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Shared Business iPad with DEP

I tried searched the discussions but it wasn't clear but I'm trying to figure out how to get the PreStage profile to load on a new iPad with DEP. My default profile requires uses to log in before they continue. I have a shared device profile that doe...  View more

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  • 2 replies
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macOS 10.15 password Sync active directory

Hello everyone. I'm integrating jamf to my company and I looking for moving on local account on all the MAC. At the moment we using Domain account for connecting user on there Mac. Im looking for a solution to use LOCAL account but to keep the passwo...  View more

  • 7040 Views
  • 12 replies
  • 3 kudos

Distribution App students

Good Morning. An app distribution with the managed profile appears on the devices. How can I change that app layout on student devices? Thank you.  View more

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Life Expectancy of Macs

Hi Mac Admins, I wanted to ask what are the Life Expectancy of Macs in your company? When do you start replacing the devices? I am currently planning with a life expectancy of 4 years. After 4 years, the user is free to choose a new one. After 5 year...  View more

  • 2646 Views
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Help with SQL Server Backup

Hey Everybody! We've got an old version of JAMF 9.97 that hasn't really had any maintenance paid to it in the past four years. Deployment policies have been running fine - we're an offline environment and all our machines have just been sitting on Si...  View more

  • 1028 Views
  • 1 replies
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Policy to install from dmg

I have a dmg from a vendor and you run it and drag the app into the applications folder (nothing new, we all know this is process). Is there a way to have JAMF do this using the same dmg?  View more

  • 19985 Views
  • 10 replies
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Open LDAP accounts to Local accounts

Hello there, I was wondering if there is a way to convert Mobile accounts from Open LDAP (Mac Server OS) to local accounts as I noticed that some of my users are not getting all policies/configuration profiles to work right and I assume its because o...  View more

  • 1460 Views
  • 2 replies
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Computer name changes reverting?

Every time I change an erroneous computer name on Jamf through "Search Inventory" the name eventually reverts back to "David's MacBook Pro" or something. Any ideas why this might be happening?  View more

  • 9580 Views
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IPAD APP

We have an app with 179 licenses all being used up. I grabbed some old ipads to delete the app from them and free up licenses so we can install on new ipads. Jamf still shows 179 being used up. Thoughts?  View more

  • 1141 Views
  • 2 replies
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Cannot upload Creative Cloud Desktop app

We have a fleet of MacOS devices running Catalina, using Jamf Pro for management. I have packaged the Adobe Creative Cloud Desktop application for deployment, this package was created via the Creative Cloud admin portal. The intention is to deploy th...  View more

  • 1266 Views
  • 1 replies
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Can Jamf control iPadOS default browser yet?

With iPadOS 14+, it's now possible to set 3rd party browsers as the default (hooray!). I just updated my Jamf installation to 10.25.1, thinking there might be some additional control options for this now. I've poked around a bit, but I don't see anyw...  View more

  • 5109 Views
  • 6 replies
  • 2 kudos

The app “com.apple.Pages” is not managed

In my student restrictions Configuration profile, I have the "Some Apps Not Allowed" configured to not allow installation of the Pages app....all of a sudden I am getting failures on the Remove command that say this: The app “com.apple.Pages” is not ...  View more

  • 2131 Views
  • 7 replies
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Zoom 5.4.1 (58698.1027) not showing in patch management

5.4.1 (58698.1027) was released yesterday (28 Oct 20). Patch Management for our JAMF instance doesn't show this. It only shows the 5.4.0 update which was released on the 26th. It says that's the latest version. That's wrong. 5.4.1 is the latest versi...  View more

  • 1844 Views
  • 4 replies
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Suppress Teamviewer opening after installation

Dear all.Is anyone of you aware of a way how to prevent the auto-starting of Teamviewer (and with that, the basic setup assistant) after the installation?I have seen that there are quite a few Launch agents and Launch Daemons included in the installe...  View more

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JAMF Sync - Failing to sync passwords on Mac

Hello,Hope this is the right place to open this discussion.Our company, just deployed JAMF (Connect and Sync) on Macs and we are facing a very strange problem.After an external password reset, the user is usually able to log on with the old password,...  View more

  • 681 Views
  • 1 replies
  • 2 kudos

Re-enrollment of wiped/unmanaged iPads

We are currently preparing for the small-scale iPad deployment, and this is the first time for us to manage iOS devices with Jamf. In our computer lab, students will check out and check in the devices at the counter. We would like to: (1) wipe the re...  View more

  • 4004 Views
  • 5 replies
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jamf pro existing enrollment configuration was found

Hi,I have a user's laptop that has not been checking in with jamf for a few months. I tried re-enrolling with the following commands but received the error in the subject line.... Any ideas for how to re-enroll? sudo jamf -removeFramework sudo profil...  View more

  • 5387 Views
  • 5 replies
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Acrobat DC Read script curl broken

curl URL needs to be changed https://www.jamf.com/jamf-nation/third-party-products/files/1043/acrobat-reader-dc-updater # Get the latest version of Reader available from Adobe's About Reader page. latestver=`` while [ -z "$latestver" ] do latestver=/...  View more

  • 1188 Views
  • 1 replies
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Expired Apple Push Notification certificate

We had our APN certificate expire in our Jamf Cloud instance, and we were unable to renew it because we couldn't figure out what Apple ID was used to create it. Unfortunately, the team that would have created the original is no longer with the compan...  View more

  • 7377 Views
  • 5 replies
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Network connection when hard disk is asleep?

We're troubleshooting Skype For Business and it logging users out when they're away from their Macs. We're looking at modifying the existing Energy Savings settings we use, and thinking of disabling putting the "hard disk(s) asleep whenever possible....  View more

  • 635 Views
  • 1 replies
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Changing users full name via script

Hi,I'm working on a script for changing a users full name to be equal to the account name. The script below however gives me an error 53 when running... #!/bin/bash ShortName=$3 FullName=dscl . -read /Users/$ShortName RealName | tail -1 dscl . -chang...  View more

  • 1169 Views
  • 1 replies
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find if machine is jamf enrolled or not

I need to determine in my application if the client machine is jamf enrolled or not. finding presence of jamf binary is not enough, As i saw binary is present on machines which got enrolled long time back but is not enrolled any more.  View more

  • 1901 Views
  • 4 replies
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