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Forum Posts

Error Installing MDM Profile?

jamf manage Getting management framework from the JSS... Enforcing management framework... Checking availability of https://jss-01.ccsd93.com:8443/... The JSS is available. Enforcing login/logout hooks... Error installing the computer level mdm profi...  View more

  • 2503 Views
  • 5 replies
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VPP Portals- no search results. Anyone else?

We are unable to search in the VPP portal. Every search comes up with no items found. This is happening across multiple portals and even hen not logged in. Apple System Status shows no problems at this time  View more

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  • 22 replies
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New computers missing from Static Group?

I have a static group that I wanted to add some newly imaged machines into but they're not showing up as an option. If I go to create a new group they show up there, but not in the already existing group. Is there a workaround for this? Thanks!  View more

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  • 5 replies
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Command to check if the user is logged in?

I am making a simple bash script. I want to use an IF statement that checks to make sure the user is logged in before it runs (else Exit). Anyone know what command line to use to make sure the computer is not at the login window, or that a user is lo...  View more

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Safari no longer working after update

We are a K-12 institution and use Proxy.pac files to direct iPad traffic. After update to iOS 10 Safari has ceased to function. Our Apple SE stated this is known and the solution is to create a not so custom pac file from our firewall. Anyone out the...  View more

  • 858 Views
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Find Firewall Status

I have a few computers that check in to Jamf fine, execute policy no problems etc, but we can't Screen Share into them with Casper Remote or SSH in to them. Wondering if the firewall is turned on so I'm looking for a script that might check the firew...  View more

  • 2065 Views
  • 4 replies
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New Jamf Nation site

I've noticed some wonky issues with the new site. One being the login. If I click the login link so it opens in a new tab, I get an HTTP500 error. I have to click login again, and after logging in, I get another HTTP500 error. Clicking login without ...  View more

  • 409 Views
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Java - 8u111/112 - Installation Issues

Hi All, First time posting. Let me know if there are any details that would be helpful to have. When Oracle released the newest version of Java 8, I created a policy as I always do to update our clients to the most recent version. It's as simple as r...  View more

  • 741 Views
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Unifying OS Versions 10.11.1, .2, .3, .4, .5, to .6

I am new to Casper and JSS. I am in need to bring up all versions of OS 10.11.1-5 to 10.11.6. I have downloaded the installation packages from Apple. I am checking to see what is the best practice that is recommended? 1. Do I use snapshot to install ...  View more

  • 1047 Views
  • 6 replies
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Login / Out Script Help!

Hello! We have to use OS X server to manage some of our computers and we have been trying to get login scripts to work with them. It says its needs changes in/private/var/root/Library/Preferences/com.apple.loginwindow.plistwe have found this to be cu...  View more

  • 613 Views
  • 2 replies
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Run pkg installation as the user

I'm working on a silent deployment of an agent that needs to install to and run as a service in the user context. Running the .pkg installer as the user via a bash script produces an error from the installer process when recurring checkin is used as ...  View more

  • 6534 Views
  • 17 replies
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JSS system management issue + quickadd not working

Hello all, So our JSS was upgraded to 9.92.146xxxx the other day, and while everything is dandy, there are 2 issues that have emerged that are highly impacting us. inability to access system settings/management (the gear icon) without first having to...  View more

  • 715 Views
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Software Update restarts during re-maging with Sierra

I use Casper Imaging to re-image Macs with Sierra image; use the same tested process as with El Capitan, but Mac keeps rebooting. Log shows that Software Update somehow interupts everything and reboots Mac. FINAL System shutdown message from _softwar...  View more

  • 223 Views
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Scheduled Tasks & Network Traffic

This may be a networking question, but I wanted to ask around and see if we can eliminate some other variables. In our environment (K-8 edu, ~700 Macs and ~800 iOS devices) we've noticed our incoming traffic throughput gets maxed out. This will happe...  View more

  • 568 Views
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VMware Fusion License packaging

Hi Everyone, Today's crisis is related to VMware Fusion. We have version 8.5 installed, however, we are finding out the license we used to install it is expiring in 5 days. We are working directly with VMware to acquire a new license to use on our Ma...  View more

  • 4366 Views
  • 11 replies
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Removing Icons from LaunchPad in Sierra

So in the past, I've used commands like this to remove an app from LaunchPad: sqlite3 ~/Library/Application Support/Dock/*.db "DELETE from apps WHERE title='APPNAME';" && killall Dock And that has worked. But a couple things have happened. That datab...  View more

  • 4914 Views
  • 10 replies
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Casper Imaging - User Name Issue

Hey everyone! We are using Casper Imaging on our Netboot server and wanted to start taking advantage of being able to create a user account in the tool. We usually have the username of the account to be "first.last", but it won't let us place a "." b...  View more

  • 251 Views
  • 0 replies
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FileVault

Hi all, With FileVault is there a way to enable another account when you push the policy out? For example we have it set so that the end user by default will have access, but what about our admin accounts? Is that a manual process of going machine by...  View more

  • 770 Views
  • 3 replies
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Allow the Google Chrome iOS app

Our students currently cannot use Google Chrome, because we deliver a restrictions payload that limits them to apps rated 12+. Chrome is a 17+ app. I learned today that a state writing test our students will be doing requires the use of Chrome to avo...  View more

  • 2193 Views
  • 4 replies
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Firefox and the JSS, high CPU usage

I've had an issue that's been rather frustrating in Firefox at least with the current major version 49. I wanted to see if others had seen it. I guess they introduced this new process separation for each tab in Firefox similar to what Chrome and Safa...  View more

  • 971 Views
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Druva

Does anyone have any experiences with Druva (preferably vs Crashplan PROe) they could share?We're in the market for a new backup system.Thanks in advance for any help.  View more

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Migrate Mac from Centrify to Jamf Pro

I need to migrate around 100 Centrify machines to Jamf Pro. Most of the devices already have Jamf Pro installed, but also have Centrify. My aim is to remove Centrify, and keep the users data. However when running the Centrify uninstaller it unbinds t...  View more

  • 1511 Views
  • 7 replies
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Timesheets and locking access to browsers

Hello My client has an issue where there staff are not completing their Timesheets. They would like to implement something that will stop the users being able to browse the web until the timesheets have been completed. I've though about doing this th...  View more

  • 264 Views
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DEP, Prestage Enrollment and Computer Naming

I am seeing lots of conflicting methods for naming MacOS devices that are pre-stage enrolled using DEP.Is there easy, tested method for doing this?A simple script for allowing this to happen on first boot would be fantastic.DeployStudio has a workflo...  View more

  • 489 Views
  • 1 replies
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VPP bought apps removed from iTunes Store

I am getting alot of reporting in my log file stating this message [ERROR] [duledPool-7] [VppServiceHelper ] - Error managing licenses. ErrorNumber: 9628 , ErrorMessage:License not eligible for device assignment. Anyone here have a way to identify th...  View more

  • 851 Views
  • 1 replies
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