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Forum Posts

Self Service for macOS: Erase Assistant

BackgroundNow that macOS Monterey is out, we wanted to allow our opt-in Beta Testers with local admin rights easy access to nuke-and-pave their Macs the "Apple" way:macOS Monterey includes Erase All Content and Settings, a way to quickly and securely...  View more

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  • 12 replies
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Concerning App Updates and Patch Management

Hello, So we are having a bit of a struggle here, since the begining I've never wanted to use the Patch Management feature because there was only a defined set of apps usable, and thus you had to have apps in here, and the unsuported ones in the poli...  View more

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Erase all content and settings missing (macOS)

I have multiple machines (m1, Intel with T2) that are missing the "Erase all content and settings" from the system preferences menu. I can't find anything on the issue except for a reddit post that was never resolved. ALL machines used to have the op...  View more

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  • 12 replies
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Removing System Extensions

So I have the need to remove a system extension that is installed on over 200 devices.For what I read so far the solution is to disable SIP and run the systemextensionsctl uninstall command. This is not a solution for me since most of the computers a...  View more

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Hiding Screensaver but not Desktop

Hello allI'd like to hide only Screensaver, as we do not allow people to mess with it, but not Desktop, as we do allow to change it at the moment. What would be best way to do this?  View more

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New behavior with MacOS Aiprint and HP printers

Hi All,This morning we noticed the MacOS Monterey MacBooks are adding printers a little different. We use a Windows print server with a program called Presto to broadcast printers via Airprint.In the past when we add an Airprint printer via System pr...  View more

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Ldap with Jumpcloud

Hi there, I'm trying to understand what version of TLS is used for the 'Simple' authentication type, does anyone have an idea? Hopefully its not TLS v1.1 ? many thanks  View more

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Administrative Passwords Policy

Hello,We currently have all Mac users as admins, but that will be changing in the future. We use local accounts for our administration and user accounts. I wanted to reach out to the community to see if they have any tips in terms of how they manage ...  View more

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Items being removed from Dock

We a a simple policy that adds certain apps to the Dock. Chrome. Word, Excel, etc. Recently we have noticed that they are now removing themselves from the dock. If they are manually put back they will vanish again.. I am assuming it is Big Sur but it...  View more

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Google Drive Permissions Not Working

Hello,I am trying to push Google Drive from Jamf, however when it asks for permissions (I am not at the point of making PPPC or system/kernal extensions), but when this pop up comes up:"To approve, open System Preferences > Security & Privacy. Click ...  View more

  • 1931 Views
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Outlook email address extension attribute not working

Have a script that does the following:Checks to see if Microsoft Outlook is installed. If it is.. Utilizes applescript to determine if Outlook is running. If it is .. Tell me the username of the microsoft exchange account is being used. If Outlook is...  View more

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Editshare Fails to launch

I'm troubleshooting an issue with Editshare 7.2.4.2 on Catalina.I have two labs of Macs that need to run this and about half work fine the other half don'tOn launch I get a dialogue prompting to check Console to Terminate:In Console I see the followi...  View more

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Jamf connect invalid request

Hi There,I am currently testing a new Jamf Pro environment with Jamf Connect.After logging in with my Azure AD Account and get to enter the network password again I get the following error.- Invalid request: Invalid request:This behavior is when Crea...  View more

  • 7051 Views
  • 9 replies
  • 1 kudos

SSO Extension password expiration

Hey Jamf community, I hope someone can help me with our problem with the SSO Extension.We have replaced Enterprise Connect with Kerberos SSO Extension and now we have the problem that the password expiration date is not taken from Active Directory.We...  View more

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  • 2447 Views
  • 8 replies
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Disable "Restart and show password reset options"

Hi! Looking for a way to disable the "Restart and show password reset options" as mentioned in https://support.apple.com/en-us/HT202860 We have firmware passwords set on our laptops (by policy the firmware password is only known to IT) and when a use...  View more

  • 1630 Views
  • 6 replies
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DEPNotify and Jamf

All the scripts and setup guides I see for DEPNotify involve also having Jamf Connect. We don't use JC and the money people don't want to spring for it. Is there a way to use DEPNotify without Jamf Connect? If so, are there any guides you can point m...  View more

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Need to update local admin password

Hello all! Management has decided that it is time that we update our password that we use for our admin accounts on our fleet of computers. I currently have things set to have that account created during prestage enrollment. It's easy enough to updat...  View more

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Reporting Through the API?

Hello,I am new to the Jamf community and thought I would see if you all have a solution for this. I have a smart device group of iPads that I would like to pull the location information and the device count at each location and report them to a sprea...  View more

  • 1059 Views
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IIS Distribution Account

Has anyone created an IIS instance using network accounts or MSA(service account). I can't get past the verification of the password when you set up basic authentication - via the instructions It continues to report the password is wrong - I use doma...  View more

  • 397 Views
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Screen recording privacy

Hello guys, any news with screen recording privacy preferences via MDM in Big Sur/Monterey? Is there a way how to enable teamviewer recording without user allowing to?  View more

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How did you get your opt-in beta testers?

I'm looking to get in some opt-in beta testers from our user base. At this moment, all of our beta testers are inside of mine and surrounding teams, and we are all under the same leadership so its easy for me to just say "hey, guess what, you're a be...  View more

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Archive Policies and Configuration Profiles

Hi All,I took over a Jamf role about 9 months ago in education (with no handover and sparse documentation)(I've been a mac admin for many years but new to jamf)There are about existing 150 profiles and 70ish config' profiles.I'm just about getting to...  View more

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EA: If home folder creation/birth date is past 3 years

Hi all, Extension attribute: I need to get the creation/birthdate of the currently logged-in user on a machine then print a statement if the folder is older than 3 years old. Since we were on Fleetsmith and had new enrollments this might be the best ...  View more

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  • 9 replies
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