Hi all,I did an export of a SIS to Jamf School, which worked fine and the students and teachers now all have an account within JSS. How can I sync those users so they also exist as Apple School Manager accounts/Managed AppleIDs? I know it has somethi... View more
I work for an MSP and one of our clients is a school with around 150+ iPads over multiple campuses.We've recently made the move from Meraki to jamf and with 115 of them sitting in various states of OS versions, I don't seem to be able to get them pas... View more
I have a MacBook I bought back in 2019 for school and I have recently gotten the " MDM Profile Configuration Expiration Soon" message. (It'll happen in the next 5 days). I bought it with my money and set up my account as well but I think the school s... View more
Hi,I created a teacher, a student and a class. In the Classroom App I can see the class and the student and can manage the iPad. in Jamf Teacher I can see the class, but the student's iPad shows "not present". What info is missing? View more
This is sort of in regards to the issue of being unable to upgrade Shared iPads seemlessly to iPadOS 17 as per https://support.apple.com/en-ca/105058. I'm looking into how iPads by default receive and apply updates. I understand there is a restrictio... View more
Hi, I'm new to Jamfu (School). And I have a newbie question:)We migrated with our fleet of school iPads from MDM Mosyle, where we could set up the lockscreen elements very nicely. Jamf's options are more limited in this, so I'd like to make my own cu... View more
The Jamf profiles on our devices (iPads) are set to "non-user-removable". Some of our students get to keep their iPads after they left our school and of course they want to have unmanaged devices without any restrictions and profiles.Is it enough to ... View more
Hi all! Is anyone else experiencing problems with Jamf School and Classroom? Classes and lessons remain empty for teachers and I can't find anything wrong within JSS or Classroom. Jamf has updated the Education profiles, but no luck. Just wondering i... View more
I am experimenting with shared iPads and ran into the following issue that I get the message that it doesn't have any free space. Doesn't matter if I give a user 50 GB or 1 GB. During the last try it actually locked me out telling my I can't sign in ... View more
Hi all,I got a question from a customer, that they're trying to delete management on iPads that are in JSS. The problem is that their APNs is expired and the iPads don't have WiFi currently. I think it's possible to get WiFi on the devices, fortunate... View more
The top actually says everything.We have th issue, that some parents set up their IPads with Apple Child IDs and gave it restrictions, which are active during school time. Is there an option to disable thos restrictions when the IPad is in school? Th... View more
I have a profile that is just for setting a home screen on specific iPads, it worked initially but now when trying to apply it to a few new devices I get the following error:The profile “Home Screen (version:10)” is invalid. / The payload “Home Scree... View more
Hi Everyone. I have a profile deploying to a test iPad. The profile contains only a the following Airprint payload: .76 is a Printer Pool being shared on an iMac running Sonoma, wired ethernet.30 is a fairly new Ricoh printer, wired ethernetipad is o... View more
Hello,I have a list of serial numbers for devices from our inventory system and I want to see their status in Jamf School. Is there a way to search Jamf School using that list of serial numbers? I know this is possible in Jamf Pro, so I am hoping tha... View more
Has anyone updated active directory bound Macs past Mojave?I have tried updating to Catalina and newer but every time after logging in to a domain account it just sits there spinning.The setup is:Active Directory bound,Jamf enrolled,Mobile accounts t... View more
We are trying to use Jamf Teacher (v6.2.9) to only allow certain apps during a Leason. When we run a pre-configured Leason, only some of the apps set to be allowed appear on the student iPads.Example: we allow MS Teams and Garage Band apps, but only ... View more
Hi, I would like to confirm if my settings are correct?I have choose the defer to 90days and I uncheck App Updates and Software updates.My assumption was my devices will still be able to update to 13.6.2 but not Sonoma but it seems most of them detec... View more
We are used to deploying apps by choosing an app in the App Inventory, assigning a scope and picking some options. One of the options is on-demand installation, as opposed to automatic installation. On-demand installations allow a user to choose an a... View more
Hello,We are trying to figure out if there is a way to automatically set the "Location" of our iPads in Jamf School. We have a naming standard where the device has the name of the building as a part of the iPad name. Using that we have created some S... View more
Are there any known problems with the 17.1 update and especially Apple TV (no 4K)? tvOS 17 pushed to our devices without problems, installing 17.1 delivers the following error "Jamf School cannot determine the OS update status. The update likely fail... View more
Hi,I am currently budgeting for next year, and in the coming months we'll start using Jamf School more. I might have some money over, so I am thinking about getting the Jamf 200 cert since it looks like the one that has the most value of 200 and 240.... View more
What is the best way to release a device when it's no longer in your organization? You are able to do it through Jamf School or Apple School Manager, which option should you use?Thanks! View more
Hi all, I have seen by chance in our JAMF School instance that people from locations that should not be synced with Apple School Manager (turned off in the settings at JAMF) still show up in "People". How can this be? What am I doing wrong? View more
In all of our years of using JAMF School with shared iPads, we have had to manually reset a large number of iPads with each update. Even with the last update! This took us three days of work with two people. What's wrong with you that after years you... View more
What might be the problem if only Apple apps like garageband and imovie are being sent to devices, but not anything else?They all seem to be throwing errors on the first attempt to install and stopping the whole queue. Then sometimes they will random... View more
Hi,The students sees a blue icon at the top of iPad if a teacher use the screen view in classroom-app to watch his screen. Is this possible to get rid of this icon? View more
Hi All, We have an issue with students changing their background to a custom wallpaper after upgrading to ios 17. Students are doing this through focus mode. I can't find any restrictions to block this. Is there any way around this or a solution?Can ... View more
Hello all,we had a break-in at one of our schools.Among other things, iPads were stolen. The police is already investigating.A few iPads have network access again and report to the Jamfschool server. The thief has stored his own Apple ID and installe... View more
We use to have Google Chrome installed on all our Ipads.But all of sudden Google Chrome is gone.And now I can't add it again. I have tried deleting one of the iPads and creating a new profile etc. and only added Google chrome.But it still does not wo... View more
Hello,I am finding that some apps are failing to install on iPads and the details listed are "Internal Error." Has anyone else encountered this? When I had apps fail to load in Jamf Pro I would wipe the iPad and re-enroll and they would all load. I w... View more
