Jamf School
Approachable management for IT and educators
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Forum Posts

Shared iPad - iPadOS 17 issues

Hello everyone,yesterday, I pushed out the update to our 150 Shared iPads and today I saw, that they all lost their wallpaper, WiFi as well as the complete connection to our MDM. A connection with Apple Configurator 2 was not possible, too. The devic...  View more

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Apple Classroom - Separate SSIDs Not Working

Hello everyone,Our district has two seperate public SSIDs:CCS Devices (installed via profile)Concord BYOD (open public network)While all iPads are told to auto-connect to the CCS Devices SSID, this doesn't stop students from manually joining the gues...  View more

  • 270 Views
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Jamf School - Search with Asset Tag/Users

I am new to Jamf School. I would appreciate some assistance with some general questions. I successfully uploaded our asset tags into Jamf School to match serial numbers:Can I customize the search function so I can search using Asset Tag? Currently wh...  View more

  • 671 Views
  • 2 replies
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AzureAD integration - Jamf School

Hi,We are in the process of starting out with Jamf School for our 50 iOS devices. Due some internal policys, I might be in need of integrating AzureAD into Jamf School.How does it work? Is it only authentication (enrollment with AzureAD credentials) ...  View more

  • 445 Views
  • 1 replies
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Parent can't use Jamf Parent with one of their kids

Hi, everybody.One parent has being using Jamf Parent for a while with one of their kids. A few months ago they sent me an email saying it didn't work anymore. I asked for clarification, but I don't know if they never replied or if I lost the info. An...  View more

  • 319 Views
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send custom notifications to ipad - Jamf School

I was wondering if there are any ways to send custom messages/notifications to end user ios devices. This is mostly to inform users to install the latest ios update and to provide a date that we will force the os installation on devices.  View more

  • 386 Views
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Classroom Screen Observation WITH prompting

Hello everyone,we use Jamf School with managed classes (manually created in MDM). The teachers' iPads work fine with Apple Classroom.Is there a way to require students to consent before their screen can be viewed?Our school management would like that...  View more

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Profile messes up layout

I am restricting the apps my students use on their byod iPads during school hours using the positive list in the profile. As soon as the school hours are over, all the „private“ apps (games, social media, etc.) show up again, but in a completely mess...  View more

  • 347 Views
  • 1 replies
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Enable low data mode

Hi, were currently having some issues with our network thruput. Ive been looking at ways to save some of what we have, and have noticed that i could manually enable low data mode on my iPad. is there any way that i could roll this out through Jamf Sc...  View more

  • 900 Views
  • 3 replies
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Change Lost Mode notification Jamf School

Hi allUntil now it is not possible to change a created LostMode text afterwards without deactivating the LostMode and reactivating it with the new/corrected text.Why is it not possible to change the LostMode text afterwards?How do you proceed?Nice Re...  View more

  • 237 Views
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Activeted Lost mode on more iPads than one

Hi all,Is there a solution to mark several iPads via Jamf and trigger a LostMode?e.g. 20 or more 50 iPads are stolen from a school and you want to activate the Lostmode with the appropriate message.How could we trigger this as quickly as possible and...  View more

  • 886 Views
  • 3 replies
  • 1 kudos

Mini Mac Computer Name Reverts to Default

Hello all! I'm new to JAMF. We have installed Mac Mini machines to be content caches for our iPads in the school system. They are set to configure themselves when they are plugged into the network and powered up. The default name is mac mini. I go an...  View more

  • 1176 Views
  • 4 replies
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Inactive Ipads

We had our studnets hand in their iPads over the summer and know we have 1000s of IPads marked inactive in JAMF School. They can still be used, but MDM functions are not working. We cannot get them to switch back to Active unless we wipe and re-insta...  View more

  • 1210 Views
  • 4 replies
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Import URL list into blocklist?

We are restricting access to several websites through a managed profile that has unwanted URLs in the Blocklist (formerly Blacklist). We now want to add several dozen more URLs to the Blocklist, however it seems the URLs have to be entered one by one...  View more

  • 637 Views
  • 2 replies
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Jamf School - Students Removing Profile

Hi everyone. Recently onboarded new MacBook Pro devices to JAMF School through Apple School Manager (added using Configurator 2). In the ADE profile, the option to allow the user to remove the MDM profile is unchecked but somehow students are still f...  View more

  • 948 Views
  • 3 replies
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Bulk Lost Mode for JAMF School

I’m wondering if there’s a way to enable lost mode on a group of iPads in JAMF School. Using the admin interface you have to click on each iPad one at a time and then enable lost mode. We have a number of iPads left over from last school year that ne...  View more

  • 1582 Views
  • 4 replies
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AppleTV with Google Account Federation

Hi, I am trying to enroll our AppleTVs to JAMF School.All our MacBooks and iPads will have a Google login page like attached image. Can anyone share the procedures to enroll AppleTV into JAMF School? I have a DEP which skip everything except terms an...  View more

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can't manage ipads anymore

Good eveningI have recently become the new ICT manager at our school. I replaced the push certificate with one with my Apple ID. And pushed a new profile on all iPads with Apple configurator. In Jamf, the iPads are paired with the students again. So ...  View more

  • 422 Views
  • 1 replies
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XML Parse Error - Mac Packages

Hoping someone can help as this is getting really frustrating. I recently started in a district that is transitioning from Jamf Pro (Cloud) to Jamf School. I've been trying to build our mac app inventory for almost a month and it has been nothing but...  View more

  • 457 Views
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How to set AppleTV resolution remotely

Hi folks,we have to change the resolution for a lot (100+) AppleTVs in our schools. This is caused by issues with the projectors which do not work properly with the 4K signal.Is there a way to get this done without touching every device?  View more

  • 257 Views
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Where to take Jamf Exams?

Hello,Struggling to find the answers to this.I see you can buy the "Jamf Certified Associate Exam" and "Jamf Certified Endpoint Security Associate Exam" online for $100 each.Is it not possible to get certified for the Jamf 300(etc..), without enrolli...  View more

  • 1176 Views
  • 3 replies
  • 0 kudos