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Forum Posts

Bundle ID and URL for ScreenFlow 7

Hi everyone, We have 10 Licences for SF7 for Mac via VPP. I went to push one licence to a computer but it kept failing. As a bid to resolve the issue I tried refreshing the App catalog multiple times in VPP settings with no luck. I then tried removin...  View more

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Password Sync Issues

I have a user that updated their AD password but when logging into the machine while off of the network, it is still using his old password. When logging onto the machine while wired into our corporate network, it uses his new AD password. What can b...  View more

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Unable to Unarchive installer

Hello all, first post here. I am attempting to update student devices from sierra to high sierra (I know we're a bit behind the Mojave update, we're just not ready to make the jump yet). I am accomplishing this process by caching an installer by poli...  View more

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Master distribution point mounted as read-only

I just setup a new Jamf Pro server running on Ubuntu Server 18.0.4 LTS. I followed the steps outlined in this article. I typed everything exactly as written. These steps worked seven months ago when I deployed another Jamf Pro server, so I'm confused...  View more

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Problem Pulling Computer ID with JAMF API

So I am using the API calls to Pull a computer ID. Here is the API Page with the Computer information. JSSURL:8443/JSSResource/computers/serialnumber/#########/subset/general ----- -- 3258 Hugonaut ##:##:##:##:## ##:##:##:##:## #.#.#.# #.#.#.# ######...  View more

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NYC Metro JAMF User Group December 2018 Meeting

The 27th NYC Metro JAMF User Group meeting will be held on Wednesday, December 5th, 2018 4:30 to 6:30 PM at Apple Executive Briefing Center, 100 Fifth Ave, New York, NY, 10014 Join us for a Post-JNUC wrap-up!We'll go over some of the bigger announcem...  View more

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System Preferences - Energy Saver

Hi Folks! Upper management asked if I could create a script to manage the power settings for our iMacs. The built in config profile settings in the JSS don't seem to match and they couldn't get it to work to their specs. So I came up with a script to...  View more

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Management Action Icon Missing

For some reason, our Management Action notification (triggered by User Action/Deferral in a policy) isn't showing ANY icon (By default I believe it should be the JAMF logo). Does anyone else have this issue or a fix to put the icon there?  View more

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AutoPKGR not Uploading to Jamf

Good Afternoon, I have been setting up AutoPKGR and after a few stumbling blocks, all the software is up to date (all green), the JSS importer is configured (Green light) with separate account with permissions, Repository has been selected and a coup...  View more

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Keychain over a network

Firstly i will state that my Mac knowledge isn't the best. We are having an issue with our mac and Keychain at the moment, whenever anyone changes their Keychain password on Keychain access on a mac when they move to a different mac the Keychain pass...  View more

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Jamf 300 course

Hi all, It's been about two and half years since I undertook my CCT. I shall be undertaking the Jamf 300 course at the end of February 2019. Is there any advice on where I should focus my attention in terms of pre-reading / brushing up of skills apar...  View more

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Mojave Caching Service, Reposado and Margarita

Currently were running Mac Server on Yosemite, however with the server being all but deprecated at this point, I've been tasked with building a new caching server. The server we're currently running has Reposado and Margarita installed on it so we ca...  View more

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Apple Measure App

I'd like to manage the Apple Measure App that came out with IOS 12, however, when I try adding the app to the list of applications, I can't find it on the list. The TV App had similar issues when it was first released but there was a work around for ...  View more

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Adobe Lightroom update [1193777] breaks licensing

Hello Everyone, In the past couple of days, we have seen a instance that a recent Adobe update to Lightroom CC 2018 [1193777] has broken the licensing of the Lightroom application. We have been using without any issues, RemoteUpdateManager, to issue ...  View more

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AD home directory not loading in 10.13

I have a bunch of lab computers that are joined to our domain and when users log in, their home directory isn't loading. I have "force local home directory on startup disk" and "Use UNC path from Active Directory to derive network home location" enab...  View more

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Determine Wi-Fi Status on Devices

Hi all - Is there any way to determine from device inventory whether an iPhone/iPad is connected to Wi-Fi or not? I tried using IP address to look for 10/172/192 addresses but I found the inventory shows the public IP rather than internal IP. We're a...  View more

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set ADR for a client

Dear All, I set not allow share in the OS System preference , but now i want use a account to remote some Computer. So i run a script for special computers. while it's not working. OS is 10.13.6please help me check the problems. thanks in advance! #!...  View more

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Apple TV defer iOS update check not working

Hi, Our problems with Apple TV is it shows up OS update prompt whenever there is new OS update available. I tried to set up on every Apple TV devices to turn off automatically update option, but it still shows up the update prompt. Even though the la...  View more

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Setup a File Share DP and then it' gone

So.. I just installed Jamf 10.8 on Windows 2016 servers. I have 1 server for mysql, 1 server for the JSS front end, and I am trying to put a share on the JSS front end server. I created the share, set permissions on it and mapped everything from a di...  View more

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Mutual Authentication for the REST API

We are using the Classic API with basic authentication to gather inventory data. We were hoping for a more secure method of authentication if possible. Is it possible to set up Mutual Authentication with certificates to secure the REST API endpoints?...  View more

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