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Forum Posts

Extension attribute with Network Segment help

I am trying to make an extension attribute to report which network segment a device is in for reporting to a "search inventory" report. Since you cannot really report on JAMFs network segments in settings in any meaningful way I am trying an extensio...  View more

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Jamf Connect: Okta vs AzureAD ?

I've had Jamf Connect Login / Sync v1.x configured with Okta IDP since inception ~1.5 to 2 years ago. As I'm looking to roll out Jamf Connect 2.x now I wanted to check with the community if there are any pros/cons of AzureAD over Okta as an IDP? Give...  View more

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Automate Full Disk Access

I need to get a way to automate the full disk access and accept incoming network connections... I can't seem to drag/drop the required files into the jamf PPPC util. Is there a simple-ish way to set it up on a device per the doc and then export the i...  View more

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View software by 'Publisher'

Is there a way to pull an inventory of all machines that have any software installed by a publisher (which would have multiple potential applications)?  View more

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Jamfcloud down?

Is jamfcloud down for everyone else? According to isitdown, it is...I can't ping or anything.Just wanna make sure it's not just me. NVM, it's back up now...  View more

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Help with a computer rename script

I've been using this script for the last year and it's worked fine, but is now failing with the following error.We get the username from the computer record in Jamf Pro as well as the model, truncate the model name (so MacBookPro16,1 becomes MacBookP...  View more

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Mobile Device Age Reporting

I have looked through everything that my searches have shown on how to get the age or manufacturing year of Mobile Devices. Unfortunately, I have not been able to find how to get this information using Jamf's reporting. Has anyone been able to gather...  View more

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LogMeIn installation on BIG Sur

Hello Jamf Nation, We have been having a really hard time silently installing LogMeIn as the Extension pop ups are still appearing despite adding all the necessary PPPC, System ExtensionS We have a policy setup that Installs the Client with the follo...  View more

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Deploying macOS Updates in a Big Sur world?

I feel like we've finally got a handle on application patch management (unfortunately only using Jamf Patch Management for reporting...but that's another thread) and now we're turning the focus toward macOS. With Apple no longer releasing downloadabl...  View more

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Big Sur Filevault

Hi All, we have our setup the following: Automated Device Enrolment (creates Local Admin Account)Jamf Login - O365 - all users are standard users. Policy to set FileVault at next logout. This is set by a policy defined in 'Policies'. I am now getting...  View more

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Silent Mobile to Local Account conversion?

I'm looking for a script that will silently convert a Mobile Account to a Local account, leave AD inplace and make the user admin. Rich Trouton's script is great but requires input. However I have edited it to remove the section that unbinds from AD ...  View more

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Jamf Protect vs Sophos

Hey guys I am currently looking into our renewal of Sophos Anti-Virus. We currently role this out for mac and windows but was wondering if any of you guys have used both Jamf protect over Sophos  View more

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Limited Help Desk Access

I was looking into ways to get our help desk limited access to JAMF for some read-only or low impact actions - like finding a FileVault 2 Recovery Key or unlocking a locked local user account. What do you allow your 1st level techs access to in JAMF ...  View more

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Program Would Like to Filter Network Content pop-up

I have run into an issue with two programs now. Carbon Black (on premise) and Pulse Secure. Both programs include a network filter. I have instructions for each of them from the Vendor. They both include a Privacy Preferences Policy Control, System E...  View more

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TableauDesktop Registration

Team, guys can you help me with having an issue with automatic Tableau Desktop Registration for multiple users. Trying to follow document from Tableau but it couldn't help. Need your suggestions on this. https://help.tableau.com/current/desktopdeploy...  View more

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Problem Configuring Jamf Infrastructure Manager

Looking for advice setting up a JIM on Ubuntu. I get the following when trying to enroll the JIM. WARNING: An illegal reflective access operation has occurredWARNING: Illegal reflective access by com.google.gson.internal.reflect.UnsafeReflectionAcces...  View more

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Record Mac Activity to Generate CPU Usage Report

Hi, I'm wanting to track the CPU/RAM usage for certain users. I want to see if our Sophos Endpoint Security is spiking in its usage of the computers and know if it's possibly slowing down the engineers who work on our software. I saw a program called...  View more

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Configuration profiles not removing

I have a few machines that won't remove config profiles when removed from scope. In the management tab commands show pending. MDM says running or not available on the client (hugely helpful). Renewing the MDM stays at pending. Logs just show command ...  View more

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IOS update 14.3 on ipads...

I work for a school and we recently had the 14.3 update, some of the apps have disappeared off the ipad screen, when you go to self service it says reinstall on the app but it wont reinstall, it will however let me install new apps...I have had sever...  View more

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VMWare Fusion 12.x

Has anybody run into problems with DEP and VMware fusion since going to 12.x? All my new/linked clone VMs seem to work during the setup wizard (meaning it says this device is controlled by the company, blah blah), but by the time it gets to the login...  View more

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Wipe Command 6-digit code not working

Send the Wipe command from Jamf Pro to a Managed MacBook Pro running Catalina yesterday. The MacBook immediately booted to the lock symbol but the 6-digit code did and still does not work. The Management history on the MacBook's Inventory shows the 6...  View more

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Jamf Wipe code not working

I have a test MacBook Pro that I issued a Wipe Computer Command to. The MacBook now starts up with the lock symbol, but the 6-digit code does not work. The code is correct as up until yesterday i could see it in the device's management history, and t...  View more

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RE: Moving from Mosyle/Jumpcloud to JAMF/Okta

Hi all, I hope everyone had a great Christmas and New years? So we are in the middle a project to change our MDM provider from Mosyle to JAMF and Identity management from Jump Cloud to Okta. Now I am quite new to MDM solutions at least at this level ...  View more

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Device is busy will try again

Education/School setting and using Jamf to push out apps. Two different schools, two different apps and iPads. Updated inventory numerous times today, still says device busy, will try again. How do I fix this, it's driving me insane!  View more

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Device busy, will try again

Currently using Jamf as a managment solution for iPads in schools. I have licensed Adobe Scan through Apple School Manager and set up the app to push out to all iPads in the school. The specific user who requested the app, her iPad constantly says De...  View more

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iPadOS: Awaiting final configuration from loop

Our organization recently moved over to Jamf Cloud from on-prem hosting. Trying to provision five iPads for a department. Stuck on awaiting final configuration from "our organization" loop. Has anyone experienced this before and if so how did you res...  View more

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