So we using Jamf School and it works great most of the time. We use Jamf Teacher and Apple Classroom in our schools, teachers use Macbook Air and the students Ipad gen 9.Now I have one colleague with a problem I havent seen before. Everything works fine with Jamf Teacher, classes, groups, add apps, lesson templates no problem. But Apple classroom dosen´t works at all. No classes showing at start screen, only the option to create classes manually. Anyone seen this problem?

I have a TV app I would like to prevent from updating, but when I try to uncheck the boxes regarding auto updates they are greyed out and fixed to checked: Did I enforce that somehow for all apps, or is there a way I can uncheck the box to automatically force app updates? 

I had a few devices upgrade to iOS 26 and the homescreen layout is not working….has anyone ran into an issue with this? 

A Bold Leap Into AppleIt was the summer of 2024 when we were asked to do something our company had never done before. We were going to introduce MacBooks into an environment that had always been 100% Windows. Naturally, questions started flying. How would we manage them? What tools would we need? And, most importantly, how could we ensure the experience was seamless for our users? The hardware part was easy. We knew we could purchase them from Apple anytime. So, the MacBooks were purchased and ready to go, eagerly awaiting their release into our environment. The real challenge was management and integration. After speaking with our team and several vendors, we made our decision: we decided on Jamf. Paperwork signed, onboarding scheduled, and a new chapter began.One Year Later: A Transformation We Didn’t ExpectFast-forward to October 2025, about a year plus, and what a journey it’s been! We’ve faced challen

Hello, maybe someone can help me. The iPads are linked to Apple School Manager and JAMF School MDM. I can see the iPads in JAMF School, add location and profile, but nothing happens on the iPads themselves. During setup, it keeps asking me to log in with my Apple account; it doesn't show up as a managed iPad.Here's what I'm doing: I'm using Apple Configurator 2.- Connect the iPad to my MacBook, select the country and language, connect to Wi-Fi, and activate it.- Then I prepare the iPad using the Configurator.- In Apple School Manager, I assign the JAMF MDM instance.- In JAMF School, I assign the location and profile.- The Configurator then sets up the iPad, resets the system, and restarts it.- On the iPad, I select the country and language again and connect to Wi-Fi.- It says "Registering iPad."However, it doesn't say "This device is being remotely managed." Instead, I can click through the setup process until I get to t

All the sessions from the 2025 Jamf Nation User Conference are on YouTube. • https://www.youtube.com/playlist?list=PLlxHm_Px-Ie0DkjJe6xzYhFhwIn2SUhHJ

Hello. When we first started using RTS, in our presages, the device would change its name to the one designated in the PreStage. Now when we do RTS on an iPad, the previous name is retained. This broke a smart group controlled config profile installation (and uninstall) that we use during our enrollment process.Is this a feature or bug? The Global settings for re-enrollment makes no mention of device name retention or deletion.

How can I disable the Help Apple Improve Search Item in the Spotlight Section of the System Settings?I can't find anything in Configuration Profiles and didn't find something related in com.apple.Spotlight.plist in /Library/Preferences/ or ~/Library/Preferences/.

This is a minor thing, but I’m trying to limit the amount of unnecessary popups that people are exposed to when logging in to our lab machines and I was wondering if there’s a way to set the “Welcome to Jamf Connect” splash screen that comes up when you log in to be off for all users? I know you can check a box to say not to display it again after the first time, but I’d rather be able to just set it to never show up.I thought the option in Jamf Connect Configurator to “Show welcome window” controlled this, but I have it unchecked and the welcome window still shows.

Is there a trick to removing “information” notifications?I have 25 of them now, everytime I manually refresh all devices, I end up with one.I can’t mark them as resolved (the whole thing just freezes / does nothing), and I can’t delete them because they aren’t marked as resolved.Some of them date back a couple of months now.

Hello everyone,I’m fairly new to Jamf administration and I’m looking for some guidance on deploying Cisco Webex on macOS.Is there a recommended way to:Install Webex silently via Jamf Pro (I deployed it via Mac Apps from Jamf Catalog)  Pre-approve or suppress the Webex EULA prompt(Cannot make it happen :()  Enable automatic sign-in for users (Created a configuration profile with Custom settings and Schema but it’s not working)Any advice, documentation, or examples would be greatly appreciated.Thanx

Hey Jamf Nation!Do you have questions around Admin SSO or are you running into issues configuring it? We are here to help!We’ll be hosting our third session of our Admin SSO series on Wednesday December 10th at 2PM CST. These sessions will occur twice monthly for an hour with an open format where Jamf experts will be online to help you through enabling Admin SSO and answer any questions you may have!To sign up for an upcoming session please email beta@jamf.com. These sessions are capped at 10 customers and are first come first serve to best support a small group conversation and ensure you leave with answers or guidance towards setting up Admins SSO.We’re excited to hear from you!

I am experiencing problems when trying to install apps on devices with iPadOS 26. It works fine on 18.6 and older. The error I am getting is "A TLS error caused the secure connection to fail." It works fine on mobile hotspot, so it has something to do with our corporate network and the changes that Apple made with iPadOS 26.Is anyone else experiencing these problems as well?

Currently pulling my hair out with Google searches and useless tutorials. It looks easy with PreStage Enrollments, but unfortunately I have iPad that were bought before setting up Apple Business Manager. Is there a way to get shared iPads to work with manually enrolled iPads or a way to apply a PreStage profile to a manually enrolled iPad? I am using Jamf Pro non-k12. Thanks

On Saturday, December 6, 2025, Jamf Cloud Infrastructure will be patched. During this time, you will be logged out of your Jamf Pro instance. The purpose of patching is to ensure that Jamf Cloud infrastructure and the database service are up-to-date, stable, and safe from security threats. Please see the times for our regions below. Hosted Data Region Date Start Time End Time us-gov-west-1 December 6, 2025 0800 AM CT 1200 PM CT

Today we are releasing Jamf Pro 11.23; highlights include:New Settings for Privacy Preferences Policy Control and Platform Single Sign-onJamf has expanded support for additional Privacy Preferences Policy Control restrictions and the Single Sign-on Extensions payload with new computer configuration profile keys. This update enables administrators to define and deploy more granular privacy and security permissions for macOS devices while streamlining the user experience.Return to Service EnhancementYou can now add more than one payload to a configuration profile when configuring Return to Service in a PreStage enrollment. Previously, only one Wi-Fi payload could be used. For additional information on what's included in this release, review the release notes

With Jamf Pro 11.23, get more granular app controls with new Privacy Preferences Policy Control settings, new computer inventory attributes for more precise app version reporting, and use Return to Service with configuration profiles containing multiple payloads!Be sure to check out the Jamf Pro release notes for all of the exciting new features and enhancements.Thank you for your continued support and feedback!

Hi,We have several iPhones that are listed in Apple School Manager and assigned to the Jamf School portal. However, when we attempt to enroll the devices from the iPhones, we receive an error stating: "Access blocked, does not comply with Google policy."We are not facing this issue with iPads or Mac devices — only iPhones are affected. As far as we are aware, there are no active policies set in our Google Workspace that would block enrollment.Do you have any idea what might be causing this issue?  

Edited 4SEPT2024: Updated information with the release of Jamf Pro 11.9 for PSSO and Device Compliance.  Also added link to Jamf Pro documentation. Jamf Learning Hub Instructions: https://learn.jamf.com/en-US/bundle/technical-articles/page/Platform_SSO_for_Microsoft_Entra_ID.html Current Public Preview Limitations What is Public Preview

We recently upgraded from Jamf Connect Login 3.3 to 3.5 to fix a keychain popup bug from earlier this month:This had the unintended consequence of breaking the “password sync” feature of self service +:Clicking the link to “Sync password” leads to a greyed out credential screen. This screen contains the correct email address and presumably correct password.The “change password” feature of self service plus seems to work, the local password and idp password will match afterwards, but self service plus doesn’t recog

Hi All, We are planning JAMF Pro 11 integration with Cisco ISE version 3.2. I would like to know if it will support it and if we can have a step-by-step process for what needs to be done and how. Please need the help.

JNUC 2027 - Anaheim, CA - October 26, 27, 28Join us for the 18th annual Jamf Nation User Conference, happening at:Anaheim Convention Center800 West Katella AvenueAnaheim, CA 92802JNUC 2028 - Portland, OR - October 17, 18, 19Join us for the 19th annual Jamf Nation User Conference, happening at:Oregon Convention Center777 NE Martin Luther King, Jr. Blvd.Portland, OR 97232JNUC 2029 - Washington DC - November 6, 7, 8Join us for the 20th annual Jamf Nation User Conference, happening at:

I’m looking to add an additional MDM solution to our devices in Apple Business Manager.  With the release of OS26 (Tahoe) it appears now that devices enrolled in Apple Business Manager can use ABM Migration to change the Assigned MDM server “on the fly” without having to re-enroll the device.  I’m testing this, but it doesn’t appear to be doing anything with the device I’ve moved to a different MDM server.  A quick check seems to indicate that this feature MIGHT need to be enabled in our Jamf Pro account.   Has anyone else had this issue or know how to do this?

On the Jamf School dashboard, I can see the 6 most active users. I’d like to know if there is a way to see who actually uses their iPad. I introduced Jamf School Teacher, Student, Class Assigner, and Apple Classroom this year. I’d just like to see if there is a way for this. The number 1 teacher has used her iPad 2200 times, the other is 1100, 3rd place is a little over 200. The rest are under. We are a Google district for majority devices.Thanks! 

Hey, all! Does anyone recommend a nice/pretty way to use with iPad's ADE as in "user-will-be-in-awe-to-go-through-this-setup" ?I'm trying to setup some sort of onboarding for the iPads (1:1, not shared) in a similar way that we have for macOS, but I couldn't find anything (or, quite possibly, that I'm not searching in the correct ways in here ). I've tested the ADE with a prestage and it's working fine, plus the few Config Profiles that I'm doing testing with are landing correctly...just I need to make a more personalized "Corp-feel-like" experience...Btw, I'm using Jamf Pro - I need a way to have the user guided through the few hurdles with  Compliance (Register with Microsoft), Zscaler, etcThe enrollment customization part I have it sorted out, but it's not going to "enforce" the user to "click-here...run-this"...I think I need more of the 1st app to be triggered right after the ADE completion (maybe running temporarily as single-app mode?), where I can put some inst