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Forum Posts

Managing software installs using JSS

Hello admins, I'm relatively new to managing macOS, but have been slowly learning JSS and using it to deploy policies to workstation. We are currently using K1000 to install applications to clients, however i would like to start using JSS for this. M...  View more

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Scripting help: JamfHelper

Having issues with several packages, in particular Acrobat where users never seem to quit out. Working on a script to check for running app, upgrade if NOT running, present user with a notification if it is. Have basic syntax down, but still running ...  View more

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Managing OS Version

Sorry if this has been asked already. I am new to JAMF. I was wondering the best way to control the OSX version that all of my computers are on? Can I force everyone to update to a certain version and keep them there until I want to force the next up...  View more

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Moving computers to unmanaged state

Hi Folks, I have seen a multitude of ways to get a Mac to an unmanaged state. I am looking for the best practice. When we refresh a Mac, I still want to keep a record that the computer was managed but is now unmanaged until it has been shipped out of...  View more

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iOS PreStage with SCEP WiFi user certs

Hey Nation, Wanted to see what all the cool kids are doing for iOS PreStage in a solely SCEP WiFi environment. Until JAMF implements WiFi setup configs for PreStage, what are you doing for the initial WiFi connection? It's the classic cart before hor...  View more

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Securly Filtering Global Proxy - iOS app problems.

We are using Securly content filtering on our district iPads. We use the Securly global proxy method. This year we have a bunch of apps that will not function with Securly installed. Securly's support so far has been to modify our PAC to not proxy th...  View more

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"Failed to delete Core Storage information"

For some reason, 3 of the 4 Mac minis from the most recent batchgave this when trying to erase the hard drive. Disk Utility had no problemerasing the drive and then the workflow worked fine.Googling found things from the 10.10 era or fusion drives wh...  View more

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Google Chrome display anomaly

Chrome seems to have problems displaying beneath tabs in JSS 9.97...has this been fixed in later versions? As you can see, makes editing scripts within JSS a real squeeze. Yea, we know we can edit scripts and copy/paste, etc.  View more

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Apple Migration Assistant not listing user accounts

I don't run this enough to spot a pattern butI tried to demonstrate usage to our help centrethis morning and it listed everything but the useraccounts which was the only thing we wanted to transfer.I've seen this before. Luckily there an alternative ...  View more

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Delete Mac Files From Laptop

Hi all, I'm trying to delete files created by students on shared MacBooks and MacBook Airs using JAMF. I don't want to unmanage them or delete the users, just get rid of the files (pictures, docs, downloads, etc.) from the previous school year so the...  View more

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upload devices to API using .csv

Hello everyone. I am wondering if someone could give me some insight on how to upload 600 iPad's to our API using a .csv file. We already have a spreadsheet of serial numbers for our iPad's compiled. Any help would be greatly appreciated!  View more

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Use JSS "Department" value in Script?

Can someone please give me a example on how to obtain a computer's assigned JSS "Department" value for use in a Bash script (that runs as a Policy payload)? For various logistical reasons, I don't want to query Active Directory for dept info (using /...  View more

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Login script for our DEP-created local admin

We've been using the DEP to deploy our computers recently, and it seems to be working fine. There's a few small changes I'd like to make to the local admin account that gets created on enrolment. I had hoped that the scripts that change the default u...  View more

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"Always-On VPN" - Only when Off-site

Hi, We have IKEv2 profiles pushed from JSS, enforcing always-on VPN on iOS devices, which is really, really, good. However, we have issues with printing (edit: using PaperCut Mobility printing [not dependent on bonjour, but... still not working]) and...  View more

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Looking for guidance

Hello Everyone, I have been searching here and the web for some answers to a puzzling problem. Our JSS is on version 9.98. Most if not all of our student Macs have been re-imaged using macOS 10.12.5 or 10.12.6, depending on when we imaged. The binary...  View more

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iOS Automatic App Updates

Is anyone else seeing iOS apps in their catalog not being updated when it is set to be automatically updated? I see a wide discrepancy between what the JSS is showing as its current version, to what my devices have installed, to what the current vers...  View more

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GSX connection erro

Anyone having issues with GSX warranty lookup? It was working 2 weeks ago and have been working with JAMF and still unable to resolve the issue. Attached is the screenshot:  View more

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Turn Off DEP PreStage Notification?

Last year we created a PreStage Enrollment to do some testing, and had assigned it just to a few Macs we were testing with. At some point the Enrollment profile got the option ticked to automatically assign all new devices. So, apparently this summer...  View more

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User access to Jamf only for certain policies

We recently implemented DEP using JAMF. I want to be able to provide my help desk team (the users who actually get to live with DEP) access to modify the DEP process such as updating packages and such, but do not want them to be able to touch other p...  View more

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MacBook Pro's shutting down in sleep

Hey JamfNation! hope you guys can help. I have been running into an issue where several users are reporting that when they close their macs and put them in sleep they come back the next day and it has completely shutdown. The battery is not drained a...  View more

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Screensaver

Anyone else seen the issue with the screensaver getting stuck? Moving the mouse or hitting any keys will not return to the login window or desktop. We have to hold the power button down until it goes to sleep and hit the button again to bring it back...  View more

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Reset local admin password every 6 months

Hi everyone, On all of our mac computer, we have the same local admin account with same password. We would like to have the password change every 6 months and have a randomly generated password. I know I can do this with a policy; however, we would l...  View more

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"Allow Network Users to log in" Missing!

Hello everyone, I am noticing that all troublesome Macs that stop communicating with our AD server have one thing in common and its that this option in System Preferences-Users and Groups-Login Options "Allow network users to log in at login window" ...  View more

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High Sierra (beta) with AutoDMG

Hi there! Currently we are deploying a base macOS Sierra through modular imaging, this 10.12.6 is comming from the default installer and recreated with AutoDMG. If i do the same with macOS High Sierra, AutoDMG does not recognize this version of macOS...  View more

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How to reset firmware password?

Hi all, Did something stupid... I used sudo firmwarepasswd -setpasswd to change the firmware password I got the following feedback, so I thought the password change was successful "Enter new password:Re-enter new password:Setting Firmware PasswordPas...  View more

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User Initiation enrollment failing

We have been using the User Initiation Enrollment where we send an email to the user, they log in, and the management profile is installed. This is our second year using this with no problem. This afternoon, this seems to have stopped working. The us...  View more

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