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Caching server versions

This is probably a stupid question but Apple's documentation for Caching server doesn't consist of much more than "Turn it on" and I can't find any info anywhere else. I finally got confirmation that our Mac Mini server running 10.11.6 is properly ca...  View more

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Re-claiming iWork App Licenses

Of course, now Numbers, iMovie, Pages, Keynote, and GarageBand come pre-installed on new iPads. I've heard rumors on Fraser & Bradley Out of School that you can re-claim each of those apps' licenses on the JSS and deploy them on other devices that do...  View more

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Apps will not install after enrollment of iPad

Yesterday I restored from an iCloud backup onto XXXXXXXXXXXXThe Restore finished normally, but the core apps that were scheduled for installation never went through after several attempts. I did a hard reboot of the iPad. Still no apps. • Other comma...  View more

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Patch reporting

Can JAMF please speed up the updates for PatchReporting over at JAMF? Sometimes we can't use Patch reporting 'as built in' because the system is unaware that Firefox, Adobe and so on has released an updated version. . I've found a workaround w/o usin...  View more

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Casper Focus adds teacher iPad to the list

I've been looking for a quick solution to this. I have an issue where my teachers will forget to exclude their own iPad for their Focus list and they end of locking themselves out of their own iPad. I then have to add my account to the classroom and ...  View more

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File Vault 2 - Decrypting SSD via Recovery.

Hello Jamf Nation Community. Our School is a new Customer of JamF. Our JumpStart is scheduled for early Jan. As the Sys Admin I am very excited to finally be able to play with Casper.Hoping someone in the Community can help me. I am struggling with D...  View more

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El Caption pre configuration Imaging Simple Solution?

I am trying to make an Image or snapshot of El Caption with Composer it's referring me to the recovery drive. The main target hard disk is grayed out and I am unable to select it. Its there a simple or easy way to select this. Is there a simple metho...  View more

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NetSUS - From Vanilla to Production

Hey everyone,For anyone interested I thought I'd share my experiences going from a fresh install of NetSUS to production. Due to the lack of how-to's and going on google-sprees, I spent about a week trying to figure out how to take JAMF's NetSUS appl...  View more

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Removing Adobe CC 2015 in preparation for CC 2017

I'm a little annoyed that Adobe's RemoteUpdateManager (RUM) doesn't upgrade our CC 2015 Mac labs to CC 2017, forcing me to get rid of CC 2015 and install CC 2017 from the package file I created with Adobe CCP (Creative Cloud Packager). I looked at th...  View more

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Propellerhead Reason version 9

Good afternoon everyone! Has anyone had any success installing Reason version 9 using Casper? We run a Reason server out in the wild for licensing so that end is covered. The Reason software installation quickest way to install according to them is t...  View more

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JSS commands not reaching ethernet attached iPad

I have an iPad was placed in "Lost Mode". We find the iPad and try to disable "Lost Mode", but can't because there is no wifi on the device. We do the iPad connect via Ethernet setup. We can ping the iPad, it has an IP address. When we send the disab...  View more

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Late 2016 TouchBar Macbook Pros Imaging from netboot

Has anyone been able to get a 15 inch late model macbook pro w/ touchbar to image, or even boot to netboot? I updated out netboot with the latest build using AutoCasperNBI. The only way to get the computer to even try to netboot is to use the Apple U...  View more

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Adobe Flash distribution change?

Many months ago when Adobe made it so we had to apply for access to a website to download full Flash Player install packages to redistribute to our users, I applied and got approved and I've been using the URL they sent me ever since. This morning I ...  View more

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add a script to an app install

We want to make OneDrive available in Self Service, but we need a script to run after install. It looks like you are supposed to make the app available in "Mac App Store Apps", but there is no place to add a script in there. My next thought was to cr...  View more

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Why can my non-admins can Partition the OS disk?!

El Capitan 10.11.6A non admin network user launches Disk Utility.- The main Hitachi disk is selected.- The Partition button is pressed.- He dials the wheel round from 1TB to 750MB- Partitioning happens, and a new 250MB partition is successfully added...  View more

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Outlook Autodiscover

Hi, I'm hoping someone here may have come across this before. We use a mixture of Apple Mail and Outlook 2016. Apple Mail does a good job of knowing if it's on an internal or external connection and adjusts accordingly. Outlook always seems to stick ...  View more

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Self-Service Troubleshooting Steps on iPad

We are seeing some iPads that, after the 10.2 iOS update, Self-Service displays "Cannot connect to server". JAMF Pro v. 9.96, SS app. (not the webclip) The iPad can refresh inventory and get on the internet fine. Re-installing the SS app doesn't help...  View more

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Creative Cloud Packager Won't start

Hi i used CCP a lot of times in the last year... but now wanted to install CCP on a new virtual machine to create all our packages up to date... After installation CCP won't open, its starts and closes right away... tried deleting application support...  View more

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MacOS Sierra not using the bypass proxy

So we have a proxy server we have to authenticate to with all external traffic. Standard stuff for a big company. In the past we've used *.company.com in the proxy bypass and things that were local didn't go to the proxy server. It seems all traffic ...  View more

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JSS MUT Inventory update bug?

@mike.levenick Such a lifesaver! use this for tonnes of bulk updates to extended attributes and great now that v3 allows user attribute updates. I am not sure where this bug lies exactly, but it seems upon several tests that updating an extended attr...  View more

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Chrome on iOS- Manage default settings .JSON?

Here's the scenario: In our school district, we now have over 400 student use shared ipads. The problem is, that the kids are just not logging into Chrome, thus, not getting the restrictions/safe search etc. On Windows machines, I can push out the de...  View more

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Image Creation

For years the way to image was through a "thick image", where you load a system up with the OS, put all the settings you want into it, and capture it. Now, it appears the "thin" approach is the way. That's fine, but I have some questions. I have used...  View more

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prestage enrollment for macOS X not working

hi all,i want to set up a zero touch configuration, but the process stops after the prestage enrollment :(i have AD, and want to have mobile accounts created on login. a local hidden admin account should be created too.this is how far it goes now:i g...  View more

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Energy Saver Set Shutdown Time

I have a little over 300 laptops that I would like to shut down every evening between this time and that time. I am able to make adjustments for this in configuration profile. However, a pop up window comes up warning the user that the laptop is goin...  View more

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Changing Local Admin Password

I need to change/setup a policy to change the local admin account password on all the managed Macs (One-time change for now, but eventually every 90 days). I've looked and I can't seem to find any place to do this. Any help would be appreciated. Than...  View more

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