window
Hello I have a question. We are currently testing Jamf Connect and we want to have it where on the second restart the jamf connect login window will disappear the authchanger should kick in but it does not. After the 4th restart attempt then the Logi... View more
App Installer deployment status - Unavailable
Hello,I have added 1Password8 to the Jamf App Catalogue in our Jamf Test instance, On the Deployment status tab I'm getting App Installer deployment status Unavailable The App Installer deployment status cannot be retrieved. Check your configuration ... View more
Jamf's implementation of Service Now for support tickets
Does anyone have an issue where Jamf's implementation of Service Now does not allow you to see tickets opened by others on your team? I opened a ticket to ask if this is on their radar and can we expect a fix. I got the usual boilerplate response (fo... View more
iPad Unenrolling on it's Own
We've had about 5 students bring their iPads to us and say that all their apps have been deleted.Every app pushed out by Jamf is gone. Jamf shows that no config profiles are applied, no apps are installed, and there is no last inventory date - it's l... View more
Missing firewall options in Jamf Pro
How do we manage the "Automatically allow built-in software to receive incoming connections" and "Automatically allow downloaded signed software to receive incoming connections" options in the Firewall pane of System Settings? The only options in Jam... View more
MDM Profile Unable to Install
Hello,A laptop was recently deployed to an end user and when the user attempts to install the MDM Profile, it prompts her for a username and password since she is not an admin.There is a local admin account that was created by the pre-stage enrollmen... View more
"Last Inventory Update" field not very useful?
Is it just me or is the inventory field for "Last Inventory Update" kind of decorative only? We have Macs which are on a shelf in stock and not been online checking into Jamf Pro for months but the "Last Inventory Update" claims they were updated tod... View more
User initiated enrollment showing different wrong users for all devices
Hi,Ran into something just recently that I know has been occurring for at least the last week or two, not sure exactly when it started. We have a cloud Jamf pro instance, and maybe about half our macs were joined via user invitation (user-initiated e... View more
Self Service OS updates
What method are people using these days to either force push an update (for a lab for example) or allow users to update their OS from Self Service.This process use to be very simple to do but with multiple Apple changes over the last few OS versions ... View more
Guest Wi-Fi networks like hotel or airport Wi-Fi issue
Hey everyone,Are any of you experiencing issues connecting your MacBook to guest Wi-Fi networks like hotel or airport Wi-Fi? Some users are encountering error messages and are unable to pass through capital.apple.com.Any ideas on how we can resolve t... View more
Prepare Institution Owned Laptop For Personal Use
Every year we offer our graduating seniors the opportunity to purchase their school owned laptop. With that we have an off-boarding process in Jamf that is executed via Self Service by our Team to execute a script to do the following:Remove all licen... View more
