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Forum Posts

Give specific string to script

Hello, At the moment I'm facing some troubles with a script. I want to uninstall the EndPointProtector from CoSoSys. They provide a remove script, which I want to start from a JSS script. The problem: you have to enter a pre-defined uninstall passwor...  View more

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Changing Self Service App Icon

Hey Team!In the latest Jamf, opening Self Service changes its stock icon to whatever Branding graphic you define. What I'm looking to do is change the stock icon to match our branding image. I've done the following but currently stuck! -Created an ic...  View more

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Best Practices / Tips for iOS Configuration Profiles

I was wondering if any one has any tips or best practices for iOS configuration profiles? One I discovered myself while testing was to set the Notifications for Self Service so when staff first open Self Service they don't accidentally say "No" to th...  View more

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MS changed version numbering for 2016

Hi All, As I'm sure many of you will notice soon, MS changed their version numbering for Office 2016. Rather than 15.x, the latest patches are now 16.9. This breaks all my Smart group logic... since now I have to look for two completely different ver...  View more

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Jags vs Vikings

This goes out to the JAMFers from sunny (but chilly) Jacksonville. Good luck this weekend. We might have a very unlikely Super Bowl this year - which the Jags would win. :)  View more

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Jamf Remote - What user does it use?

I'm trying to use Jamf Remote to do things like run software updates, screen sharing, etc and it keeps hanging on authentication. I'm assuming I need to allow a certain user (or group) in SSH. What user does Jamf use? Or, am I completely off base and...  View more

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Application usage

hi - i'd like to know which users use a certain application between certain dates. for example, which user(s) use cisco anyconnect app between jan 1 to jan 17 2018. how do i set this up? thx  View more

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DMZ Jamf PRO server - revert access to GUI

Hello Everyone, i was wondering if there is a way to restore gui access to a server that i limited to computers and mobile devices only ? ( not full access ). i forgot to turn on clustering on that server and i need gui access. tried accessing it loc...  View more

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LPADMIN setting options for Xerox C8070

Hi all, I have a virtual follow me printer. When I install at the client using lpadmin, it does not inherit the finisher, punch options, etc. So I am trying to set them with lpadmin, but it is not working. Here is what I am using: lpadmin -p FOLLOW_M...  View more

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Jamf Pro 10.2 Beta 2 Now Available!

Beta 2 for Jamf Pro 10.2 continues to fix bugs and improve performance. This release will expand on the patch management framework by adding support for external patch sources. Software titles hosted on an external source can now be used for patch re...  View more

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Check In Preferences Question

This is for my Zero Touch deployment. After Enrollment, I apply a few "Enrollment Completed" policies, and then reboot.Immediately after reboot I have a Bunch of Startup Policies, but they wont run at boot until the first policy refresh. Is there som...  View more

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Patch Revision data out of date?

Hi All, I've noticed on our 9.100 install that patch reporting data is out of date. Casper thinks is current for Chrome is 63.0.3239.84, but 63.0.3239.132 is actually current. I’m also noticing Flash doesn’t know about latest version. 28.0.0.137 came...  View more

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Caches deleted using Recon Quick add

Hi, I am in the process of on-boarding a college into our JAMF Pro instance. I gave the department Admins a Quick-add package to enroll existing Macs. Turns out, they are caching a custom image for their log in screens at /Libraries/Caches. That is g...  View more

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NetSUS 4.2.1 configuration problems

Hi, I'm having some issue to setup a local netsus server and get my clients to update from there, and update only what I have "approved"... We have a very simple setup of Netsus OVA version, which was used to host a netinstall image so far.I wanted t...  View more

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Forgot Apple ID associated with APN

Hi Guys,Need an urgent help here.we forgot the apple ID which is associated with APN certificate renewal.Contacted jamf and Apple support, unfortunately no help. is there any way we can find this Apple ID?  View more

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Checking for profiles hangs when shutting down

Can anyone tell me why some users laptops hang at checking for profiles when powering down. I found a few resolutions on here but need to know where to look on the client machine to see which profile or profiles are hanging? Any help would be greatly...  View more

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Roll back Safari from 11.0.2 to Safari 9.1.1

A policy was created to do an Apple update, the update ran by a colleague but due to the nature of the environment a certain version of Safari works to access a specific FTP site. To use the latest version of Safari requires upgrading the subscriptio...  View more

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