I understand that it’s expected behavior, but when using the “Preserved Apps” option with the Return To Service feature, OS updates can’t be installed.Has anyone found a way to work around this limitation?

Taking a swing at the regex. How is this?iOS/iPadOS 27 (Regex Devices Can't upgrade)^(iPhone(12|13|14|15|16|17|18|19),\d|iPad(8,(9|10|11|12)|12,\d|13,(1|2|1[6789])|14,(1|2|[89]|1[01])|15,\d|16,\d|17,\d))$

 What’s new in managing Apple devicesDiscover the latest updates to declarative device management, Apple Business, and Apple School Manager. Explore how these advancements help you streamline deployment, strengthen security, and improve the experience for people using your managed devices. Whether you're building device management solutions or managing enterprise fleets, you'll learn practical ways to take advantage of these new capabilities. https://developer.apple.com/videos/play/wwdc2026/206/

I have trouble under this device ID 116, because It’s failed to delete or looking details in Jamf Pro 

How to bulk lost mode a smart group of ipads in Jamf Pro?I have a smart group but lost mode is not one of the available remote commands?Suggestions?

I am trying to configure Baseline. I can’t seem to get the Global Status Icons to work. For example: Global Status Icon - Fail:SF=xmark.circle.fillGlobal Status Icon - Success:SF=arrow.down.circle.fillGlobal Status Icon - Wait:SF=progress.indicator  They don’t show up at all when deploying packages. 

Standalone rostering tools sync class lists and stop there. They don't connect to your identity system, SSO, or governance policies, which means gaps, lingering access, and manual cleanup for IT. RapidIdentity handles rostering natively within your IAM platform. When a student enrolls, their identity, access, and rostered apps are all provisioned in one workflow. When they leave, it all unwinds automatically. No reconciliation. No disconnected tools.Identity and rostering working as one system means students get access on day one, and IT stays in control throughout the lifecycle. Want to go deeper?We have new RapidIdentity Studio Academy courses that cover IAM-integrated rostering in detail. A great next step if you want to see how this works in practice. Drop your questions in the comments or share how your district is handling rostering today.

Hello,Currently, the date of the day is displayed at the top of the message, but the subsequent messages do not have a specific timestamp. For better organization and a clearer follow-up of discussions, I suggest adding a precise timestamp (time) to each message. This would help us keep track of conversations more effectively, especially for instructions or immediate feedback.Thank you!

We recently laid off 14 people and were going to gift them their M1 Laptops after they were off-boarded.  I issued Lock Computer commands from JAMF Pro to each machine and, to my surprise, found that only 3 of the 14 had actually locked out the user.   Luckily, these folks were all friends of the company (sad) and they did not do anything malicious, but I was able to use my TeamViewer link to the machine to go in and ‘removeFramework’ and re-enroll.   After that, I was able to wipe the machines normally.   Is there a way to get the rest of my machines back into compliance without removing the framework and re-enrolling them, one by one?  Will a ‘renewDeviceCert’ work?  Thanks. 

Last year, I had the extraordinary privilege of travelling to Zimbabwe to meet and teach some of the most driven, curious students I've ever encountered — the cohort at the MATTER Career Readiness Institute (MCRI). If you're not familiar with MCRI, let me explain why it matters. You may already know the Matter Innovation Hubs (MIH): tech-forward, student-centred environments designed to foster active learning and creativity for children who often lack access to critical educational resources. MCRI takes that mission further. It's a post-secondary workforce training program with a bold goal — equip young Zimbabwean students with the skills needed to become software engineers and secure remote employment with Western companies. In an environment where opportunity can be rare, MCRI is opening doors that were once closed, helping students turn potential into power.  How the program worksStudents apply from local secondary schools, go through a rigorous selection process, and dive into a cu

I’m just wondering if anyone has got this to work via Jamf Pro on-prem?I’ve created a package deployment of the latest Company Portal, configured the SSO extension profile as explained in the Jamf guide for Entra, and setup the pre-stage enrolment but when I go through the setup on my test MacBook Neo it doesn’t work.It takes over 15 minutes to try and install the Company Portal and then just moves on to the ‘create user’ step. If I restart the MacBook Neo it may eventually pick up the Company Portal and SSO extensions but then after signing in via Entra it shows a “Sign in to your organisation” screen with a box for username and a box for password, which will not accept any kind of credential.I can access the package URL and download the pkg file in seconds via a browser. I’ve reloaded Tahoe on the MacBook Neo and deleted and recreated the SSO extensions, still nothing.Thanks

Does anyone have any insight to when (or if) Jamf Security Cloud will be available on MacOS and Windows?I see the options as not yet supported, but wondering if there is a timeline on that.   

*Trying to get ahead of OS27 and the devices that can’t update*We have a requirement that all Apple mobile devices can support the latest OS update.  Based on early reports, we will have 100+ iPads that won’t support OS27.  I need to be able to block those devices completely.  We have departments that will attempt to keep them, but I need to make sure they can’t use them.Current setup is Jamf Pro for MDM and Entra for compliance.  We currently use Smart Device Groups and Entra Conditional Access to block Microsoft apps from devices that don’t meet criteria to be in our compliance smart group.  I wasn’t sure if there is a way to completely block in Entra Conditional Access or if there is a way to wipe and ban the device in Jamf Pro.  If not, is there a way to block all apps or put it into a kiosk mode if it isn’t eligible for OS27?Any suggestions will be greatly appreciated!

I am gradually learning how to work with blueprints. I have had success managing software updates with blueprints, so I decided to try out restricting external drives to read-only access. I want to stop controlling this using Proofpoint DLP (which I think is crapware) and start controlling it with blueprints.After configuring the blueprint, I deployed it to one of my Macs, then connected two USB drives. Neither drive appeared on my desktop. I opened Disk Utility and found both there. When I clicked to mount each of them, they would not mount. I saw no errors. They just won’t mount. As part of my testing, I uninstalled Proofpoint DLP, which is being used currently to make external drives mount as read-only. Before scoping the blueprint to my Mac, I confirmed that I could mount drives and write to them. I just recreated this on a second Mac. It’s the same issue. Proofpoint DLP is removed. The blueprint is installed. A PLIST was created at /private/var/db/ManagedConfigurationFiles/DiskMan

I have JAMF pro cloud instance and when I enroll new device using PreStage Enrollment, all my 12 application installations show ''background items added" notification on the right side of mac devices. can we mute these notifications?

I am trying to install sophos through JAMF School and used their script.The script it working fine when running it on the mac as sudo, but when i try pushing it through JAMF, nothing happens.This makes me wonder if i am missing something, i seem to be unable to make the app run as an administrator/sudo user.Can anyone help?

Hello,I'm trying to understand the recommended workflow for a school using both Microsoft Entra ID federation and Apple School Manager / Jamf School synchronization.Current setup:Apple School Manager is already federated with Microsoft Entra ID. All Managed Apple IDs have already been created successfully. We currently have only one ASM location (the original/default location). Jamf School is already connected to ASM and synchronized with that location. Our goal is simply to create and synchronize classes/rosters for Apple Classroom and Jamf School.The issue:If I manually create my classes in Apple School Manager and assign students and teachers to them, everything works correctly after the synchronization between Jamf School and ASM.However, how should this be handled when using a OneRoster/SFTP import into Apple School Manager?When I enable SFTP / OneRoster synchronization from Jamf School to Apple School Manager, ASM creates a new location instead of associating the imported classes

I’m currently rebuilding our enrollment process and testing everything in a Jamf sandbox. So far it mostly works as expected, but I’ve run into an issue that I can’t fully explain.This is how my flow looks right now.macOS 26.2In PreStage Enrollment I deploy: JamfConnectLogin-3.5.0.pkg dialog-2.5.6-4805.pkg (used for Setup Your Mac) icons.pkg (icons used by Setup Your Mac) When it comes to configuration profiles related to Jamf Connect, I’m using: Jamf Connect License Jamf Connect Login (login window configuration) Jamf Connect Menu Bar The flow itself:I start the Mac, choose Enroll, and no local account is created during enrollment. After configuration finishes, I get the Jamf Connect login window (which is exactly what I want and how it works in production). I log in with Okta credentials, the local account is created, and then the “enrollment completed” trigger fires Setup Your Mac. Apps and scripts install as expected.However, at the same time I get a keychain prompt saying:

We use Jamf Pro and have an integration with Conditional Access to register Macbooks within Microsoft Intune.We have recently started receiving this error message and have not been able to resolve it. Who can help me think about how we can tackle this issue?

Hey everyone, new jamf admin here who inherited a mess and is trying to clean it up. I was hoping someone knew how I would be able to find out why my Mac apps are not downloading/installing to any devices. We used the cloud DP to install these apps and for the most part they would install with no real issue but over the last 2 weeks all of them seem to be stuck on “In Progress” and nothing we do moves it along. Does anyone have any advice on how I can find where the bottleneck is or point me in the right direction? I believe it may have to do with an outdated version of jamf connect that the previous tech never updated but since I’m still pretty new I am not sure. We’ve already checked the APN as well as making sure we have enough licenses but for some reason no apps want to download or install on any of our managed macs. 

Today we released Jamf Connect 3.10.0; this release addresses the following product issue:Fixed: When deployed with macOS Setup Assistant via Jamf Pro PreStage enrollment, the Jamf Connect login window may display preferences without their expected values instead of reviewing and caching all settings when the app initially loads. To access new versions of Jamf Connect, log in to Jamf Account with your Jamf ID. The latest version is located in the Solutions section under Jamf Connect.Product DocumentationFor additional information on what's included in this release, review the release notes via the Jamf Learning Hub.

Apple’s Keynote is on Monday, June 8, 2026. Below are calendar reminders. Details: WWDC will bring the unveiling of major new software versions that will ship this fall, including: • iOS 27• iPadOS 27• macOS 27• watchOS 27• tvOS 27• visionOS 27 * Rumors indicate that Apple has three main focuses this year: the new Siri and other AI upgrades, Liquid Glass refinements, and bug fixes/performance improvements. KeynoteAdd to calendar Platforms State of the UnionAdd to calendar 

Hey Jamf Nation, 🚨 Big reward alert!!! 🚨 From June 1st through August 31st, enrol in a Jamf 200 Course and earn 500 points in Jamf Nation Rewards just for getting started. Once you complete your certification, you’ll pick up another 250 points! Up to 750 points, just for levelling up your skills! Here's how it works:Enrol in the Jamf 200 Course between June 1st and August 31st → earn 500 points Complete your Jamf 200 certification → earn an additional 250 pointsYou don't need to finish the course during the promotional period, you just need to enrol by August 31st to qualify for the initial 500 points. The extra 250 points will be awarded once you pass your certification, whenever that happens. Ready to dive in? Head to the Jamf 200 Course page to find out more and get enrolled. Want to prep before you start? Check out the Training page on Jamf Nation for tips and tricks, blog posts and insights straight from our Trainers. It's a great place to get inspired before you kick things off

Hi, I’m looking how to automatically set TimeZone on Macs after the enrollement step.How can i do this?Thank you

Hello! We use Jamf School to manage our iPads. The last few months they have been dropping their wifi connection. They have been updated to the latest OS, have been erased and re-enrolled. I have looked through all the settings, and nothing has been changed. I am the only person who uses this system and I haven’t made any changes. Is anyone else having this issue?