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Forum Posts

Patch Management Question

This may be a dumb question, but does patch management only apply to devices with the particular software title installed or will it apply to all devices? For instance, we have a policy running to install Flash on every device and Im considering usin...  View more

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macOS Patch management on Jamf Pro 10.1.1-t1513360285

Hello,I was wondering if anyone has tried using this to schedule and deploy OS upgrades/updates?We've tried setting up a combo update of 10.13.2 (from 10.13.1) through Self service and it looks to work (no real info from the UI telling us the %done o...  View more

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Self Service URL Formats for Categories?

Hello! We're starting to use the new Self Service URL format for staff communication.Policies take the following URL format:jamfselfservice://content?entity=policy&id=792&action=view Due to Google Mail's stripping of application-specific hyperlinks, ...  View more

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iOS Updates

Hello, What is everyone's experience with iOS updates? I manage around 200 iPads and they are all in Single App Mode. When doing iOS update, I feel like you can get lucky, where it will go past post iOS update screens or you get unlucky and you actua...  View more

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Extension Attribute Formatting

Hi JAMF Nation, I have a quick question about formatting the output of Extension Attributes when conducting a computer inventory search with them. I am currently using an EA that gives me a list of every single local user account on the computer, but...  View more

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Smart Computer Groups

Hi I am new to jamf so please do bare with me. I need to create a Smart Computer Group, that has all buildings (15), OS X versions running on them, Make Model etc. I have tried but failed as no results appear with 0. Please help  View more

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Drive Capacity not listed !?

We use Jamf Pro 9.101.4 and I noticed that for many machines the 'Drive Capacity MB' empty like this example here: Is this a known issue? This behaviour I found for 70% of our Fleet (mostly 10.12.6, most MacBooks, some iMac) and I cannot see the logi...  View more

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Prestage Enrollments and Sites

I work for a company that has two brands that have two separate IT departments. For that reason, we have sites separate out for both of these companies. I want to have two separate prestage enrollments for these two sites. I believe I have this set u...  View more

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Firefox 58?

So I appear to not be the only one seeing this… JSS says "yo dawg Firefox 58.0 is available go treat yo self" but AutoPkg doesn't pick it up, the apps don't pick it up as an in-app update, and the download link served up on https://download.mozilla.o...  View more

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Enrolling pre-10.10 devices

Hey guys,we've switched to JAMF and unexpectedly have trouble enrolling a couple of pre-10.10 devices. Errors seem to be macOS version specific and occur on multiple devices.After installing quickadd.pkg on 10.9.5 we get following: 1095dev:~ root# ja...  View more

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Long Login Times ?

Our JAMF managed Lab/classroom macs are experiencing long log in times for the user's first time logging into a mac. By long, I mean over 3 minutes. I am wondering what others are seeing with a similar configuration. The Macs I manage:MacOS 10.12.6 (...  View more

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create new management account

I have a couple computers with a different management account username/password, am i able to change this without re-enrolling? I seen that a couple computers were not checking in so i did jamf enroll -prompt, and was not sure what username/password ...  View more

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* is not available on the HTTP server.

Starting to get a lot of "is not available on the HTTP server." all of a sudden.I know this was an issue for some people before but I'm not quite sure why its happening to me now. Running self-hosted 10.1.1 on Ubuntu 14.04. The packages are indeed in...  View more

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Python Script Help - run osascript as another user

Hi All,Hoping someone has already solved this problem and is willing to share! I'm reworking a great python script from @glee_edin (thanks!) (GitHub link) and need to run osascript as the logged in user. I've never done anything in python before, so ...  View more

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McAfee native installer package

Hi Everyone, Figured I'd post this in Jamf Nation so people can find it easily. McAfee has a "upvote system" similar to Jamf Nation's feature requests. There's a feature request in their system for a native PKG for installing on Mac, please go and up...  View more

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How to package Carbon Black Protection agent?

Hi all, Never used a package software. Need to get Carbon Black Protection agent packaged to deploy via ARD. Attached is a screenshot of the folder I was given. Not a clue where to start on this. Any help would be greatly appreciated. Thanks  View more

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Self service “unable to connect to server”

I have a connection to WiFi, however when opening the Self Service app, there is a grey bar along the top of the iPad app that says “unable to connect to server”. I have restarted the iPad several times, connected to a different WiFi network, and not...  View more

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Google Chrome Canary Autoupdate

We are looking into deploying Google Chrome Canary for our Devs as they want to peek on the upcoming Chrome / Web functions early. I tried to activate autoupdate by using this script Github hjuutilainen, but for Canary this seems to not be broken. As...  View more

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Pushing Sketch registration

I've packaged Sketch so that we can push out. Is there a way to automate the registration? I haven't been able to fund anything on this to date.  View more

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Software Update clarification

Hey fellas.. quick question.. I'm about to push out a policy this week to isntall all available software updates to our clients...mainly to patch spectre vulnerabilities. Is it enough to just enable the Software Update payload when creating the polic...  View more

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DEP Conundrum

Hi All! I am in another community and people were having issues with DEP. This person wanted to take their current iPhones with unsupervised backups and changed them to supervised and he was planning on adding them to DEP with Apple Configurator. Fro...  View more

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