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Forum Posts

Computer Name at Imaging time

Hi Guys, I have had a weird bug creep in at imaging time, JSS 9.96 and the computer name is being set to the DMG image that is being applied i.e. 10.11.6 Base instead of the machine name being stipulated in field in Casper Imaging... Anyone seen this...  View more

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absolute manage?

Hello We are currently using Casper, but there is talk of alternative products by those higher up.Absolute Manage has been mentioned, Anyone used this?If so are there any benefits, negatives for this against Casper? Thanks  View more

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New MBP with Touch ID, AD lockouts

So I'm testing the Touch ID option on the new MBP in our AD environment. It allows me to log back in from a locked state but when I do Touch ID instead of password entry it sends 2 bad password attempts to AD. So if a user uses Touch ID twice in 10 m...  View more

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Issue with VPP App and App Store Conflicting

Hi - (Forgive me ahead of time if I get the terminology wrong... thanks) I currently have a Mac App Store App Deployed in our environment (OneDrive) under our VPP license as a Self Service install. Today I had a user running 10.10.5 try and open the ...  View more

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Office 2016 and Sharepoint keychain item

Here's the scenario: We connect to our internal Sharepoint site (sharepoint.company.com) and click on an Office document that opens in the appropriate Office 2016 app. As the program launches we're prompted to login to the sharepoint server. We login...  View more

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Intentionally disable FileVault key escrow?

After a quick search was not fruitful, is there a way to disable the escrowing of filevault keys while still being able leverage casper to enable FV? My institution has another method in place for escrowing individual keys that we must follow and is ...  View more

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Script to delete Chrome prefs folder for all users

Hi all, I'm trying to script this but can't get it to work for all users. What I'm trying is: rm -rf /Users/*/Library/Application Support/Google/Chrome But this isn't working even when run as root. If I run it as any logged in user it'll delete it fr...  View more

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Composer variable question

Hi Guys, I guess the question has been posted several times but I can't find what I'm looking for.I need to create packages with composer for one of my non-jamf customer. Exemple : installing Google Chrome with a custom home page, but the users home ...  View more

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Launchagent help

Hello, I'm fairly new to JAMF and mac administration in general, we just went through our organization's jumpstart and I've gotten everything fairly setup, but I'm at a bit of a loss that from research seems like an easy concept. Basically, I'm lost ...  View more

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Error on Mac Pro Server

Does anyone know what this error means. The server seems to show this error in the logs in console then the server restarted: Mac error 12/7/16 10:36:46.455 AM copyprivs[928]: Could not set ACL permissions for /Volumes/Promise Mirror RAID Set/Creativ...  View more

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Weird app deletion via policy

We have the Univago client installed via the deployable pkg I downloaded from their website. The previous version installed /Applications/Univago Client.app The new version installs /Applications/Univago.app The installer doesn't delete the old versi...  View more

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Xerox C60 Fiery Printer Drivers

I've been looking up and down the Jamf Nation threads for the last two weeks and not finding any working solution for this... I have 3 xerox C60 machines. Two have an internal Server (C60-i) and one has an External Server (C60) all using Fiery softwa...  View more

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MDM Push Notification Certificate Expiring Soon

Good Morning, I have been informed that out MDM Push Notification Cert is due to expiry, I understand that I need to run through process which has Jamf authorise the cert... my question is not about that. However it is about once I go through the pro...  View more

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Skype for Business 16 fails to install

I uploaded the S4b installer to the JSS, created a self service policy. Self Service says it installed correctly, but the logs show: Installation failed. The installer reported: installer: Error - I tried then pushing via C. Remote and it failed with...  View more

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Screen Sharing via command?

So, I guess in the past people were able to get Screen Sharing working via: launchctl load -w /System/Library/LaunchAgents/com.apple.screensharing.agent.plist That doesn't work in at least 10.11 or 10.12. If I run it twice in a row, the second time i...  View more

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FileVault2 very slow to sync new AD Password change

Hi all, I have a few FileVault test users and there have been instances of the FileVault password not updating after a password change, they restart the Mac and it will only accept the old AD password, after a few hours they try a restart again and t...  View more

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Jamf Cloud Distribution Service 1.1.4 Now Available

An update to the Jamf Cloud Distribution Service is now available for cloud-hosted customers. Jamf Cloud Distribution Service 1.1.4 includes fixes for a known product issue. No action is required by customers at this time. For more information on thi...  View more

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Change Loginscreen in 10.12

Hello, i have a problem with the loginscreens in 10.12. In 10.9, 10.10 and 10.11 i had customized loginscreens in our company. Now it is not working anymore. Here is a information about this. (https://onemoreadmin.wordpress.com/2016/09/24/apples-efi-...  View more

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Macs auto logging out, need to stop it

Hey everybody, I have an issue with my Mac computers auto logging out. This is a pain, especially when it comes to our caching server. I've went in to the system preferences and tried unchecking and extending the auto log out time. Both options fail,...  View more

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Not able to type and do shortcut

We are having issue with some of our Macbook that we are not able to type or do some shortcut like quit or copy and past. Menu bar even dont change if we open application. Sometime it trigger when the macbook went to sleep mode and we open it. Not su...  View more

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Download APN Cert as .p12

I'm trying to get an APN Cert downloaded as a .p12 file instead of a .pem file. I'm trying to use [OneSignal.com](link URL). Anyone have any ideas how to do this? I tried downloading it from here but all I get is a .pem which doesn't work for me. htt...  View more

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Testing Faulty iOS Devices

Hi everyone, I just want to get some other opinions and other views of how others are managing and testing/checking for faults of previously used and/or returned iOS devices. I find it some times challenging to re-create an issues that a user was exp...  View more

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I need help with a Basic script (please)

I'm trying to run a script to check first if a file is already on the mac I want it to quit, and if the file is not on the mac to go ahead and install it. At the moment I have a policy that copy the file to /tmp/CB/file.pkg than it gets installed.( f...  View more

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Filevault Indiviual Key Reissue

Hello @elliotjordan and others! Elliot I have been using your Filevault reissue script with success, however I have one machine in particular that keeps erroring out:Running script reissue_filevault_recovery_key.sh...Script exit code: 11Script result...  View more

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Using Jamf to enable curfew times in Parental Controls

Afternoon There are plenty of threads that dance around the question but nothing specific I could find. Not to mention, many are years old. I have been asked to look into using JAMF to set curfew times on our student's MacBook Airs. They are all curr...  View more

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Firefox ESR Window crashing on JSS

Seems to happen when I have multiple JSS tabs open. Firefox reports 'script not responding' then is useless unless I click "abort" and kill firefox. Has anyone else seen this? Firefox version: current and last few ESR's that I know of.JSS: 9.96 Firef...  View more

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