After our server was updated to 10.31 the unknown keys feature is presenting itself in a number of profiles. At first all unknown keys were "payloadenabled" which per the release notes can be safely removed.However, now a number of the profiles have ... View more
I have a user who has iCloud setup on their corporate machine, their account instead of being the standard 500 local user ID has a User ID 12345678 digits. This usually tells me its tied to the iCloud/Apple ID the password cannot be changed locally w... View more
Hi everyOne, I need your help pls OR if anyone has get it this problem before when enrolling MAC M1Pls note that with others like MacBook Pro the same prestage profile works fine.So i explain :I added a macBook Air M1 to prestage profilei reboot the ... View more
We have ipad 8th generation and i need to turn icloud off but still leave mail app open. I know i can turn both off with Modifying account settings. But I still need to use mail app. View more
Essentially I have an enrollment script that calls on the custom trigger "FV2" to run, all using jamfhelper.During DEP enrollment, user needs to auth to Okta then create a local account using setup assistant. That user is an admin.However, based on m... View more
I'm trying to change some computer Prestage assignments using the MUT tool but having difficulty. In MUT I have selected 'Remove from Prestage' and then input the appropriate id# but when I run it it errors out with "404 error: Computer Prestage with... View more
Hi all,I have been tasked with bringing our Mac clients to 75% compliance with the CIS Level 1 benchmark for macOS 11. I am currently using the Jamf-provided scripts (https://github.com/gocardless/CIS-for-macOS-BigSur-CP) to automate rollout to our m... View more
Hello,I'm fairly new to managing Jamf, but not so much to its use. Right now I'm curious if anyone knows a way to help speed up the login process for my user's MacBooks. Right now, the computer boots to the login screen and users are prompted to ente... View more
I have been wanting to add fields in the DEPNotify registration process for the user's full name and email address. I have successfully made the necessary modification to have a field for the user's full name. The documentation inside the script stat... View more
I have two Windows servers in a shared resource internal domain running in a cluster. The public cert: jamf.company.org is installed on the F5 with SSL termination and balanced between serverA.local and serverB.local Yes, I know .local. It's this com... View more
Has anyone else run into this issue? It seems to be happening more and more to the point where most apps aren't installing. The weird thing is, this doesn't happen on all iPads, they will be the same type and the same iOS. Also, it's not the same app... View more
Hi there,Looking for instructions on how to install the Veeam Agent for Mac. Veeam doesn't have any instructions they just say to "refer to the documentation of your MDM solution.". Obviously there's nothing in the documentation for how to install th... View more
I am having trouble with configuring our Apple TV's. On Jamf Pro Pre-Stage enrollment it shows: Assigned - Pending Sync. I unassigned it from DEP and Re-Assigned by to Casper with no success. In addition to this, I am unable to change the name on the... View more
Hi. This is my first post, so be nice. insert laugh emoji here. The place I work at is having a hard time tracking workstations (PC and Macs). I don't have any good information on who owns a Mac. It's also part of university and different systems wit... View more
When i go to enrollment invitations and try to send a text enrollment invitation to any user that does not have ATT as a carrier the users do not receive the text and I have to use the email option. ATT users it works they receive the text jamf enrol... View more
Hello EveryoneMy team and I are planning an upgrade to Bigsur. and we want to automate it via script to avoid as much user interaction as possible. But as discussed in Jamf Nation, we can't rely on the "software --fetch-full-installer" command. I hav... View more
I just recently purchased two Apple Remote Desktop licenses for myself and my IT Specialist. I just added the licenses to Jamf and have not scoped it to any devices. Jamf is now saying that 1 of the licenses is in use, even though the software has no... View more
My organization is looking to automate devices going into lost mode after a defined frequency of not checking into JAMF. In review, we have a process that we can execute this process in bulk but still requires manual intervention. Does anyone know of... View more
We have one user with a Macbook Pro M1 Laptop. Big Sur is installed on the machine and the logged in user is a Mobile Account and has admin rights. File vault 2 is also enabled.Deployment was some month ago and everything worked fine. Two days ago th... View more
Our support team has been complaining about issues installing Xcode from selfservice for a few months. On the JAMF side of things no errors to speak off, all the management commands do their thing without issue. In the lab I can install xcode but it ... View more
Hello, Our Apple VPP token is expired in Jamf. If we renew this token with the same Apple Business Manager account, does anyone know what will happen to the apps we have deployed through VPP/Jamf? Will the apps be deleted off the devices automaticlal... View more
I am in the process of enrolling devices that have been wiped over the summer. They had been sitting for a while as we were upgrading our server(s). When trying to enroll, I get the 'The MDM server for your organization returned an unexpected status ... View more
Hello ya'll fair people of JAMFWorld So.... in this company we provide iPhones and we want to make sure only those that came from us are enrolled in. Would they ALL be in DEP that would not be an issue however some are not and can't reasonably be u... View more
Hi all, I have a Mac that hasn't been checking in for a month or so and I've tracked it down to recon getting stuck at "Gatekeeper status". Beyond unenrolling and re-enrolling (DEP mac), is there anything I should try? Attached is the verbose output ... View more
I know we're "behind" a version (we're on-prem), but we're seeing a lot of instances where cloning policies results in a new policy with no packages or scripts... almost like the clone button *removes* those now. I wasn't sure if I should even report... View more
Hi JNI have been actively trying to find other Jamf customers that are leveraging jamf data in external systems. Around things like data pipelines and webhook consumption. These features are great, but somewhat incomplete. I have been trying to find ... View more
Although I know the settings are depreciated for Big Sur, I have a profile installed with Allow on the Media Restrictions section. This is because I still have Catalina machines in use however when I check the profile in System Preferences on a Big S... View more
After much headache due to the lack of a native function on listing Site information on devices, I have found a relatively simple workaround. Create Smart Groups with no criteria assigned to each site.ex. 'Location 1' Site, 'Location 2' Site, etcCrea... View more
Hello,I would liked to know what procedure you used when your computers returned to stock, in particular if your computers are on DEP.Thank you. View more
Is anyone having issues with apps not deploying? We have several apps not installing that we have plenty of VPP licenses for. When you try to install the app from Self Service sometimes it just spins or goes dark like it tries to install or it says "... View more
