I have a profile that is just for setting a home screen on specific iPads, it worked initially but now when trying to apply it to a few new devices I get the following error:The profile “Home Screen (version:10)” is invalid. / The payload “Home Scree... View more
Hi Everyone. I have a profile deploying to a test iPad. The profile contains only a the following Airprint payload: .76 is a Printer Pool being shared on an iMac running Sonoma, wired ethernet.30 is a fairly new Ricoh printer, wired ethernetipad is o... View more
Hello,I have a list of serial numbers for devices from our inventory system and I want to see their status in Jamf School. Is there a way to search Jamf School using that list of serial numbers? I know this is possible in Jamf Pro, so I am hoping tha... View more
Has anyone updated active directory bound Macs past Mojave?I have tried updating to Catalina and newer but every time after logging in to a domain account it just sits there spinning.The setup is:Active Directory bound,Jamf enrolled,Mobile accounts t... View more
We are trying to use Jamf Teacher (v6.2.9) to only allow certain apps during a Leason. When we run a pre-configured Leason, only some of the apps set to be allowed appear on the student iPads.Example: we allow MS Teams and Garage Band apps, but only ... View more
Hi, I would like to confirm if my settings are correct?I have choose the defer to 90days and I uncheck App Updates and Software updates.My assumption was my devices will still be able to update to 13.6.2 but not Sonoma but it seems most of them detec... View more
We are used to deploying apps by choosing an app in the App Inventory, assigning a scope and picking some options. One of the options is on-demand installation, as opposed to automatic installation. On-demand installations allow a user to choose an a... View more
Hello,We are trying to figure out if there is a way to automatically set the "Location" of our iPads in Jamf School. We have a naming standard where the device has the name of the building as a part of the iPad name. Using that we have created some S... View more
Are there any known problems with the 17.1 update and especially Apple TV (no 4K)? tvOS 17 pushed to our devices without problems, installing 17.1 delivers the following error "Jamf School cannot determine the OS update status. The update likely fail... View more
Hi,I am currently budgeting for next year, and in the coming months we'll start using Jamf School more. I might have some money over, so I am thinking about getting the Jamf 200 cert since it looks like the one that has the most value of 200 and 240.... View more
What is the best way to release a device when it's no longer in your organization? You are able to do it through Jamf School or Apple School Manager, which option should you use?Thanks! View more
Hi all, I have seen by chance in our JAMF School instance that people from locations that should not be synced with Apple School Manager (turned off in the settings at JAMF) still show up in "People". How can this be? What am I doing wrong? View more
In all of our years of using JAMF School with shared iPads, we have had to manually reset a large number of iPads with each update. Even with the last update! This took us three days of work with two people. What's wrong with you that after years you... View more
What might be the problem if only Apple apps like garageband and imovie are being sent to devices, but not anything else?They all seem to be throwing errors on the first attempt to install and stopping the whole queue. Then sometimes they will random... View more
Hi,The students sees a blue icon at the top of iPad if a teacher use the screen view in classroom-app to watch his screen. Is this possible to get rid of this icon? View more
Hi All, We have an issue with students changing their background to a custom wallpaper after upgrading to ios 17. Students are doing this through focus mode. I can't find any restrictions to block this. Is there any way around this or a solution?Can ... View more
Hello all,we had a break-in at one of our schools.Among other things, iPads were stolen. The police is already investigating.A few iPads have network access again and report to the Jamfschool server. The thief has stored his own Apple ID and installe... View more
We use to have Google Chrome installed on all our Ipads.But all of sudden Google Chrome is gone.And now I can't add it again. I have tried deleting one of the iPads and creating a new profile etc. and only added Google chrome.But it still does not wo... View more
Hello,I am finding that some apps are failing to install on iPads and the details listed are "Internal Error." Has anyone else encountered this? When I had apps fail to load in Jamf Pro I would wipe the iPad and re-enroll and they would all load. I w... View more
I have a mac book that freezes as soon as it connects to Wi-Fi. It works fine when connected via Ethernet.I don't see any alarming logs inside of console (however I'm normally a windows admin, so maybe I missed something).If anyone knows about this i... View more
Hi,we would like to have the apps compass and calculator on the desktop for students.In the layout of the configuration these are also displayed but not on the ipads of the students.How can I install the software?RegardsStefan View more
Consider this: A user has been using their personal iPad at a school and is now given a new, managed, iPad provided by the school. The user would like to use the new iPad as if it was the user's original one.The challenge is: How does the user get th... View more
We are managing iPads for Education and a small hand full of Macs as Caching Servers for our City Administration. We were thinking about doing some certifications but it seems the focus is on Jamf Pro. At least the Jamf 100 seems to contain things th... View more
Is there way to block iOS 17? I would like to update to iOS 16.6.1 only.I have defer settings but is still showing up on iPads.Thank you View more
Why or how does the “Clear Parent Restriction” work?We have found that as soon as the function is triggered via Jamf Portal, the student iPad loses the set restrictions of the parent app, but shortly afterwards the set restrictions of the parent app ... View more
Split View for Jamf Teacher on iPad please? View more
When a configuration profile for printer management is deployed to a Mac before the printer drivers are installed, the printers are configured as generic printers. Even the release notes of Jamf School mention this phenomenon:Best Practice: Deploying... View more
I'm pretty new to Jamf, and I've never set up iPads for a school before. I'm wondering how I can set up Jamf to let students and staff use their Google credentials to log in to the iPads.My idea is to have students and staff log in using their Google... View more
HelloAlmost half of the apps won't be installed. Status is Failed and we get an error: "Bag Load Failed, The Internet connection appears to be offline.Error -1009 kCFErrorDomainCFNetwork." Sometimes the error is -1001.The installation process won't b... View more
Hi, are there anyway for me to disable all other apps except Google Chrome for macOS Device.By default we have Apple Pages, Numbers, Safari etc. During exam, I only want students to login and only able to use only Google Chrome.Thank you View more
