Can we ban this spammer?
I'm all for helping others during the holiday, but this is not really the place to solicit. https://www.jamf.com/jamf-nation/users/15228/dustin View more
Forum Posts
OS X Install Data Folder in root folder?
Good morning.I have been testing a self service upgrade of Sierra. We are only allowing this for machines running 10.10 and higher because of our disk encryption system. Older machines are not using File Vault for encryption so an upgrade is not an o... View more
iPad stuck in lost mode and I can't get it out of lost mode.
We haven't really used jamf for iPads until now, only Macs. Last week someone tested lost mode by sending the command to a test iPad we have, I have sent the command to get it out of lost mode but it's not taking, likely due to network connection. Si... View more
Strange dock behavior for mobile accounts
When a mobile user first logs into a machine, the dock is fine. All happy.The user logs out and back in, the dock has 3 extra items - all question marks. If the machine is restarted, the cycle continues - first login after reboot OK, subsequent show ... View more
Apple Classroom students offline
Okay I have setup apple classroom on multiple teachers devices in our school district. We have it functioning in several classrooms. However I have one teacher that all students are showing offline. I have made sure that she is a teacher in school.ap... View more
3rd Party ScreenSavers On Login Page
Has anyone looked into this before? I'm sure there are ways to do this since you can assign a few screen savers to the login page already, (but only a few even of Apples work for this). I figure someone would have to disable SIP then write a few .pli... View more
Managed Apple ID's in Apple School Manager
Hi I've recently created 2 managed Apple ID's in Apple School Manager. After creating them I've then tried to logon on iCloud on our managed iPads. It goes through the part where you have to provide a mobile number for verification and reset the pass... View more
Enabling already-created Administrator account for FileVault 2
When we receive a new Mac, we create a new local ‘Administrator’ account before having our technicians enrol the system into Casper, using a Quickadd package. We use this advice for enabling FileVault 2, so essentially the first AD user to log in aft... View more
Link to in-house PDFs in iBooks (iOS)
I'm distributing a bunch of in-house apps that have reference materials delivered to iBooks as in-house eBooks. I want to find a way to link the two. So far I can't get beyond a URL iBooks:// but the behaviour of that just opens the last used doc in ... View more
FileVault Configuration Profile - 10.11 and 10.12
Hello, I'm attempting to create a configuration profile for FileVault disk encryption and when attempting to do the FileVault disk encryption at logout it fails. If I manually start it, it seems to begin doing it but I would like the config profile t... View more
ownCloud Sync Client Finder Extension
Hi Jamf Nation I'm trying to enable the Finder Extension for the ownCloud Sync Client, but the command does not work for all users. What I tried so far: #!/bin/sh user=`ps aux | grep Finder.app | grep CoreServices | awk '{print $1}' | sort | uniq` su... View more
IOS/AD password sync certificates
Hello guys, i want to keep the password of AD and IOS in sync. I know this can be established by installing a certificate on the device which will work with a token for athentication (Kerberos?), but i'm not really sure on the steps to take here. I a... View more
iPad block split view
Hello,I searched but not find a mean de block the split view on a iPad air.I have restriction for almost all options with a single app mode to safari but i always can use split view and launch calendar, for example... Is there a mean to block this sp... View more
Problème au renouvellement du "MDM Push Notification Certificate"
Bonjour, Comme vous tous, nous devons renouveler chaque année notre certificat JSS communiquant avec les serveurs APNs d'APPLE. Nous suivons bien la procédure décrite ici, en téléchargeant un fichier CSR chez jamf, en l'uploadant chez apple, puis en ... View more
Config Profiles deploy on some machines, but not others
Hi all, Hoping you can help me out. I'm migrating our Wi-Fi Config profiles away from downloading the .mobileconfig file and installing with the profiles command, to distribute directly. We need to do this for our User based Wi-Fi Certificates, so th... View more
Supervised iPads VS. Backup Restoration
Hi All, I'm sure many of you have experienced the issue that arises when you try to restore a backup of a supervised device onto a new DEP managed device, and how the iPad will get stuck in the "Installing configuration for..." page during a prestage... View more
Applications fail to download from Self Service
Hopefully someone can help me. I am very new at this. After upgrading to JSS 9.96 I can no longer install software from the Self Service App. Right when it gets to downloading it fails, from the logs it appears it cannot find CasperShare. So I recrea... View more
How to get my documents from a computer with filevault and we don't have the password or the key
I have a school laptop and a teacher turned filevault on and forgot the password, there is no file with the key and they did not send it to icloud. Is there a way to get around filevault and get the documents? View more
Cannot Push out Web Clips to Shared iPads
We are moving some of our iPads from Single User to Shared iPad mode. Found out that we cannot Push out Web Clips :( Seems very arbitrary to prevent web clips from being pushed out to iPads just because they are in Shared iPad mode. View more
Shared iPad cannot remove Apps
Has anyone else noticed that when you put an iPad into Shared iPad mode, that you can no longer remove an app that is installed? We have just been erasing our lower grade iPads and putting them into Shared iPad, and teachers were re-installing apps, ... View more
Casper Server Architecture and Design: one of Jamf's best-kept secrets.
Jamf produced a document called Casper Suite Architecture and Design that in my opinion should be required reading for rookie and veteran Jamf administrators looking to build out or scale up their Jamf architecture. It could also be a good review if ... View more
Printing issue with MacOS 10.12.1
We are experiencing printing issues with macOS 10.12. Everytime we attempt to print from macOS Sierra 10.12 machines, we get "Stopped - 'Filter' failed" and also receives problem report for "cgpdftops". We use Xerox printers so we tried the latest Xe... View more
Restricted mail app trying to run on boot MacOSX 10.12
I recently updated my Macbook Pro to MacOS X 10.12. Upon boot it's trying to access my Apple mail app which I have restricted to all users including myself. I checked my login profile to make sure that that didn't get installed in the startup items u... View more
Mixed JSS environment Common Change Log save location
Recently added a linux vm to my stand-alone mac JSS and clustered the two.Temporary until the semester comes to an end, but it does bring up the saving of the change log....As the setting is kept in the database, the JSS on the linux system is trying... View more
Set Desktop to a Color?
Hello,We have some loaner computers that we give to students when their Mac is out for repair. I see in the "Restrictions" Configuration Profile the option to lock the wallpaper to a particular file. Is there a way to instead set the desktop to a col... View more
See stuff scoped to Smart Groups?
Is there a way to see everything that is scoped to a smart group? Example: Smart Group A Here is everything that is using Smart Group A: View more
Single App Mode/Guided Access with Questar Testing
So to make things short, we have been through the ringer with Jamf Support, Questar support, and using our own knowledge and hours trying to figure this out. Issue: Questar testing for students on iPad requires Autonomous Single App Mode OR guided ac... View more
Remove Messages account via policy or script
We had some abuse of the Messages app here and decided to restrict it from running via a software restriction policy. This policy works fine, in that if you try to launch Messages, you just get a notice that it's been disabled. However, the students,... View more
Two VPP Accounts, Same Mobile App deployed to different devices.
In my environment we have two separate VPP for education accounts and we just converted our second VPP account for managed distribution. We want to deploy one app, under two different Mobile Device App instances to different Smart Groups using separa... View more
Pairing devices if BT is been managed
Hello guys: I have some trouble pairing devices when Bluetooth is always on because I can't access the list of devices. Any ideas on how to do this without the need to remove the profile. Thank you View more
