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I'm trying to pair an airtag to an iphone and I get the error message "your device management settings do not support airtag". We have no restriction in JAMF for this. The only similar post I could find "Can't pair airtag on ipad" was caused by "Devi... View more
Hello,Not sure if anyone is experiencing the same issue as I but I am having inconsistent results when attempting to change a devices name, being the S/N when enrolled, to a more suitable "Room Name" - Inventory > General > Mobile Device Name. The As... View more
We're doing some testing in our QA environment and configured all our Config Profiles to match what is in Prod. We've enrolled 4 Mac's and they show Invalid and the Recovery key is super long. I did try the github reissue filevault key, also escrowbu... View more
Hello!I am curious to see if anyone else has seen this. I have noticed since macOS Sonoma has been introduced, it seems that when it gets to Locate Hardware Information (macOS version), it would take a few minutes longer than I have seen before. Now ... View more
Hey ya'll, we are about to roll out Jamf Connect to our users and I'm struggling with how to report our progress. Currently, we have a policy for the Jamf Connect app in our self service, and I can look at logs to see who ran the policy. My concern i... View more
I've been trying to use the api/v2/mobile-devices/detail endpoint to get data on all mobile devices registered with Jamf. I have already done the same for computers using api/v1/computers-inventory, but for mobile-devices there is a bug.When calling ... View more
Hi there, I have a script that runs once on each machine in our macOS fleet. The script essentially creates a launchdaemon that runs a script that kills and restarts jamf binaries on machines once a day to mitigate the jamf checkin issues (no we do n... View more
Hi Jamf Admins what can we do about screen time when parents set it?Can this setting be deleted via the Jamf Portal or is it only possible via the iPad itself or Jamf Parent App with clear Parent restrictions?If it is not possible to intervene via th... View more
I have a computer that is enrolled but MDM Capability is No and under Management, Management Commands are missing. I tried to re-enoll it via enrollment URL but that didn't make a difference. Any ideas? View more
I've been having some issues whereby JAMF Composer just seems to hang during the after snapshot on some software. It makes it through the initial indexing phase fine, however it looks like it hangs while adding files to the package staging area. It h... View more
Hi all. Looking for a fast way to verify a device is enrolled before shipping. We often receive Mac's to a central location before shipping-on to end-users around the world. Our supplier has a mostly-automated means of DEP-enrolling Mac's into Busine... View more
Is there anyway to run particular script when pushed a particular configuration profile to a system?use case: on some Mac jamf policy check-in policy stalled due to unknown issue, we have to ran killall command then run jamf policy command. so planni... View more
Right. Where do I begin.... I am going to try and be as constructive as possible rather than just complaining. We've been running Jamf Pro (currently 11.4.2) for almost two years. Since day one we had issues with out of the box or EACAS Macs fully co... View more
We have a user getting the below error and can't access anything. The help desk also reset the password. A couple of commands were ran, the removeFramework command was ran and they then tried the profiles -renew -type enrollment, and get the Update p... View more
What permissions are required to use the Search function for mobile devices? Trying to add this for our service desk but when I have the test user try searching nothing is returned. View more
Hello I have a question. We are currently testing Jamf Connect and we want to have it where on the second restart the jamf connect login window will disappear the authchanger should kick in but it does not. After the 4th restart attempt then the Logi... View more
Does anyone have an issue where Jamf's implementation of Service Now does not allow you to see tickets opened by others on your team? I opened a ticket to ask if this is on their radar and can we expect a fix. I got the usual boilerplate response (fo... View more
We've had about 5 students bring their iPads to us and say that all their apps have been deleted.Every app pushed out by Jamf is gone. Jamf shows that no config profiles are applied, no apps are installed, and there is no last inventory date - it's l... View more
How do we manage the "Automatically allow built-in software to receive incoming connections" and "Automatically allow downloaded signed software to receive incoming connections" options in the Firewall pane of System Settings? The only options in Jam... View more
Hello,A laptop was recently deployed to an end user and when the user attempts to install the MDM Profile, it prompts her for a username and password since she is not an admin.There is a local admin account that was created by the pre-stage enrollmen... View more
