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Jamf Pro 11.5.0 Beta is Now Available

Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J...  View more

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Remove a users Microsoft Remote Desktop Plist

A user is having issues connecting to Microsoft Remote Desktop on a particular mac. They can login fine from another mac. How can I delete the plist on the mac that isn't working please almost reset the Remote Desktop settings. I have ARD available, ...  View more

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Updating a package?

Our current VLC package that we created with Composer also contains all the default user settings etcetera that we set up. Now that there is a new version to patch the Sparkle vulnerability, is there a way for us to somehow update our existing packag...  View more

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Dock items add and remove

I've noticed that if I create a policy to add or remove dock items, it only effects current user accounts. I created a policy to remove a bunch of dock items (mail, contacts,itunes,app store,maps,ibooks etc...). If a new user logs in, AFTER THE POLIC...  View more

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iCloud Computer Wipe Surprise

So I just found out something that was very surprising. The genius bar will wipe a student's computer without an admin password as long as he/she is signed in with iCloud. I had a computer that had not check in for a while, so I had the student bring...  View more

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Autonomy Connected Backup 8.8.5 update from 8.8.2

I am looking to see if anyone has deployed Connected Backup to your environment and how did you retained the end user account info or configuration. I am testing the latest version and the install went fine but the account is not longer active after ...  View more

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Force SMB2/3 Connection

Does anyone know how to force an SMB2/3 connection on a Mac. I seem to be getting an error on a MAc when setting up using DEP and binded to AD  View more

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Office for Mac 2016 15.19 - really?

JAMF's Office for Mac 2016 page has been updated with version info 15.19: here Microsoft AutoUpdate does not show this update available, also there is no info about 15.19 on Microsoft Support portal. Is that official release, or the Insider Preview b...  View more

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General system maintenance script?

Does anyone have a script that they use to run maintenance tasks on a system, such as a computer lab machine, that is used by multiple users and/or left on for extended periods of time? I don't have any specific things in mind at this time. I'm tryin...  View more

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Script Halting Policy

Hello, I'm hoping there is a quick and simple answer which I just haven't stumbled across yet. Currently, we have applications which we want to launch at the beginning of our enrollment policies to notify our end users about how long the installation...  View more

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Transitioning from Profile Manager to Casper Suite

We're about ready to start getting our Macs onto our new Casper Suite setup, but we seem to have run into a bit of an issue - on Macs that are enrolled in our old Profile Manager setup, the QuickAdd package installation fails. I discovered that I can...  View more

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App Store Auto Updates - Need Help

Hey everyone! So I recently tested the App Store doing auto updates in El Capitan on items like Keynote and Pages and it was cool because I was logged in as a standard user and the apps updated themselves without needing admin rights. I set the App S...  View more

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Set Default Display Properties of the App Catalog

Hello. Does anyone know how to set the default display properties inside the app catalog? Right now it opens with all of my categories shown in expanded view. I'd really like to have the page display with all of the categories collapsed as a default....  View more

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Casper Newb Guides

hey everyoneI am a Casper Suite newb and need to get some experience with itDoes anyone have any good step by step guides they can point me to?Want to start off with an easy one and package chrome Cheers  View more

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File sharing distribution point - HTTPS/SMB

Hi, We are using JAMF Casper Suite version 9.81 (without test environment) and we have questions about file sharing (distribution point) if we want to use HTTPS.At this time, we only use SMB file sharing for one distribution point. If we want to acti...  View more

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CreateUserPkg to update passwords?

Hi all, I'm successfully imaged a few machines with the and used createuserpkg to set the admin account/password. Has anyone attempted to update the password (we need to do this quarterly) by creating another pkg and pushing it to the machine with th...  View more

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NetSUS Appliance on RHEL 6.5

Hey all, Was hoping for some help on this issue. Recently, we've been told that we have to move to RHEL instead of using the Ubuntu OVF. I have built out a RHEL box and uploaded my standard NBI that is on all my other NetSUS Appliances. I configured ...  View more

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Serial Number and User Name extraction

I'm looking for a way to get the username and serial number from a user's iPad to be able to send it to a form (PDF, PHP, etc) for their user agreement. I want to be able to do this programmatically without much user interaction. From what I've seen ...  View more

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Unable to Migrate Scripts to the Database

After clicking "Migrate" and clicking "OK' to the warning prompt in the Casper Admin application, an error message is received that says that .sh could not be uploaded. The Casper Admin Sync log shows an error message that says "Temp Folder could not...  View more

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Self Service error Contact administrator

If a software is already installed on a Macbook and the user tries to install it again from Self Service then in this case Self Service gives you an error message "contact your administrator". In logs it shows that DP is already mounted. The question...  View more

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Time Zone on iPads

Is there a way to set Time Zone on iPad devices. The problem is that when iPad is initially set up even though the Location services are enabled but the iPad is still stuck on Los Angeles unless you go inside and change it to Manual and your local ti...  View more

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