is there a possible setting that erases all stored data on a supervised ipad after a certain time period of lets say, two weeks?I'm talking about clearing the photos, documents, files folders as well as app-specific folders like pages or keynote, or ... View more
Hi there,we are experiencing more and more problems with our students changing settings on our iPads in order to mess them up for the following classes.Examples of this include:- changing operating language and keyboard settings (e.g. into Mandarin o... View more
Below is a screenshot of the Jamf School Profile/Settings interface.I am confused about how to do this overall. Is the idea that you basically create holistic settings that are all encompassing for a type of device, and you put all of the things and ... View more
Below is a screenshot of the Jamf School Profile/Settings interface.I am confused about how to do this overall. Is the idea that you basically create holistic settings that are all encompassing for a type of device, and you put all of the things and ... View more
We have a question!We have for example 10 classes 5a,6a,7a, etc. with every same 71 teachers and diffrent 28 student per class and one teacher Group names NE16514teacher (see screenshot). All 71 teacher are Member of Group „NE16514teacher“ and Managa... View more
Our students are their own iPads and take them home (well, the parents bought them). At school, we experienced problems students playing private games or using YouTube during breaks (and even sometimes during classes).We created a location based prof... View more
A profile called "whitelist during school hours" is setup with a time filter. It has a whitelist, so that private games and other unwanted apps will disappear from the students' home screen. Unfortunately, the profile works only for 60-80 % of the iP... View more
We're currently integrated with Apple School Manager and have been noticing that students are spontaneously changing locations randomly. We have location mapping set to one location for all of our existing locations so they should all be the same and... View more
When I trie to import placeholders I get an error.Could not update placeholder 'iPad xxxx' for serial 'XXXXXXXXXX', the DEP placeholder doesn't existCSV file for testing isSerialNumber,Identification,AssetTag,AssignToUser,MemberOfGroups,AutomatedDevi... View more
iPads won't reinstall apps and apply profiles after erase. I can remotely eg restart the devices and the last check-in time shows that the iPads are communicating with Jamf. All iPads are Supervised. 9th Gen iPads have still iOS 15.5.I got apps insta... View more
Anyone have experience using the Web Content Filter in JAMF School to block URLs? We have some websites they want blocked while Mac's are outside our network and the profile is very different from the iOS one. View more
I am encountering some issues with Jamf School and our iPads. I needed to erase and reset a device yesterday and the apps would not load. After erasing and resetting numerous times, I noticed that the profile was pulling in on our guest network. This... View more
Hi All.We would like to block access to YouTube between certain hours for our iPads. It is obviously possible to do this via the Jamf Teacher App. I'm surprised that it isn't possible on a global level via the main Jamf interface.Or am I missing some... View more
So I am working to get Jamf Parent up and running and integrated with Jamf School, and i seemingly have done everything correctly. However, whenever a parent tries to scan the QR code to add their child's device to their Jamf Parent app, the message,... View more
So I am working to get Jamf Parent up and running and integrated with Jamf School, and i seemingly have done everything correctly. However, whenever a parent tries to scan the QR code to add their child's device to their Jamf Parent app, the message,... View more
Is anyone able to remotely update iPadOS with Jamf School?I'm testing a 14.6 -> 16.2 and left it over night to fail.Jamf School cannot determine the OS update status. The update likely failed on the device.There is no passcode and it was left plugged... View more
Hello everyone,can someone tell me why the observe feature only exists in the classroom and not in the Jamf Teacher? Is it an apple thing?Thanks for clarifying.Peter View more
Hey All JS Friends - this is my first post. tl;dr background infoOver the scope of my time on this MDM (since Zuludesk...) I looked over my shoulder at Jamf Pro and wondered if we had made the correct choice (I was a total MDM newb and was taking inf... View more
I am looking at wanting a Powershell script to access the JAMF School API to pull a list of devices and their WiFi Mac addresses.Any hints or directions for a start with he JAMF API? View more
Hi,I'm currently experiencing an issue regarding pushing out ibooks to our student iPads. Out of the 400 students we pushed the books out to, only 30 have received them. I'm aware that books can only be distributed to Apple IDs and all students have ... View more
The long version:Previously unmanaged Mac user population at my org. Spent the last 4 months aggressively chasing the users to get their devices enrolled and setup with management. This was a battle in itself. Many Mac users struggling with the the f... View more
I am trying to use JAMF School api for Teacher . It is working.The one endpoint that I am having trouble with is changing the student photoTeacher - Photo - Upload2.0.0Change a student photo item, type, descriptiontoken , String, (Placed in URL) Toke... View more
Hello y'all. I was just recently hired by a small (less than 500 k-12) students to manage their new 1:1 technology program. They had purchased 255 MacBooks, 180 iPads, and 60 Apple TVs. They also purchased Jamf School "at the recommendation of Apple.... View more
Hi,Location service is running and detecting correctly London/Europe. However the time still set to UTC. I cannot see any obvious payload in JamfSchool to update the time to London/Europe. Any other alternatives to set it up please? Thanks View more
For some unknown reason, the apps GoodNotes and TI-Nspire have been removed from a lot of students' and teachers' iPads. Now these apps show the status "Deferred item. Will be removed on 2022-12-28." I can only click on "Remove item", but I would lik... View more
We are trying to find a way to block the Freeform app on iPadOS 16.2 for our K12 District. We normally would use a Restriction Profile using the SafeList and Blocklist Payload but I do not see an option for that app. Does anyone have a script or way ... View more
I have found some information from a Jamf Pro system on creating a temporary Admin through Self-Service and would like to do the same using Jamf School but can not find any documentation if it is possible and how to get it set up. Our teachers are st... View more
I'm looking to distribute Apple Books and Audio Books to both one-to-one iPads and Shared iPads on Jamf School.We currently restrict most iPads and don't allow sign in to Apple Store. It looks like you need this. That's fine.I am able to deploy books... View more
As the title states, no matter how many times I try or what I do, I cant seem to get Jamf Safe Internet fully integrated with Jamf School. I have even had Jamf Support assist me with it, but that went nowhere, and even they didn't seem to know exactl... View more
