I have an iPad that will not turn on and I'm trying to create a repair in GSX to get it replaced but they won't let me complete the repair because "Find My iPhone is active" which is probably the generic warning for "your MDM has enabled activation l... View more
In a Jamf policy, I think it would be great to be able to have the category heading clickable where it would then sort all of the packages by their category. I also think a filter box to only show matching results would be helpful. Does anyone know o... View more
hi, i'm wondering if the jamf 100 exam will allow you to go back to previous questions and review before submitting? does it ask one question at a time or is it a list of all the questions on one page like the practice exam? Thank you! View more
I haven't been able to find anything from searching but would anyone know of a way to manage the accessibility settings on iPads using JAMF? View more
Hello everyone,We run Jamf Pro on Ubuntu and I'm not a Linux guide at all. I'm having a support case regarding updating our server from 10.30 to the latest but we get stuck in the update.The support guy needs to know some of our set up, Ubuntu and My... View more
I somehow managed to create a Policy in Jamf Pro Cloud with no name. It shows in the Policies list, but with no name to click on, I am unable to open it to edit or delete. I can think of no round-about way to open either. Does anyone know any tricks,... View more
I am trying to extract the success/failure of a recently called Jamf policy to be used in a script for the next steps. However, I am unable to gather from the end-user system and the Jamf Dashboard if the recently called Jamf Policy was successful. I... View more
We are going to be using iPhones for some warehouse drivers. The phones are going to be assigned to a vehicle and not to the user. We are wanting to know if it is possible for JAMF to have the ability to setup multiple profiles for users. So they can... View more
Hi, I am trying to get my User and Location info in JSS to automatically populate from the last user logged into the Mac. Have successfully setup Azure AD as a Cloud Identity Provider on our Jamf cloud instance. The way we setup our Macs is we use th... View more
I have a department that uses iPads for students to check-in to an online portal, and then take a survey (two separate things/URLs). Currently I have a profile for Single App Mode and Content Filter with the two specific websites they need. The issue... View more
We had an incident that required us to do a snapshot rollback on our Jamf Pro instance (snapshot was about 32 hours old and no major changes happened before it) and since doing so, no one is able to log into the Jamf gui (users attached via LDAP if t... View more
Hello, I would like to push a policy to unbind machines and convert them to local ones. I am wondering what can goes wrong!1) Doe the user should retype his password?2)will Filevault still synching ?3) Should the user backup his data before running t... View more
I am somewhat new to making API calls. I am trying understand why the following API call won't return the value held by the "name" field of an extension attribute. However, running the same call, but targeting the "id" field does return the expected ... View more
Hey,I have a problem in my environment where I have a Smart Group ("FileVault Eligible Devices") set up according to best practice. (https://docs.jamf.com/technical-papers/jamf-pro/administering-filevault-macos/10.30.0/Creating_Smart_Computer_Groups_... View more
I'm the tech here at a secondary school and fairly new to the Jamf scene. We're having the issue where students' login data is being stored in teams and bypasses all security measures. Is anyone able to give some straightforward commands I can set up... View more
My company is looking at purchasing Jamf Pro and hosting on prem, managing approximately 3000ish Macs. Does anyone have a ballpark figure of what it would cost seat per year? Looking at the pricing on their website it looks like they are giving figur... View more
Hi All,We didn't have this issue deploying to Big Sur or earlier.Since installing Monterey and testing policys against it were are hit with "Jamf wants access to control finder" and "Terminal wants access to control finder". The existing PPPC seem to... View more
Hello everyone - I am looking for some help. We have recently gotten a batch of new (M1) MacBooks to replace a bunch of older models, and they still came with Big Sur. Naturally we want them on the latest OS so we upgrade every one of them when setti... View more
Is there a way to create a group or report that will let us know who is signed in to the mail.app? We are in the process of implementing something new that we need to get this number for. I saw something about creating an EA but as a new JAMF admin, ... View more
I have a computer that's previously enrolled but no longer checking in. I run recon using IP address enrollment and get an error "jamf binary failed to install"When I ssh into the computer and do any jamf command I get this error"dyld: Library not lo... View more
I have a .dmg need to be placed where the Composer Post Script is running.I am trying to get Beyond Trust to install and I am using "franton's bomgar pre and post install scripts"The preinstall scripts works 100% no issuethe postinstall script only w... View more
I've done some searching, but am unable to find documentation from Apple or jamf. Has anyone found any? View more
Has anyone run into this isssue? View more
Hello,I'm fairly new to Jamf Pro and there is still A LOT to learn, but I seem to be getting an error that I cannot resolve when adding the .pkg definition for Python version 3.10.0:"You do not have permission to save a patch with an unacknowledged e... View more
Hello, everyone,we added our existing MacBooks to jamf via UIE. The devices still have manually installed user profiles under System Settings - Profiles. Certificates were distributed with the configuration profile. Is there a way to uninstall this p... View more
Hi Im looking for composer as app packaging tool.So I can understand when it needed "Normal snapshots" and the other snapshot.But "Monitoring the File System" is not.What is the appropriate case for this function? and how its different with snapshot?... View more
Hello,I'm running into an issue with our MacOS Big Sur rollout for our company in that a smart computer group I scoped out has the criteria of "Application Title has Install macOS Big Sur.app" but some of the computers that are in this group don't ac... View more
I'm sure this is simple, but how can I create a smart computer group that has pre macOS 11 and another that has macOS 11 and newer? I'm going through and I keep having to choose ALL the macOS versions. I'm sure there is an easier way.Thanks for point... View more
For those of you using Jamf Cloud instances, I'm curious if you've ever run into issues with policies downloading large ( > 5GB) files when using the "Each computer's default" distribution point rather than the "Cloud" distribution point. I have one ... View more
I'm looking to simplify the enrollment process as much as possible for my users (students). I have configured Azure AD SSO and Federated Users in Apple School Manager. However, while the user is prompted for their SSO login during the enrollment, aft... View more
