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Forum Posts

Apple TV 4 Supervision

So we are running into an issue here at our school on supervising the new Apple TV 4's. With the older model we were able to do so with configurator and configurator 2. In Configurator 2, we go through the prepare setup with our JSS added to the setu...  View more

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Configuration Profile - Calendar

Hello JAMF Community! I have a configuration profile that hits the machine and fills in $USERNAME and the mail server, but it doesn't ever prompt for the user to enter the password. I would need the user to go into Calendar Preferences and enter thei...  View more

  • 618 Views
  • 1 replies
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Device based VPP App Deployment

I am currently using JSS 9.93 to manage iOS 10 devices. I am attempting to push VPP apps to the device without requiring an iTunes logon. This is my first time working with iOS MDM. I have a VPP account and "purchased" several free applications via t...  View more

  • 2141 Views
  • 11 replies
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Admin Managed Apple ID

How do you do a feature request for Apple School Manager? I would like to see if there was a way to make a certain MID like an administrator, so that when you log in, you have all the functionality like on an iPad not in Shared Mode. But still be abl...  View more

  • 385 Views
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Airplay

I managed to disable airplay on the macbook airs in JSS but... I need to re-enable it and can not for the life of me find out where this setting is. (so much for being proactive!). Is there anyone that can help?  View more

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Excluding iPads

Is there a way to take an iPad which has already been placed in a Config profile and exclude it without having to apply to all the iPads when I put it in the excluded category? We have a couple hundred iPads in a Config profile that does not allow th...  View more

  • 1470 Views
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Create a smart group based on profile

I'm looking to create a policy based on macs with certain configuration profile that is installed in self service. I went to make a smart group but can't seem to find a criteria fro profile name like in the mobile smart groups. Is there any way to do...  View more

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Complete Message for Self Service Installs?

Hello all, The issue is probably right under my nose, but I cant seem to display a "Complete Message" in User Interaction when a user installs a package from Self Service. Am I missing something? Essentially the progress bar runs across the top and d...  View more

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Authrestart Script

Is it possible to see the magic that is done when a policy has a reboot configured and the "Perform authenticated restart on comptuers with FileVault 2 enabled" box is checked? Basically looking to see the script that is created/run.  View more

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Restoring iCloud backups

Here is the attempted workflow. A student breaks an ipad Air 2 screen and brings their ipad to meTheir iPad is running iOS 10.0.2I create an iCloud backup using their managed apple ID on their deviceI pull a spare iPad 4 from supply and wipe with iTu...  View more

  • 485 Views
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Restricted to update iOS

Hi everyone, My company is using iPads for daily operation, and some of our staffs updated to iOS 10 then we started to encounter APP crashed intermittent issue, we strongly believe it's compatibility issue as we did not encounter this in iOS 9. Anyo...  View more

  • 1039 Views
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JAMF to remote access computers

Hey, I'm new to JAMF Casper Suite. Great for managing iPads, however can it be used to remote into Mac Computers? We use ARD and it has issues with remoting into computers at times. Be great if JAMF offers an alternative.  View more

  • 836 Views
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macOS Install In Place Error

When attempting to install through a JAMF POlicy I get this error at reboot: macOS could not be installed on your computer Volume contains macOS or OS X Installation Media. Quit the installer to restart your computer and try again. There is no instal...  View more

  • 1784 Views
  • 5 replies
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Dock Items Problem

Can someone explain to me why when computer is enrolled to JSS, but end user still logs in with a local (non AD account) - the original dock items that he/she had on this account disappear? it defaults to whatever original mac comes with  View more

  • 287 Views
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Figure out old host name of a MacOS device

A Device got renamed by mistake and we don't know the original name. Is there a place where we can find the old computer name? Can't find anything in the history. I would prefer not to have to restore the mysql database for this :-( With best regards...  View more

  • 2685 Views
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Removing Dock Items

I would like to remove 4 built in apps on our student Mac docks: FaceTime, AppStore, Email & Messages. When I go to Policies>Dock Items>Configure the only option available is to add dock items that I believe were already added using Casper Administra...  View more

  • 3348 Views
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Office 2016 for Mac Updates Cumulative?

I'm new to Office for Mac and was trying to find if the updates are cumulative. For instance, I have volume license package that is 15.17. If I download and install the latest Sept updates, will this get me to the latest or do I also first need to ap...  View more

  • 386 Views
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Patch managment

Hi i am currently using auto pkgr to pull my updates , has any one manage to to create package receipts to auto push out updates automatically after a certain amount of days after release , or has any one got any thoughts that they can share on how t...  View more

  • 849 Views
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Cannot open Casper Remote logs in Chrome

With thanks to daniel.prk and mark.kenny from MacAdmins #jamfnation: After running an action with Casper Remote 9.96, selecting a computer and viewing a log opens a web browser pointing at a File Reference URL of the form file:///.file/id=6571367.301...  View more

  • 2245 Views
  • 12 replies
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Latest DATs appear to break SCEP

Is anyone seeing issues with Microsoft SCEP not functioning correctly? As far as I can tell it's fine until you let it install the latest DAT updates. Once it's done that it will just start producing random crash reports, the green taskbar icon will ...  View more

  • 1014 Views
  • 6 replies
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