Jamf Pro
Powerful workflows for IT pros
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Mac Kernal Panics

We've been having an alarming amount of Kernel panics this past week. The Macs that I've seen this happen to are on Sierra and only a couple that have upgraded to High Sierra. I was thinking it was caused by some of them doing upgrades to High Sierra...  View more

  • 1898 Views
  • 6 replies
  • 0 kudos

What is your DEP test environment look like?

I am just starting to use DEP in our environment and I need a good test setup. Right now I have one mac that our vendor setup for me to go into our DEP environment. After I enroll this test device do I have to wipe it clean before re-enrolling an tes...  View more

  • 2795 Views
  • 10 replies
  • 1 kudos

Safari Autofill Option Greyed Out

Hello, I have a configuration profile that has "Allow Safari Auto-Fill" enabled under the Applications Tab of Restrictions. We have over 600 users on this profile, and randomly have users that report that the Safari Autofill Option Greyed Out. I have...  View more

  • 2782 Views
  • 3 replies
  • 0 kudos

Smart group software patching

Im trying to wrap my head around the best way of patching software outside Patch Management, with the familiar testing > production workflow. Example: I have a static group called Install Endnote x8. Static group is scoped to a policy called Install ...  View more

  • 398 Views
  • 1 replies
  • 0 kudos

iOS Wi-Fi Access

Currently looking at better ways to manage our iPad's. The current process is to use configurator to reset the iPad each time it's plugged back in (this doesn't always occur). What we're finding is the authenticated Wi-Fi access is being stored betwe...  View more

  • 638 Views
  • 2 replies
  • 0 kudos

Apple TV 4th Gen and Enterprise Wireless

I'm just about to start rolling out Generation 4 Apple TV's to all my classroom, but have come across an interesting problem. All devices are enrolled into DEP and JAMF Pro (although i'm pretty sure that its an Apple Issue, not a JAMF issue) Brand ne...  View more

  • 2351 Views
  • 6 replies
  • 2 kudos

Jamf Training Pass Price Hike?

I heard rumor that the JAMF Training Passes were going to increase in price this year. If this rumor is true, I'm similarly curious as to whether or not this is solely for individual passes, solely for business training passes, or for both. I'm days ...  View more

  • 1400 Views
  • 2 replies
  • 2 kudos

Managing Cellular Data Plans in Jamf Pro

Is there any way to manage (i.e., sign up for) cellular data plans remotely through JAMF Pro. I suspect there isn't and didn't find any documentation on the matter, but just wanted to be sure. I'm aware of the option to retain cellular data plans whe...  View more

  • 617 Views
  • 1 replies
  • 2 kudos

Fixing FileVault Keys on High Sierra

What are people using on High Sierra to repair invalid or unknown individual FileVault keys? We were using the fde-rekey package (https://github.com/square/fde-rekey) but the developer has no plans to support APFS. We used fde-rekey because we didn't...  View more

  • 876 Views
  • 3 replies
  • 0 kudos

New to Jamf Pro

Hello All, I'm new to JAMF and I have a million questions. I've signed up for the Jump Start but I wanted to make sure I have everything together before that time arrives. So we don't have a lot of Macs I would say about 20 and maybe 100 iOS devices,...  View more

  • 1272 Views
  • 6 replies
  • 0 kudos

Four new Software Titles to Patch Management

Greetings Jamf Nation! We have added four new Software Titles to Patch Management: Java SE Development Kit 9Java SE Runtime Environment JRE 9Java SE Development Kit 8 (CPU)Java SE Runtime Environment JRE 8 (CPU) Java JDK and JRE 8 (CPU) Contain only ...  View more

  • 347 Views
  • 0 replies
  • 1 kudos

NAMING IPADS DEP

Our district names our ipads according the school and room number. Does this mean I cannot have this done through DEP? If it can please share. What I see as the only options are really one generic name or by serial number. I used to just choose to na...  View more

  • 3167 Views
  • 7 replies
  • 0 kudos

Mac management - SCCM or ?

Hi, Don´t know if this is the right forum to use, but I try MAC computers are comming more and more in our company and instead of going for an JAMF solution that is fully MAC supported, our Microsoft team want mac´s to be managed by SCCM(as according...  View more

  • 4324 Views
  • 13 replies
  • 1 kudos

Limiting a policy to a building

I have a bunch of IP ranges, and I'm looking at utilizing buildings. But it appears to me that the way it's setup I can only target or exclude buildings, I can't limit to them. Is that correct? I may want to scope to only my domain-bound devices, but...  View more

  • 559 Views
  • 2 replies
  • 0 kudos

Manual vs JSS Installed Configuration Profiles

I see a lot of chatter around here about people wanting to install config profiles manually vs using the JSS to push them out. Why is that? Are there benefits from doing it manually? It seems so much easier to push them via the JSS than it does to se...  View more

  • 498 Views
  • 1 replies
  • 0 kudos

Jamf deploy Custom SSL VPN

I have recently changed jobs and my new employer currently uses SoftEther VPN Server. This is configured as an OpenVPN compatible SSL VPN. Therefore as is common with real OpenVPN Mac users are using TunnelBlick as the VPN client. At this point the V...  View more

  • 1263 Views
  • 0 replies
  • 2 kudos

DEP Enrollment Connecting to VPN

We are exploring JAMF Cloud to help our work form home users enroll devices at their house. We are an AD shop and we use mobile accounts. And there in lies the problem. We are looking for ways during enrollment to connect to a VPN (currently we are u...  View more

  • 1950 Views
  • 9 replies
  • 0 kudos

Recon - An Unknown Error Occurred?

Hello,I am getting our DEP workflow resolved and I think I finally have it where the system will install all of the policies necessary at the initial prep. However, now I am noticing a different error. The Mac Inventory never uploads to the JSS. When...  View more

  • 6313 Views
  • 17 replies
  • 0 kudos

Skip already installed programs during enrollment

I have a few programs that gets installed when a computer first gets enrolled with the Enrollment Complete trigger: Office 2016, Acrobat Pro DC, Skype for Business and so on. Is there any neat way to skip installing the program IF the program is alre...  View more

  • 1153 Views
  • 3 replies
  • 0 kudos

Parasite user

Bonjour, Problématique: Utilisateurs parasite qui pollue les classes. J'aurai besoin de créer un smart Group qui me permettrai d'identifier tous les utilisateurs qui n'ont pas ou plus de "Mobile Device" attribué (comme ceux qui ont "0" dans le résult...  View more

93fd33188af94beaa077dd8c2c0925ea
  • 3627 Views
  • 7 replies
  • 0 kudos

Filevault Weirdness

Has Anyone Seen this behavior Before? https://drive.google.com/open?id=1JZYwU5K6eGyCz5C4X4-Xi-cz-dMnKtx4 Whenever you click the enable button to access the gui to add more Filevault users the button doesn't actually do anything. 10.13.3, although we'...  View more

  • 931 Views
  • 2 replies
  • 0 kudos

Usage Management - iOS Devices

I was looking through the Jamf Pro Administrator's Guide. Under Managing Computers there is a subheading for "Usage Management". I'm unable to see a similar heading under Managing Mobile Devices.Does anyone know of a way to find usage information sim...  View more

  • 331 Views
  • 0 replies
  • 0 kudos

FV2 10.13 Key Rotation

Has anyone got FV2 Key Rotation working through policy for 10.13? I understand that the management account needs to be enabled for FV2 for this to work but that policy also fails for me..  View more

5f84cc7cf7914d9396033128056c26b0 ba47b9e9446246fc9dd657c7846f311f
  • 1777 Views
  • 5 replies
  • 0 kudos