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Recent Issues Binding to Active Directory

This is not necessarily a Jamf/JSS question but there are a lot of smart people here so I figured it would be a good place to ask. I have always done my binding manually and not through our JSS. I am having issues binding any Mac system to Active Dir...  View more

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Strange timing issue in JSS 9.93?

Hi Folks, We are on JSS 9.93 and have a client side limitation enabled. Policies are set to NOT run between 7 AM and 10 PM. Looking at logs overnight, a lot of computers are in the pending state. However now, I am seeing computers showing up in the l...  View more

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jss workflow for lab Macs

I was just wondering what other people were doing to setup their lab Macs. At a minimum do you have to manually create an admin account? I have a super easy setup where everyone uses the same login credentials. Just curious how other people do it, as...  View more

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VM clients in test environment

I am trying to use VM's in my test environment but they keep appearing as MDM Capability: NO. I have seen some post that stated all I needed to do was set my VM so that it has a 12 didgit serial number which I have done, but still the VM appeasrs as ...  View more

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Macs Freezing When Left On Overnight

Hi guys... Hoping someone can shed some light on this for me. I am experiencing an issues where a mixture of hardware in the shop I work in has an issue with freezing up when left at the login screen overnight. I've done some reading about this on ot...  View more

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Remove built-in apps

How do I remove pre-loaded apps from an iPad? Our iPads come pre-loaded with Pages, Keynote etc which we will not be using. Is there a way to remove them using the JSS?  View more

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How are you managing Apple Classroom classes?

We are currently setting up trial classes for Apple Classroom and I was just wondering how different people were managing their classroom set ups? It seems pretty daunting having to go in and manually add students to every class since there is no way...  View more

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Non DEP IPad 2 will not appear properly in JSS

It looks like during a test or old trial for JSS mobile devices, this device appeared.I have reset it.deleted every instance, I could find based on the serial number.Prepared it using Apple Configurator 2.Apple configurator shows it as supervised but...  View more

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Fixed ScreenSaver Time - Password Require - Help!

Hello Community, since a few month I to fix this issue... It is simple but nothing works. I want: ScreenSaver after 5 minutes Immediately Password Require I try it with a configuration profile, it works sometimes and sometimes not. It is a bad option...  View more

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Demoting local admins

We have student Mac's that are using AD account's. These accounts are being created as admin's & they need to be demoted to standard accounts. We also have a hidden admin account that needs to keep admin rights. I am not "fluent" in scripting. Would ...  View more

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JSS on Ubuntu 16.04 LTS?

I'm setting up a new load balancer in front of our JSS and was going to use tomcat8 since the 9.93 Linux install guide recommends that. However, the same guide also recommends Ubuntu 14.04 LTS, which doesn't have tomcat8 in the package manager. I dec...  View more

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Office 2016 Cannot Write to XSAN

I’m having issues with all Office 2016 for Mac (v.15.24) programs being unable to write/save files other than PDF to our XSAN and user homer folders. Excel spreads (.xlsx), word docs (.docx), powerpoint (.pptx) files refuse to be written despite user...  View more

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Fast User Switching symptom uncovered in 9.93

Hello Starting yesterday, we noticed our newly-imaged Macs have fast user switching disabled when a standard user signs in and the setting remains grayed out even when the Users & Groups menu gets unlocked by an admin. JAMF has uncovered this symptom...  View more

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Desktop wallpaper is locked

I was pushing a restrictions profile to my users that limited access in System Prefs. It also set the desktop background to /Library/Desktop Pictures/El Capitan 2.jpg. Even though I didn't click the checkbox for "lock desktop picture", my users were ...  View more

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VNC

Anyone has a script for enabling and putting password on VNC under Remote management?  View more

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What happens when you delete a VPP account?

We have 2 VPP accounts at the moment, one of which is assigned to another MDM and I have the option to reclaim the token for that account. I would like to delete that account. What sort of effect would that have? Will it remove any of the apps from t...  View more

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Mass delete /System/Library/User Template Folder?

Hello fellow admins! I have an interesting issue, research at my company around why everyone's hard drives are filling up has led me to find that most of the people in my company have a 50GB System/Library/User Template folder, which I think was the ...  View more

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Port # for JSS API

One of our schools is working with a third-party to push apps to their iPads. They require us to open port 443 on our firewall to access the JSS web interface so they can connect with Casper's API. We prefer to try to avoid that. Does anyone know if ...  View more

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Sluggish JSS web interface after upgrade to 9.93

Since upgrading to 9.93 the JSS web interface is been extremely sluggish in it's performance. Pages are slow to load or refresh, links are unresponsive at times, various issues throughout the interface now.The one big change is that I did enable the ...  View more

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