Forcing updates using the new Software Update feature
Is it just me or is this forced update feature not working for you too? NothIs it just my system or is this not working for you too? Updates do not get forced and we are all on Sonoma. View more
Forum Posts
MAC O/S Update question
Updating MAC O/S using JAMF is hit or miss - mostly miss- even with the new "Software Updates" feature recently rolled out. I followed a JAMF Training video https://trainingcatalog.jamf.com/update-macos on the 3 ways I can push out updates. I'm using... View more
Attempting to run sudo jamf policy and receive the following error: "The index 999107 is invalid"
I am attempting to run policies on one device and receive an error "The index 999107 is invalid". I am able to run jamf recon and jamf manage. I renewed the Jamf framework. I also ran it with -verbose and nothing stands out. View more
Custom Dock
Afternoon Jamf nation I have recently @mosermat process here https://community.jamf.com/t5/jamf-pro/build-a-custom-macos-dock/m-p/264565 It working great if I use my admin account however for standard user I recive this message in the log filetdenton... View more
no remote assist button
just upgraded to 11.1.3 and when i go into a computer details management tab, theres no remote assist button View more
Web site visit issue
Hello All, In my company's workday portal, normaly Windows device doesnt ask company's user name and password if user visit the workday from company's LAN, but in case of mac device it is asking username and password every time user visit the workday... View more
Cisco Secure Client 5.1.0.136 Problems
Hello everyone,I wanted to update our Cisco client which works without any problems. But unfortunately the following messages appear in the Cisco client:Has anyone had this problem before? View more
Create Self Service Policies Only Jamf Admins Can Use
I'm hoping I'm missing something obvious but I'm stumped. I want to have a number of policies available in Self Service that are only available when a member of the IT team is logged into Self Service on that computer. For example, if an employee is ... View more
Epic Mychart bedside or Epic mychart
Greetings everyone,I'm curious to know if any hospital institutions have implemented Epic's MyChart or MyChart Bedside for the purpose of facilitating the signing of preoperative and postoperative consent forms. View more
Extension Attributes to report on DDM Scheduled macOS Updates
Since I don't see the info currently available in Jamf Pro as built-in Smart Group or Advanced Computer Search criteria I created the following EAs to report the macOS version and deadline date of any pending Declarative Device Management Scheduled U... View more
Does JAMF have the ability to access and view my files or log keyboard presses?
Hello All,My current company is mandating that I install JAMF on my personal laptop and iMac due to "compliance requirements." While I am inclined to reject this request based on principle (since these are my personal devices), I am enjoying my job a... View more
Reset device passwords using Jamf Pro?
Forgive by ignorance, but is jamf able to reset passwords if the user is not logged into a local account? I am seeing the option in policies, but I am unsure of how to trigger it before the user logs in. I attempted to set the trigger to startup and ... View more
Generic admin log/pass request.
I get this annoying generic ask for Admin log/pass.I have the PID and process name/number, but again it is generic. It just lists [Security Agent] I'm not sure where to look after this. I don't see anything in the logs either....or maybe I am lookin... View more
Trying to get BT icon to show on Menu via command
Part of our Mac hardening, we have to have the BT icon show on the menu bar. All our Mac's are mostly Ventura with a handful of Sonoma. I don't see anything in to Jamf to allow this. I have a command that when ran locally via terminal, it'll add the ... View more
Disable everything inside Sharing preferences and enable Screen sharing only.
Hello! I hope someone can help me with this. I've look into several other links and it does not seem to work.We generally have the Sharing preferences disabled in our Jamf using the Config Profile. We have a certain group of people who needs Screen S... View more
Install Jamf Framework manually / remove unremovable profiles
Hi all,i wanted to remove MDM Profiles from a client and used sudo jamf removeFramework instead removeMDMProfile. So now i have a problem..i can´t enroll this device because the profiles are still there and cannot be deleted.How can install jamf on a... View more
Devices are getting policies too late (like after 1 day or more)
Hi, happy new year to everyone!!I have a complicated problem, when I create any policy (packages, scripts etc.) with any trigger method (ongoing, once per a computer etc.), devices are not getting policy before 1 day or more. When I try to get the po... View more
Jamf Extension attribute script bug (bash)
When using #!/bin/bash in an Extension attribute script in Jamf Pro (10.46) Jamf will error when trying to save. Not sure this has been fixed in a later version. #!/bin/zsh works fine though. View more
PreStage enrollment error : No Local user account and no configuration steps
Hi, happy new year to all of you first 珞 !! To start this year, I have an issue on our Macbook Pro M3 during enrolment setup. User tried to enroll device but nothing appears : no step configuration, no DEP. It gave her this screen with no local accou... View more
mac osx updates
Hey I seem to be having issues with end users being able to install osx updates on their macs managed by jamf, the users are prompted for the password to upgrade to 14.0 but won't accept the user's password when being prompted is anyone seeing this o... View more
Screen Time restricts access to secure websites. To add this website to your approved list, click Ad
we are getting a screen time alert while accessing any new link in the chrome or safari browser it very frustrating for us to ok it every time while access to new link. any idea how we can bypass or restrict this alert using config profile or Policy? View more
Bulk unmanage computers
Hello, is there any way to make multiple computers unmanaged in JAMF without unticking the box for each of them individually or deleting them completely?Previously, there was a way to edit management account via mass action and set it to blank, but n... View more
Noobie: What am I doing wrong?
New to Jamf Pro and just looking to get things set up before rolling out company wide, and testing the initial configuration on my MacBook things haven't quite gone to plan.Have in the Configuration Profile set a Banner message and cleared the tick-b... View more
Record macOS wipe actions
Does anyone know of a way to record when a mac is wiped for auditing purposes? Like SOC? View more
Error Mounting Disks After Enrollment
I'm encountering an issue with enrolling a users M2 MacBook Air. Following profile enrollment, I've hit a roadblock—I can't mount the disk, receiving an error message (-69842): "couldn't mount disk." Consequently, I'm unable to use Time Machine for b... View more
Migration Assistant
I have disabled "Transfer Information" in DEP AND Blocked "Migration Assistant" in Restricted apps BUT it is still allowing end users to do this during enrollment and set up.Any solutions? View more
Is there a way to retrieve a file remotely and receive a notification when policy executes?
I created the MakeMeAnAdmin Policy and made it available in Self Service and it is working well and creating the log file at the end.Is there a way to retrieve that file without having to engage / bother end user?The following options would have to e... View more
WiFi connection problem
Hello All, In my organization, user connect to company's SSID using by certificate based authnetication and with EAP-TLS mode and WPA2 Enterprise security protocol, but few users are not able to connect, it is showing connected and then moving anothe... View more
Mac devices printing: ONLY prints in color. Help!
We've got a small amount of Macs and use JAMF Pro to manage them.It seems that our Macs users have an issue where their prints are only printing in Color. Doesn't matter where they print from (which application), which device (happens on at least 3 d... View more
Need guidance on updating specific devices with app updates using Jamf Pro
Hello Jamf Pro users,I'm currently facing a situation where I need to update a specific app on only a select few devices within our organization. We utilize Jamf Pro as our Mobile Device Management (MDM) solution, and I'm looking for guidance on how ... View more
