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Best Solution for Distribution Point for MacOS

Hi everyone, hopefully everyone is staying safe. Since the entire MacOS fleet I manage now are working from home due to this pandemic, we are looking to place another distribution point in the DMZ. Here is what our environment look like. Majority of ...  View more

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Mobile App Icon Upload via API

I am having trouble uploading an icon to an app. The icon file exists and I have rights to it. Other API calls work normally to the app... I can even update the version and description. I have tried with jpg and png. The original jpg was downloaded d...  View more

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Packaging directory to copy to /tmp

I think that I am missing something in this process. Would someone be so kind as to outline the steps to take a directory (folder with subfolders) to a pkg in Composer and then copy from Jamf/tmp to /tmp? I did include a postinstall script to copy th...  View more

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Zoom on Shared-Use iPads

Anyone else have problems using Zoom on shared-use iPads? Our district uses shared-use iPads as loan devices for students whose 1:1 device is out for repair/left at home/etc. The app installs fine, but when joining a meeting, the app immediately clos...  View more

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Google Chrome

Hi all, looking for a bit of help with Chrome. I am looking to add it as a 2nd browser on some Macs. I have a super basic package that literally drops the app in the Applications folder. I have used @talkingmoose shared for managed notifications to m...  View more

edeea948c8e747f59ace199055da6e5e
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Machines failing to boot post 10.15.4

Has anyone else gotten reports of 2018/2019 TouchBar 15" machines failing to boot after installing 10.15.4? We've had two reports of this from different users across the country from one another, and both have reported the installers running then cut...  View more

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Blocking Users from 10.15.4

I would like stop users from upgrading to 10.15.4 due to these warning messages coming up for legacy system extensions. Currently users are admins on there laptops and we don't have a separate Software Update Server. What's the best way for to do thi...  View more

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Self-Service not available if date and time is wrong

Hello, I'm attempting to solve the problem of non-admins not being able to reset their date and time. I have a script that I've published to self-service that will reset the time for them, and I chose the option to make it available even if self-serv...  View more

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repackaged applications not installing manually

With 10.15.4 we're finding some of our apps needed updating. I've been repackaging some of those via composer and we're finding that they install fine through jamf, but the vast majority of the environment isn't enrolled into jamf yet and we need to ...  View more

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Software Installation Report

HI All, As most of us are now working at home, I have had a request to monitor all software installed since we all went into lockdown. I can't find anything built into Jamf which I can use, so i suspect there may be an extension attribute or script w...  View more

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Freeze on Renewals

Hi All,Looking for opinions here.Due to the current state of global economies with the COVID-19 situation.I feel companies like Jamf should be putting a freeze on renewals. As a Public school in Australia, we have seen a significant rise in the cost ...  View more

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adobe acrobat reader dc updater script error

does anyone use the Acrobat Reader DC Updater script obtained from the JAMF 'Resources' --> 'Scripts' section? seems to fail 90% of the time, no matter what version prior to the newest version is installed. Here is a sample details taken from the pol...  View more

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Activation lock MacBook A1990 EMC 3215

Hi bro I have problem with activation lock ....I get this machine from eBay....the owner send me machine locked when I try to contact him ...he said ...I not lock this machine....after fees days not reply me...anyone can help me to activate this mach...  View more

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Static Computer Group - Adding Columns?

When selecting Static Computer Groups-> assignments tab, only one column is visible, called "name", listing computer names. How do you add more columns specifying items like ipaddress, building etc.  View more

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What webhook event to use for computer update?

Hi All, I am new to JAMF and trying to integrate it with ServiceNow. I have completed the integration mostly. Now one of the requirements is to have a bi-directional communication between ServiceNow and Jamf in a sense that if I update a certain comp...  View more

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Jamf causing battery drain?

What's the best way to determine if jamf is causing battery drain? I'm not familiar with using jamf (previously having used Addigy) but I'm now managing a tech who is using it. I've had a machine drop 10% in only 5 minutes and getting a lot of compla...  View more

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JAMF causing battery drain? How to determine?

Firstly, I'm new to JAMF, having started at a company as a manager of someone who has already been using jamf for a few years. I've had a number of complaints from users, and noticed myself, that the battery life on our machines is very bad. Addition...  View more

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Citrix Workspace package and policy

Hi all, Fairly new to Jamf, having an issue getting a Self-Service installer for Citrix Workspace to function.I have downloaded the .dmg file from Citrix, packaged it up, and added it to an install policy. I've enabled FUT and FEU as it's a .dmg and ...  View more

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NetSUS problem with EnabledSystemIdentifiers

Dear Jamf, i use NETSUS for my netboot installs, but i can't seem to get EnabledSystemIdentifiers models to work properly as all netboot images show up on All models regardless what entries are marked in EnabledSystemIdentifiers and DisabledSystemIde...  View more

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Added a new Token

Added a new token is there a faster way to reset the app license than going into the app setting > managed distribution > edit > clicking location and then saving for every single app.  View more

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NetSUS 5.0.1 IMage Restrictions

Dear All.i am having an issue with NetSus, i have lots of ASD's (Apple Service Diagnostics) that should run on specific machines only, and i have restricted them previously.The problem is that NetSus doesn't assume those restrictions, and to make mat...  View more

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NoMAD Login help

I'm just getting up to speed on Jamf and NoMAD. Given our AD setup I believe NoMAD Login will be our best option. So far I can't get a basic setup to work. Our userPrincipalName field is the client email address. Let's say that it's "joe@foo.com". Ou...  View more

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Upgrade NetSUS from 4.2.1 to 5.0.1

Hello, I inherited a very out of date NetSUS server running 4.2.1 on Ubuntu 16.04.4 LTS. Ideally I'd like to update Ubuntu to 18, but this seems as its still experimental with netsus so not fully necessary. That begin said, logging onto the current U...  View more

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