Jamf School
Approachable management for IT and educators
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Forum Posts

Execution Error for erase-install.sh

I have erase-install.sh (version 25.0) deployed to a computer for testing and get an execution error when running a script with commands.The script with commands:sh /Library/Management/erase-install/erase-install.sh --version=11.5.2 --check-power --e...  View more

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Unable to Restrict AirPlay on tvOS Devices

Does anyone else use Apple TVs with Jamf School but disable AirPlay on them? The Restriction payload hasn't been working for a while for us and I was curious if anyone else is seeing the same behavior. We have an open ticket with support for the issu...  View more

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Duplicating Web Clips that can't be Deleted

Hello Everyone,I've encountered a recent issue with Web Clips on my student devices.Normally these student devices have a group full of Web Clips. Different links to educational websites, some online PDF's, etc. I recently added an app to these devic...  View more

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GMail iPadOS App domain restrictions

Has anyone found a way to restrict the Gmail app on iPadOS to only allow access to school issued Google Workspace accounts? It seems to ignore the network level restriction. I've contacted Google about this with no success. Thanks!  View more

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How do/Do you educate your end users?

I am putting this in the Jamf School section because that is what we are currently using, but I believe this is a relevant topic for everyone.I started working in my position at a K12 school last summer and have been learning many things about techno...  View more

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Avoid creating web clips on iPads

Hi, I am just wondering if there's a quick way to ban all web clips from home screen or even better deactivate it in safari (script?) Activating a plain safelist and blocklist profile, unchecking: -safelist all web clips- has no effect at all.No Layo...  View more

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jamf school: layout already installed

Hi, we have a big problem with the layouts at our school. We have defined layouts (iPadOS) for school days. Unfortunately, the layout that should apply outside school hours cannot be loaded. Jamf has the following error: "Profile installation failed ...  View more

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Unable to re-enroll ipads on JAMF School

Good day. I'm a newbie admin on JAMF School and i've been stuck for 3 days trying to figure out why I am unable to re-enroll 2 devices on JAMF. These 2 devices has already been enrolled but they are currently in-active. May I know how can i re-enroll...  View more

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VPP migration if the old MDM server is down

Hello!We are in the process of moving from Apple Profile Manager to JAMF School. In the process, I've been trying to migrate the VPP licenses into JAMF for days. Unfortunately without success.My problem is that our Apple Profile Manger is no longer r...  View more

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Restricted Browser but still able to open

HiWe have one student whose iPad is locked down. Obviously we have to allow access to certain apps so that the student can work, however we discovered today that even though the student has his web browser restricted they are still able to open it wh...  View more

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No image for 9th Gen iPads

Hi,Has anyone else noticed that in JAMF SCHOOL, the image for any iPad 9th Gen device does not display an image. I opened a ticket with support (JAMF-3267445) but was told that we have to wait for the Jamf team to update this. I'm just wondering if a...  View more

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Options for deploying HPLJ with AirPrint

Hello! Looking for detailed options, preferably native or free, to deploy HPLJ printers with Jamf School. We are a primary Windows environment. Our print server is Server 2016 and mostly leverages a universal windows driver for the HPLJ printers on o...  View more

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Installing APPS - Click to install

Hello,I'm in very early days of Testing JamF School and I'm running into a slight problem that I hope is easily remedied.I have an iPad that is Supervised and Enrolled into JAMF.When I try an install a Free APP via JamF a prompt on the iPad pops up s...  View more

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Jamf School - Logging in on the application failed

Hi all,we use Jamf School for several months now and are pretty happy with it. Today we created a second "System Administrator" in Jamf School for personell redundancy.Since then the old (first) admin cannot login anymore and is presented a "401 Unau...  View more

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Feature Request - push internal apps

It is now not possible to push all internal apps with one click on every ipad. We have to reinstall the internal Apps one by one on every ipad. It would be a good feature if we can push all internal apps at once on every iPad. Best regards. Ralph  View more

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Unable to set "Device Name" for printer

Hello all,When using the Printer Management payload under Profiles, I am unable to set the device name of the printer. The important detail is that it is not the "display name". Currently, payloads will correctly configure the display name, then set ...  View more

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make unsupervised Devices shared iPads

Hello friends,After enrollment, I have some iPads left, which are marked as "unsupervised". They have network connection available and I can generally access/see them. I want to make them shared iPads, how can I achieve this?Thanks for sharing your t...  View more

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Batch removal of apps with Deferred Removal

We have several app we deleted from our student's iPads. As soon as we removed the students from the scope, the apps disappeared from their iPads. But they are still there, using storage, even though more than a month has passed. There's a fun "Remov...  View more

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auto-lock time on shared ipads

Is there a way to let the user change the auto-lock time on shared iPads? This topic is already discussed and solved for jamf pro using remote commands. But is there a similar way for jamf school? It seems to be possible in profiles using the passcod...  View more

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Student app login issues and version wackiness

Just thought I'd post this here just in case I'm not the only one with this issue. New installs of the Student app i.e. newly enrolled devices may ask for user credentials and a domain name to get into the app even if it's a single user device with a...  View more

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Apple Classroom Duplicate Request

Whether on-demand or automatic install, I receive a Failed status with the detail Duplicate Request when trying to install Apple Classroom. Despite the failed status, a functioning version of the application is installed. If on-demand, My Resources i...  View more

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Regular issue deploying apps

I am periodically having huge issues when trying to deploy apps to iPads in Jamf School.For example, I have 2 iPads refusing to install any managed apps at all at the moment with the error "The license could not be found. Please check the licenses in...  View more

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Adobe Creative Cloud Install

Hi all -Trying to install Adobe Creative Cloud through Jamf School. I have had success with other .pkg files, but the installer file generated from our Adobe Admin Console is opening up like a folder and not a simple .pkg file.I've scanned the posts ...  View more

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Monterey Block Jamf School

In Jamf School, We have a Restriction Policy with Software and App updates deferred for 30 days but our staff still has the ability to download Monterey.I tried creating a Profile Named Block Monterey and in the Safest and Blocklist I added /Applicat...  View more

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