Jamf School
Approachable management for IT and educators
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Forum Posts

Change Lost Mode notification Jamf School

Hi allUntil now it is not possible to change a created LostMode text afterwards without deactivating the LostMode and reactivating it with the new/corrected text.Why is it not possible to change the LostMode text afterwards?How do you proceed?Nice Re...  View more

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Activeted Lost mode on more iPads than one

Hi all,Is there a solution to mark several iPads via Jamf and trigger a LostMode?e.g. 20 or more 50 iPads are stolen from a school and you want to activate the Lostmode with the appropriate message.How could we trigger this as quickly as possible and...  View more

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Mini Mac Computer Name Reverts to Default

Hello all! I'm new to JAMF. We have installed Mac Mini machines to be content caches for our iPads in the school system. They are set to configure themselves when they are plugged into the network and powered up. The default name is mac mini. I go an...  View more

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Inactive Ipads

We had our studnets hand in their iPads over the summer and know we have 1000s of IPads marked inactive in JAMF School. They can still be used, but MDM functions are not working. We cannot get them to switch back to Active unless we wipe and re-insta...  View more

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Import URL list into blocklist?

We are restricting access to several websites through a managed profile that has unwanted URLs in the Blocklist (formerly Blacklist). We now want to add several dozen more URLs to the Blocklist, however it seems the URLs have to be entered one by one...  View more

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Jamf School - Students Removing Profile

Hi everyone. Recently onboarded new MacBook Pro devices to JAMF School through Apple School Manager (added using Configurator 2). In the ADE profile, the option to allow the user to remove the MDM profile is unchecked but somehow students are still f...  View more

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Bulk Lost Mode for JAMF School

I’m wondering if there’s a way to enable lost mode on a group of iPads in JAMF School. Using the admin interface you have to click on each iPad one at a time and then enable lost mode. We have a number of iPads left over from last school year that ne...  View more

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AppleTV with Google Account Federation

Hi, I am trying to enroll our AppleTVs to JAMF School.All our MacBooks and iPads will have a Google login page like attached image. Can anyone share the procedures to enroll AppleTV into JAMF School? I have a DEP which skip everything except terms an...  View more

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can't manage ipads anymore

Good eveningI have recently become the new ICT manager at our school. I replaced the push certificate with one with my Apple ID. And pushed a new profile on all iPads with Apple configurator. In Jamf, the iPads are paired with the students again. So ...  View more

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XML Parse Error - Mac Packages

Hoping someone can help as this is getting really frustrating. I recently started in a district that is transitioning from Jamf Pro (Cloud) to Jamf School. I've been trying to build our mac app inventory for almost a month and it has been nothing but...  View more

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How to set AppleTV resolution remotely

Hi folks,we have to change the resolution for a lot (100+) AppleTVs in our schools. This is caused by issues with the projectors which do not work properly with the 4K signal.Is there a way to get this done without touching every device?  View more

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Where to take Jamf Exams?

Hello,Struggling to find the answers to this.I see you can buy the "Jamf Certified Associate Exam" and "Jamf Certified Endpoint Security Associate Exam" online for $100 each.Is it not possible to get certified for the Jamf 300(etc..), without enrolli...  View more

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Shared iPad immediately logging out users

We're trying to setup a few loaner devices at our schools in the event a kid forgets their iPad.I setup two iPad 9th gens for testing, setup the ADEP profile for a shared device, all users are setup in ASM.I logged in as a user and was prompted to cr...  View more

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Unable to update NEW MacBook Air

Hi, I am trying to update 60 MacBook Air. I pushed JAMF School to update 13.5 from 13.3 skipping 13.4.1 etc.It keeps failing. I tried updating to 13.4.1 and it stops at 10/15%.I tried restarting and redo but still failed. Any advise pls.  View more

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Unexplained EFI passwords?

Hello Jamf Nation! I work for an asset recovery company that regularly buys large lots of Apple equipment from schools, and as a result we are well versed in helping schools remove their devices from MDM and releasing them from ASM/ABM. Lately we've ...  View more

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PMSET issues

Hi,When I issued a sudo pmset repeat wakeorpoweron MTWRFSU 08:00:00when I check it will show the correct.Repeating power events: wakepoweron at 8:00AM weekdays onlyWhen I issue command sudo pmset repeat shutdown MTWRFSU 18:00:00 it shows only but mis...  View more

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BYOD with time filter messes up wifi

We use school profiles for our students' iPads (BYOD) with a time filter. Works pretty well but every time the profile is deactivated, the iPads forget the previously saved wifi passwords so the students have to reenter their private networks' inform...  View more

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Remove old user's iCloud from iOS device?

Hi Jamf users,I've been given a couple of old iOS devices but some still have the previous user's iCloud on them (yes, we did not block it beforehand ). They have been wiped and handed in and now of course these users have long been gone from the co...  View more

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