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Jamf Pro 11.5.0 Beta is Now Available

Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J...  View more

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macOS 10.15 Catalina ldap mappings problem

Hello,Since /Library/Preferences/OpenDirectory/Configurations is now locked (RO) we are no longer able to populate our custom ldap mappings.dsconfigldap does not provide a way to import template and manually configuring hundreds of computers is not a...  View more

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macOS Catalina install error

Just running upgrades on test computers for macOS Catalina and have had multiple errors as in the Screenshot.Click "OK" the install fails and goes away, resulting in the installer needs downloading again.  View more

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Ignore Catalina Upgrade Prompt in Software Update

Lots of discussion in #catalina on the MacAdmins Slack on how to disable the above prompt. Turns out even though Catalina isn't a traditional software update, it does still exist as a software update catalog entry and can be ignored in the same way. ...  View more

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Catalina reboot to allow extensions

Well thanks apple for making Mac management so much easier once again. It seems we gained a new feature in the latest release. what I am referring to is the Installing third party kernel extensions now requires that you restart your Mac before they’r...  View more

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Trouble deploying macOS DMG installers

Hello, I'm having trouble uploading macOS installers as DMG to my repository.I followed the admin guide, uploaded it with the Jamf Admin app, but when I check the box "item is a DMG with macOS installer ........" then proceed to scan I have the follo...  View more

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Wait time for a JAMF Cloud DP pkg

Hey everyone, Can anyone tell me the wait time for a JAMF Cloud DP to have the packages available to be able to run a policy or sync with local repo? we get this all the time on JAMF admin syncing distribution points and when you upload and create a ...  View more

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Jamf User/Service Account

I'm not sure if I am asking this right. But when JAMF pushes out a Policy with a Package in it, what does that run under? Does it run under a user account or at the system level. Here is why I ask. Our developers have built an application (not PKG, t...  View more

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Wacom Tablet install

I need to install WacomTablet_6.3.36-2.dmg in my mac lab. I put the .dmg into Composer and created a .pkg and added a policy to install it. The policy logs say it successfully installed but it didn't. It is not in Applications nor does the tablet ico...  View more

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Department ID stored in PPD?

I'm trying to automate Department ID configuration for our Canon MFD's deployed. Composer says that changing the department ID modifies the PPD file for that printer, however I can't seem to find where in the PPD file this is being changed. Has anyon...  View more

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ConnectWise Automate Silent Installation Woes

Does anyone else here use ConnectWise Automate (ie - not the standalone Screenconnect product)? I'm having trouble doing a clean and silent install for both the Remote Agent and the ConnectWiseControl piece. Looking for advice on how to roll forward ...  View more

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Google Chrome User Data Reset

Does anyone have a script that they use to reset Google Chrome user data? I found something similar for Safari at:https://github.com/palantir/jamf-pro-scripts/blob/master/scripts/Reset%20Safari.sh But couldn't find anything similar for Google Chrome....  View more

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Bomgar SDCUST Unidentified Developer

Hello, Any one here have issues using bomgar and beta catalina..? We are testing uploading with the PPPC Utility Bomgar Configurations Profiles.But once a bomgar session is started, the OS give this message - "sdcust cant be opened because its uniden...  View more

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Adobe Flash player plugin Uninstall

Hi, Totally fed up with the constant updates of Flash player plug in. Does anyone have a deployable method to remove it from my lab Macs? I know there is the manager in the Utilities folder, and you can uninstall it with that. But this does not look ...  View more

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Outlook crashing on startup

I'm having some trouble with Microsoft Outlook and the Google Chrome.Both app quit right after they are opened. Follow the troubleshooting done about the Microsoft Outlook: • Removed the device (iMac or Macbook) from the Jamf Management; • Uninstalle...  View more

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jamf Helper Delay

Hello, So I am trying to use Jamf Helper to give our users some flexibility as to when they want to upgrade to Office 2019. My main concern is not forcing the upgrade when they are using the apps, and either the upgrade fails because apps are open, o...  View more

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Adobe DC installer failing installation check

We are going to be deploying Acrobat DC to the masses and I am having trouble getting the installer to run even manually. A package has been created and downloaded (as a .zip file) from the Adobe admin console and I have extracted the .pkg installer....  View more

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VirtualBox on Mojave

Hello Jamf Nation, I have a request to upgrade VirtualBox to the latest. It was working fine in High Sierra but once our cloud engineers upgraded to Mojave the application no longer works. Me and 2 other Mac technicians have tried to install and run ...  View more

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TeamViewer Uninstall

I'm looking to create a script to uninstall TeamViewer as part of user initiated enrollment into JAMF Pro. I found this discussion here: https://www.jamf.com/jamf-nation/discussions/22216/uninstall-teamviewer-via-script-or-terminal I have limited scr...  View more

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Office 365 updates

Hi allCan you tell me how you will deal with office 365 updates popup. I need find a way to disable it or is there automatic update option available through Jamf ?  View more

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Nested Policies / Policy wrapper question

We use a "Parent" Policy that calls a script that runs a custom trigger.Associated "Child" policies use have the custom trigger only. We then use "Child" level smart groups to filter whether or not an asset qualifies for the child policy. Multiple "C...  View more

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Renaming Packages with Admin and Jamf Cloud

I'm in the process of migrating from an on prem Jamf instance to a Jamf Cloud hosted instance. One thing I just noticed is that I'm unable to rename any package uploaded to my cloud distribution point. With my on prem infrastructure, I'd often just r...  View more

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Apps Disappearing in Applications Folder

Recently, I've noticed that applications are disappearing from the Applications folder when running new policies from Self Service. For example, Google Chrome is installed. Once I run a policy to install "Shoretel Communicator" it causes the applicat...  View more

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Removing Skype for Business Meeting from Outlook

Looking to see if anybody has any suggestions on how to remove the "Skype for Business" meeting button in Outlook. I followed the clean uninstall directly from Microsoft's website, and still I'm left with the Skype meeting button. I can't seem to fin...  View more

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