Jamf School
Approachable management for IT and educators
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Jamf School - Logging in on the application failed

Hi all,we use Jamf School for several months now and are pretty happy with it. Today we created a second "System Administrator" in Jamf School for personell redundancy.Since then the old (first) admin cannot login anymore and is presented a "401 Unau...  View more

401.png No_account.png
  • 1610 Views
  • 2 replies
  • 0 kudos

Feature Request - push internal apps

It is now not possible to push all internal apps with one click on every ipad. We have to reinstall the internal Apps one by one on every ipad. It would be a good feature if we can push all internal apps at once on every iPad. Best regards. Ralph  View more

  • 823 Views
  • 2 replies
  • 0 kudos

Unable to set "Device Name" for printer

Hello all,When using the Printer Management payload under Profiles, I am unable to set the device name of the printer. The important detail is that it is not the "display name". Currently, payloads will correctly configure the display name, then set ...  View more

Screen Shot 2021-11-17 at 2.30.07 PM.png
  • 480 Views
  • 0 replies
  • 0 kudos

make unsupervised Devices shared iPads

Hello friends,After enrollment, I have some iPads left, which are marked as "unsupervised". They have network connection available and I can generally access/see them. I want to make them shared iPads, how can I achieve this?Thanks for sharing your t...  View more

  • 1625 Views
  • 4 replies
  • 0 kudos

Batch removal of apps with Deferred Removal

We have several app we deleted from our student's iPads. As soon as we removed the students from the scope, the apps disappeared from their iPads. But they are still there, using storage, even though more than a month has passed. There's a fun "Remov...  View more

  • 2576 Views
  • 3 replies
  • 0 kudos

auto-lock time on shared ipads

Is there a way to let the user change the auto-lock time on shared iPads? This topic is already discussed and solved for jamf pro using remote commands. But is there a similar way for jamf school? It seems to be possible in profiles using the passcod...  View more

  • 2248 Views
  • 7 replies
  • 0 kudos

Student app login issues and version wackiness

Just thought I'd post this here just in case I'm not the only one with this issue. New installs of the Student app i.e. newly enrolled devices may ask for user credentials and a domain name to get into the app even if it's a single user device with a...  View more

  • 863 Views
  • 0 replies
  • 0 kudos

Apple Classroom Duplicate Request

Whether on-demand or automatic install, I receive a Failed status with the detail Duplicate Request when trying to install Apple Classroom. Despite the failed status, a functioning version of the application is installed. If on-demand, My Resources i...  View more

  • 2183 Views
  • 3 replies
  • 0 kudos

Regular issue deploying apps

I am periodically having huge issues when trying to deploy apps to iPads in Jamf School.For example, I have 2 iPads refusing to install any managed apps at all at the moment with the error "The license could not be found. Please check the licenses in...  View more

  • 3273 Views
  • 9 replies
  • 0 kudos

Adobe Creative Cloud Install

Hi all -Trying to install Adobe Creative Cloud through Jamf School. I have had success with other .pkg files, but the installer file generated from our Adobe Admin Console is opening up like a folder and not a simple .pkg file.I've scanned the posts ...  View more

Screen Shot 2021-10-28 at 2.18.15 PM.png
  • 15350 Views
  • 47 replies
  • 2 kudos

Monterey Block Jamf School

In Jamf School, We have a Restriction Policy with Software and App updates deferred for 30 days but our staff still has the ability to download Monterey.I tried creating a Profile Named Block Monterey and in the Safest and Blocklist I added /Applicat...  View more

  • 2871 Views
  • 10 replies
  • 0 kudos

Forcing MacOS to Update

Hello World!This issue is kind of weird since it should work, but it doesn't work. We're using JAMF School as our MDM to control circa 230 M1 MacBook Air that have from MacOS 11.3 all through 11.5.1 We have 11.6.1 available for update on some devices...  View more

  • 9119 Views
  • 14 replies
  • 0 kudos

"Success - false" message when updating an ipad

Hi, we are trying to remotely update an 8th gen iPad from iOS 14.7.1 to 15.0.2, and whenever we click Update > Install, we get a "Success- false" green popup message at the top right corner, the status is an update scheduled for a time that is in the...  View more

jamf_picture2.png
  • 1327 Views
  • 4 replies
  • 0 kudos

What's New in Jamf School 10.0.4

Hi Jamf Nation, We have just released Jamf School 10.0.4 with updates, bug fixes and enhancements including a new Restrictions (Enhancement) Allow iCloud Private Relay.Jamf School 10.0.4 introduces Allow iCloud Private Relay —(allowCloudPrivateRelay)...  View more

  • 737 Views
  • 0 replies
  • 0 kudos

Use of Managed Apple ID + Personal Apple ID

Hello, We have a large group of schools, some with parental purchase programs. On those cases, parents request access to personal Apple IDs for game download and streaming services on the weekends, on top of the Managed Apple ID provided by the schoo...  View more

  • 1435 Views
  • 3 replies
  • 1 kudos

No Apps on shared iPads for some users

Suddenly our shared iPads show only the settings app (and iBooks to be precise) for some users. This happens to users from new classes we‘ve created. Other users from last year on the same iPad see all the apps we‘ve configured in the shared iPad pro...  View more

  • 988 Views
  • 2 replies
  • 0 kudos

Bash Script

Dear All, Need help on executing a bash script: How to run this via bash script? sudo defaults write ~/Library/Preferences/ByHost/com.apple.controlcenter.plist Sound -int 18 sudo defaults write ~/Library/Preferences/ByHost/com.apple.controlcenter.pli...  View more

  • 1986 Views
  • 3 replies
  • 0 kudos

Safelist and Blocklist Apps MacOS 11

HiDoes anyone know how to fully restrict an app using the safelist and blocklist payload in Jamf School? I added the path and it kind of works, but our students are Administrators on the computers so all they need to do Is click "allow once" and then...  View more

  • 2026 Views
  • 2 replies
  • 0 kudos

Allow Game Center on managed Apple ID

Hi!First of all I know close to nothing about MDM..I work at a school in Sweden where our students have managed Apple IDs on their iPads.The thing is that when they try to log in to Game Center they get the message that the managed Apple ID won’t all...  View more

  • 875 Views
  • 1 replies
  • 0 kudos

Grant Privacy permissions for a program via script?

(We use Jamf School, which has less flexibility with customizing deployment of scripts compared to Jamf Pro, but with the Scripting Module we are able to push out scripts normally.)SMART boards are used a lot in the building and we have had issues wi...  View more

  • 1253 Views
  • 2 replies
  • 1 kudos

Apple Classroom iPad OS 15 troubles

We’ve started seeing messages on students iPads in the classroom settings pane that „teacher and student certificates have expired“ and that classes cannot be joined. No idea where those certificates come from though. Any suggestions? TIA  View more

  • 14318 Views
  • 40 replies
  • 1 kudos