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Forum Posts

Orphaned Scripts

Is there a way to identify if a script has been orphaned? For example, if a script is in the JSS but is not linked to any Policy or Configuration. I'm doing some cleanup and that would be a helpful starting point.  View more

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Device-Based VPP requires admin account to install?

Testing out Device-Based VPP (JSS 9.82/OS X 10.11.2&3) and after banging my head against the wall, tried switching from my non-admin to my admin account and things installed instantly. Is this normal behavior? Am I the only one who didn't know this? ...  View more

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Casper agent not kicking off policy after imaging

This is a recent issue and I'm beating my head against a wall trying to figure out where it's stemming from. After a machine is imaged, almost 100% of the time, it won't run policy the first time it boots up. My Check-In > Startup Script page has eve...  View more

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disable user from changing computer name

hi all, sorry for the newb question, but i'm a newb... we have a policy to rename the computer to the serial number, but we want to prevent them from changing their sharing preferences or renaming their computer. i created a configuration profile to ...  View more

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Some log entries blank

Just curious if anyone else has seen this - only appeared in the past couple of days that I've noticed. Policy is fairly simple, it is just installing all cached software for systems in a smart group based on an EA which specifically checks for insta...  View more

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iOS 8.3 Time Zone issue

I don't know if anyone can assist here but I thought I would give it a shot Hi - We have about 10 iPads that have a time zone issue. Connected to wifi only successfully, set time zone automatically but the gear keeps on spinning. Nothing picks up. we...  View more

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Manage Office 2016 preferences

What is the best way to manage Office 2016 preferences?I am going to use office package 2016 with OS X El Capitan for multiple users .How we can configure the Office 2016 preferences with Casper Suite Also, what is the best way to configure outlook o...  View more

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SMS User Initiated Enrollment

Hey, We are trying to send out some user initiated enrollment invites using SMS. Our company phones are all on a UK network (EE), but obviously the pre-populated networks are only AT&T and Verizon. I've selected Other Network and entered EE, along wi...  View more

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Packaging AutoCAD for Mac 2015

We got licensed for AutoCAD for Mac 2015 last year thanks to Autodesk's free education licensing programme. We've just got Casper Suite, so I was wondering if anyone knows how to go about packaging AutoCAD for Mac 2015? I saw there was a very useful ...  View more

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probleme integration tablette IPAD dans programme DEP

Bonjour,Nous rencontrons un souci pour intégrer certaines tablettes dans notre MDM car elles ne s'intègrent pas du tout dans le programme DEP d'APPLE.Les numéros de série correspondent bien et je ne sais pas qui contacter chez APPLE pour les débloque...  View more

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OT - Storage of Userl Passwords by Vendors

I just encountered something that raises a high degree of alarm with me. I found that a client's mail hosting company captures and stores user passwords. They claim to do so for the sake of troubleshooting user accounts. Is this common? This vendor t...  View more

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Casper Suite 9.9 Beta 1

We are happy to announce the JAMF Beta program is now open for the first wave of functionality in the 2016 Spring Release, Casper Suite 9.9. The first beta build of Casper Suite 9.9 brings enhancements to the device enrollment process, admin account ...  View more

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Netsus 4.0

Does an one know of a guide that shows you how to setup netsus 4.0 and actually get it into production. the jamf documentation is almost completely useless. And i can find anything online that is even remotely helpful.  View more

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Forward State Test (Replacing WI Badger Exam)

Wondering if anyone has started looking at the Forward exam for WI. It is requiring that the app be installed via MDM Managed App Configuration if you don't want to config each iPad individually.We have 4000 student iPads with no Apple Id. Unless I a...  View more

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Customize Enrollment page

We are sending out enrollment instructions and want to brand the /enroll page so it is not just a blank blue box but instead has our company logo on it. Where do we go to customize it?  View more

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Google Slides app crashes on iOS 9.2.1

Anyone out there experiencing issues with the latest Google Slides app (Version: 1.2016.04204) on iPads running iOS 9.2.1? The app crashes whenever a new presentation is created, or whenever a presentation is selected. We've tried...--Force quitting ...  View more

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Remote Lock and Remote Wipe

We just recently set up an externally facing JSS. We have been trying to send out remote lock and remote wipe commands to Macs outside of our network but they keep failing. These are the ports we opened up on our firewall: 443, 548, 2195, 2196, and 5...  View more

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10.11 update

I have been rolling 10.11 out since the end of November without any issues until a couple of weeks ago. I do the update by first catching the Install 10.11 app, and then using a policy to install the cached app. I have a smart group to limit the cach...  View more

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APNS - Invalid Certificate Signing Request

Since this morning I am trying to get APNS to work for a customer. After downloading the signed CSR from JAMF. The apple certificate portal always gives the Invalid Certificate Signing Request error.The Certificate Signing Request you entered appears...  View more

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HAProxy Load Balancer help

Anyone out there familiar with using HA Proxy for a load balancer? We recently began using a load balancer with a public IP routing to our internal JSS servers with an internal IP. The problem we have is the internal IP is now showing for just about ...  View more

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Viewing kernel panic logs remotely?

Hi Everyone, Just trying to get help on an issue. I have this case already open with apple engineering through our Apple Care Select agreement so waiting for them, but thought I would pick your brains a bit. We are getting random computers across our...  View more

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CrashPlan PROe Extension Attributes (again)

Mac OS 10.11CrashPlan 4.3.4JSS 9.82 CrashPlan - Last Backup Extension Attribute from template !/bin/sh CP_ServerAddress="crashplan.myserver.com"CP_ServerPort="4285"CP_AdminUsername="myadminusername"CP_AdminPassword="myadminpassword" if [ "$CP_ServerA...  View more

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