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MacBook Pro - Don't Boot After Flat Battery

Don't suppose any of you guys have had this issue - we get it quite a lot! When a Pro has been totally drained, and I mean totally we stick it on charge and turn it on - the indicator comes on the front but nothing on the screen? All we can do is ope...  View more

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Mac Hardware Support

Hello, I work for a small enterprise company (4500 employees) and we are beginning to roll out Macs to some of our end user base. The 4500 employees are spread out world wide with most sites having about sixty to one hundred and twenty people per sit...  View more

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  • 7 replies
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Policy failed to Run

Hi guys , When i try to install a Policy i get this message . The logs does not show anything wrong . The problem is that the app works pretty fine . This problem occurs only when the PC is a migrated one . Do you have any idea what is wrong ?  View more

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Casper Focus doesn't work in my school

Hi,my school started with it's first 1:1 iPad classroom. Additionally to that we have 30 iPads mainly for testing and teacher training.Our Wifi is provided by a company which supports all schools in our region. Our Problem: Casper Focus does not work...  View more

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Issue Uploading DEP Server Token

Trying to upload the server token and it gets to 85% then displays "Problem Contacting Apple Services"I read that restarting the server may fix it, but still have had no luck.If anybody knows the solution to this that would be fantastic Thank you,  View more

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Imagine Learning App - Script

Hello Team Members,Anyone have a the script to configure Imagine Learning iOS App so it can connect to the IP Address than manually entering it in on 600 iPads. Once the IP is entered the app will always open to the Login 10.2.10.125 does not seem to...  View more

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WinClone "Make EFI Bootable"

Hey everyone (or even the WinClone folks).We have a few machines that when you boot into WinPE the EFI partition is not visible either when you try and mount it with mountvol S: /S or when you look for it with diskpart.I noticed however that when you...  View more

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AutoCasperNBI v1.3 "Error: Generating Kernel cache"

@bentoms and other AutoCasperNBI users... I am having trouble figuring out how to solve this. Issue is when when applying a 10.11.1 image (15B42 created with autoDMG..no addl pkgs) and utilizing v1.3.0 of AutoCasperNBI. The process seems to kick off ...  View more

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  • 10 replies
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Display computer name in menu bar?

Anyone know of a way to show the Computer Name from Sys Prefs > Sharing in the menu bar? We have a lot of edit suites and this would be handy when assisting users.  View more

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tweaking part of a script

I have in my first boot script a section that looks at the machine and determines if it's a laptop or desktop. if it's a laptop, it runs a trigger to install the VPN. I was just provided another version of the VPN, but it's for a specific region. I w...  View more

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Build Issues After Printer Change for Base Image

In our setup, we have a base configuration, and then Smart Configs after. The base build contains the Yosemite 10.10.5 OS and the applications needed by everyone, the smart configs handle the domain bind and a few site specific applications. The base...  View more

  • 852 Views
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Categories Best Practices

Thinking of revamping my current Categories in the JSS. Grouping my policies and packages is becoming tougher. Can someone share some best practices and or what works well for you?  View more

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User account status

Is there a way, in JSS, to get a list of how many local user accounts there are for a computer. I know that this is collected in inventory. I can look at each computer separately, but would like a summary list of all student computers. FY!, our stude...  View more

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Frustrating VPP assignments

Anyone know if there is a specific reason why you can't target certain fields on a Smart User group? For example - Room and/or other Smart Device groups? Or a work around? I have elementary iPads tagged to a room, and setup in a smart group. But now ...  View more

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Lost Server

Hey I've recently come into a school running Casper with very little experience with it.I have full access to the JSS web client, but I am unable to find what server Casper is installed on. Is there any way of seeing where it's installed from within ...  View more

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manually running periodic policies

Is there a way to manually trigger policies set to run at a specific execution frequency? Something like jamf policy -event monthly Why would I want to do this? I have spare Macs on a shelf that I plug in and power up from time to time to make sure t...  View more

  • 614 Views
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Machines not checking in?

I was curious to see if anyone else has been getting this issue. We have 114 machines out of our 600 that have just stopped checking in. All on random dates with seemingly no reason. They are on and connected to the network. You can run sudo jamf rec...  View more

  • 1505 Views
  • 9 replies
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Client computer name

We make a policies that will change client computer name to sync what computer name on our jss. but for some reason its not syncing when we tried to Sudo jamf recon or sudo jamf manage the computer, the computer name from client computer will be sync...  View more

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