Currently we are holding our users on 10.12.x due to some application's agent compatibility, but we are wanting to upgrade these users to 10.13.1, even though 10.13.2 is available. So my question is, how might we upgrade our users from an older featu... View more
I got new iMacs last week. Everything went smoothly on Friday. Today, the printers disappeared from the system prefs. I took 2 new iMacs out of the box, and the printers didn't show up there either (even after manual installation). Has something chan... View more
Hey Jamf Nation! As some of you have noticed, if you're Collecting Available Software Updates during a recon, your 10.13.2 Macs that have not yet ran the Supplemental update released today may not be submitting inventory. To resolve the issue either:... View more
I noticed that my MacBookPro13,2 (10.13.2-17C88) wasn't successfully sending inventory reports to Jamf Pro (v10.0.0). I tried to remedy this by initially running a sudo jamf manage command and then escalated to full-on framework removal via sudo jamf... View more
Been batting this one around for a few weeks, and finally discovered that Citrix has silently put in a mechanism to deal with their faulty script. The script runs properly when double clicking a pkg, but fails when run from management. To get around ... View more
macOS High Sierra 10.13.2 Supplemental Updatehttps://support.apple.com/en-us/HT208397 View more
I upgraded our JSS to 10.1.1 on Friday. All our Self Service entries are now showing up Blank - No icon or Display name. If I upload a new icon and resave the policy, it shows up properly. However, we have a lot of Self Services entries, some of whic... View more
Hi, I've been asked if we can disable screen capture capabilites on our macOS devices, our company deals with personal and confidential info so management have asked if we can lock this down as much as possible. I've been doing a bit of reading and I... View more
Happy New Year! We're FINALLY doing dual-boot on our systems and I wanted to know if we need to split the Fusion drive in order for that to work. View more
Having just setup Patch Management in 10.1.1 and enabled Patch Reports to appear in the Dashboard found some inconsistencies in the reports. The versions list in the Dashboard are not always listed in the correct order from current to older (see scre... View more
Trying to understand the difference between the two methods. When I deploy the Software Update payload, it seems to work fine, installing any generic software update from apple. How is using "Files and Processes" and then execute command "softwareupd... View more
Our File Sharing Distribution are running on macOS 10.12.6. With Apple releases the patch for macOS 10.13.2 for the Meltdown and Spectre issues, we're thinking of upgrading our File Sharing Distribution servers to High Sierra. Anyone has the File Sha... View more
Hi folks, My requirement is to uninstall any existing version of citrix receiver and restarting the machine. after that it should install the new version of citrix. how can i configure a policy for this? View more
Vulnerabilities related to CPU hardware vulnerable to side-channel attacks, also referred to as Meltdown (CVE-2017-5754) and Spectre (CVE-2017-5715, CVE-2017-5753), were officially reported on January 4, 2018: http://www.kb.cert.org/vuls/id/584653 We... View more
The most recent release of PrintNode has an incorrect CFBundleVersion value ("4.0.0"), but the app appears to work normally after using defaults write to update that value and add a CFBundleShortVersionString value: defaults write /Applications/Print... View more
In my organization, students are often unaware that they need to release devices from their iCloud accounts. Because of this, we experience a fair amount of Activation Lock Errors. Previously, when using the bypass codes provided for each user in JAM... View more
Every time I save an app, the app description is removed: Anyone else experience this behavior? View more
We have a cart of iPad Air 2's (64GB) running Apple Classroom. They are at iOS 11.2.1. When leaving them plugged into power in the cart they are constantly (sometimes a few seconds apart, sometimes they'll stop for awhile) making that chime sound lik... View more
Hi All, We have just had a ticking off from our network guys about the insanly long times of the default DHCP settings of 90 days! soulds like the only two options I could find would be a script that changes the leaselenth in /var/db/dhcpclient/en* .... View more
Hi Everyone Hoping someone may have idea's or solutions using Jamf to help me determine OSX patches have been installed on a Mac. IE - Security Update 2017 002 ( Is there something i can use in SmartGroup that is unique to that patch that can be used... View more
Hello JAMF nation. I'm trying to find a good value for the query_cache_size variable of innodb.Our Environment manages about 15K macs and 45K ipads. Any suggestions are appreciated View more
Hi,I would like to activate Cache Server during DEP enrollment.I know the command line is /usr/bin/AssetCacheManagerUtil activate but it needs sudo. Is there a way to activate Cache Server on users' Mac automatically? Thanks View more
Hi,is it possible to display the amount of installed certificates in advanced searches?In the computer overview i can see the amount, but i can not search for it.I try to monitor the amount of installed certificates to avoid to many installations of ... View more
Apologies in advance if this is a ridiculous question, we currently have this unticked and I install updates manually. If I tick this box in the app store settings for doing it automically will it only update our current OS(Sierra) and not jump from ... View more
I am in the early stages of trying to figure out how we are going to image our 1to1 laptops this summer with High Sierra and the new AFS formatting. For years we have been using Jamf Imaging ands its been working great. Here is a background of how we... View more
Not sure if this is possible, but it seemed like it would be. I created a policy that runs a script- It is ongoing.- Self-service is checked- Targets all computers and all users- Limited to "LDAP/Local User" with the name of the local admin account H... View more
My company is starting to use the 2017 Macbook Pro's (USB-C) and our current imaging setup is no longer cutting it, but we are also not yet ready to move to 10.13. Currently we use Casper Imaging to lay down 10.12 along with a number of apps, but the... View more
I need a script that first checks if Outlook is installed, then if it is, checks the version, if it is not the latest version of outlook 2016, it installs the update. I have it working, but I want to add one more thing. I want to make sure that the i... View more
Good afternoon, I have a problem where all my licenses are being used up but I can't figure out why. As showed in the screen shot, only 1129 devices have notability assigned to them but 1160 licenses are in use. Anyone have any ideas? Thank you. View more
I am trying to use parameter $4 and $5 for username and password in my script to unbind from AD. If I enter the username and password directly into the script it works fine but if I use the options it runs forever and never finishes. #!/bin/bash ####... View more
